Skip to main content
Best Sellers
Prime
Deals Store
New Releases
Home
Electronics
Books
Fashion
Music
Gift Ideas
Toys & Games
Beauty & Personal Care
Sports & Outdoors
Audible
Health & Household
Computers
Automotive
Grocery
Computer & Video Games
Home Improvement
Gift Cards
Pet Supplies
Subscribe & Save
Baby
Custom Products
Sell
Coupons
Customer Service
Kindle Books
Customer Review
Reviewed in Canada on November 23, 2017
Report
Permalink
Enjoyed this book thoroughly. It's filled with many real life applications to empathetic communication/de-escalation techniques.
My only criticisms are it was a little short, and I wish there was a little bit more concrete/theory type information in it instead of so many real-life scenarios.
My only criticisms are it was a little short, and I wish there was a little bit more concrete/theory type information in it instead of so many real-life scenarios.
2 people found this helpful
Helpful
Product Details
4.5 out of 5 stars
4.5 out of 5
4,878 global ratings
 |
Your recently viewed items and featured recommendations
After viewing product detail pages, look here to find an easy way to navigate back to pages that interest you.
Back to top
Get to Know Us
Make Money with Us
Amazon Payment Products
© 1996-2024, Amazon.com, Inc. or its affiliates
- Amazon.com.ca ULC | 40 King Street W 47th Floor, Toronto, Ontario, Canada, M5H 3Y2 |1-877-586-3230