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Customer Review
Reviewed in Canada on August 28, 2023
Like most Logitech mice, it's great quality, though this one has some minor issues.
It's comfortable and fits in the hand well, though the default thumb button gets in the way constantly. It comes with an easy replacement that removes the thumb button, but the instructions on it were incredibly unclear on how to remove it. Fortunately it was easy to figure out that it's just held on magnetically and can be removed with ease and replaced just as easily.
The G-Hub interface for setting up the key bindings and DPI is... clunky and unintuitive at best. Like basic level UI problems, like... clicking on the universal cog wheel that says "Device settings" on mouseover is where you'd think you'd go for changing device settings. You would be wrong. That involves clicking on the picture of the mouse itself which doesn't have any feedback on mouse rollover. There are a large number of other clunky user interface issues with the software part, but it is effective, just annoying to use. Fortunately you don't have to use it very often.
While some people really want the lighter mouse design and will be pleased with the g502x being substantially lighter than previous models, I can't help but think it feels like a hollow piece of cheap plastic, and I really miss the g500's insert for modular weights. Having just changed over from an mx518, it feels "too light" by far and will take some serious getting used to, but that's purely a personal preference thing. Just take it into account when purchasing is all.
These are relatively minor nitpicks though. Everything else about it is great, but the nature of the problems I have are the dividing line between "very good" and "truly great" is all. Still a very solid 4/5 but I couldn't in good conscience call it a 5/5 mouse when it's missing features from older models and has such a terrible user interface for the setup software.
Also note this particular model is the wired mouse, so it has no battery life, so that doesn't really make sense to have as a rating at all. Supposedly the wireless version has 130+ hours "minimum" of battery life, so that's pretty amazingly good, but I can't verify that myself as mine is only the wired version as I personally dislike wireless mice because they have a bad habit of losing power when I'm in the middle of something important.
It's comfortable and fits in the hand well, though the default thumb button gets in the way constantly. It comes with an easy replacement that removes the thumb button, but the instructions on it were incredibly unclear on how to remove it. Fortunately it was easy to figure out that it's just held on magnetically and can be removed with ease and replaced just as easily.
The G-Hub interface for setting up the key bindings and DPI is... clunky and unintuitive at best. Like basic level UI problems, like... clicking on the universal cog wheel that says "Device settings" on mouseover is where you'd think you'd go for changing device settings. You would be wrong. That involves clicking on the picture of the mouse itself which doesn't have any feedback on mouse rollover. There are a large number of other clunky user interface issues with the software part, but it is effective, just annoying to use. Fortunately you don't have to use it very often.
While some people really want the lighter mouse design and will be pleased with the g502x being substantially lighter than previous models, I can't help but think it feels like a hollow piece of cheap plastic, and I really miss the g500's insert for modular weights. Having just changed over from an mx518, it feels "too light" by far and will take some serious getting used to, but that's purely a personal preference thing. Just take it into account when purchasing is all.
These are relatively minor nitpicks though. Everything else about it is great, but the nature of the problems I have are the dividing line between "very good" and "truly great" is all. Still a very solid 4/5 but I couldn't in good conscience call it a 5/5 mouse when it's missing features from older models and has such a terrible user interface for the setup software.
Also note this particular model is the wired mouse, so it has no battery life, so that doesn't really make sense to have as a rating at all. Supposedly the wireless version has 130+ hours "minimum" of battery life, so that's pretty amazingly good, but I can't verify that myself as mine is only the wired version as I personally dislike wireless mice because they have a bad habit of losing power when I'm in the middle of something important.
