Top critical review
1.0 out of 5 starsNot what is said to be
Reviewed in Canada on April 5, 2020
Bought this a few months back and didn't have time to get to it. Not as easy as it suggests, I wanted to scan negatives to create a digital image on computer. Im not an idiot, but this is difficult and support, manuals user guide etc are little help for the beginner. This is a trial and error project, tweak, scan save, have a look. Anyone buying this device has a lot of negatives to scan, why else would you pay $500. The packaged software Silverfast SE Plus, has an auto workflow, but the kicker is they do not allow saving of default settings in this version and each negative of the set requires 17 mouse clicks just to get through the auto workflow. Upgrading software to get the functionality will cost you another $180USD. Support from Silversoft is terrible, as is their website for beginners. The scanner device seems ok, but useless with out the software to run it. Save yourself the stress and frustration, take negatives to a store and get them done; also save yourself the money. the software may be good, but for a beginner/ non expert its a pain in the backside. I really regret buying this device and would welcome a return and get something more appropriate without conning me out of another $180 bucks to do something that is so fundamental, it’s not funny!! Not one of my sane days, but Im not going to tell the wife... Email sent to Plustek requesting a refund, and need to find a different, non Silverfast solution.