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Customer Review
Reviewed in Canada on June 23, 2023
I've been wanting a paddleboard for a while so decided to bite the bullet this summer and treat myself. All is great so far expect the psi guage doesn't work at all which is disappointing. I have no idea how far to go with pumping- I don't want to over or underinflate - I used it yesterday and I think it could've used a few more pumps as once I was on the water it wasn't quite as firm as it should've been so I didn't stand on it, just sat for more even weight distribution. A few of the reviews say the same thing about the psi guage. I can't find a way to contact the seller. Customer service is all automated- it's return or replace- can't actually speak to a person to explain the problem. I can't be bothered to return so I'll just continue to guess and hope for the best! However I did leave a seller review and they contacted me offering to send a new pump! I found it to be a good stable board. And it comes with lots of handy accessories. Pumping it up is a little bit of a workout but really doesn't take that long, only a couple of minutes. Deflating is also easy. Instructions on how to use the pump could be better- just make sure you screw the hose in onto the 'out' side when you're inflating! And 'in' when deflating. I will be using it lots over summer for relaxing lake paddles :) Overall I love it, just disappointing about the psi guage issue. I think i should've got the 10ft in hindsight because it's quite heavy to lug around and it's difficult to fold it small enough to fit in the bag!
I've been wanting a paddleboard for a while so decided to bite the bullet this summer and treat myself. All is great so far expect the psi guage doesn't work at all which is disappointing. I have no idea how far to go with pumping- I don't want to over or underinflate - I used it yesterday and I think it could've used a few more pumps as once I was on the water it wasn't quite as firm as it should've been so I didn't stand on it, just sat for more even weight distribution. A few of the reviews say the same thing about the psi guage. I can't find a way to contact the seller. Customer service is all automated- it's return or replace- can't actually speak to a person to explain the problem. I can't be bothered to return so I'll just continue to guess and hope for the best! However I did leave a seller review and they contacted me offering to send a new pump! I found it to be a good stable board. And it comes with lots of handy accessories. Pumping it up is a little bit of a workout but really doesn't take that long, only a couple of minutes. Deflating is also easy. Instructions on how to use the pump could be better- just make sure you screw the hose in onto the 'out' side when you're inflating! And 'in' when deflating. I will be using it lots over summer for relaxing lake paddles :) Overall I love it, just disappointing about the psi guage issue. I think i should've got the 10ft in hindsight because it's quite heavy to lug around and it's difficult to fold it small enough to fit in the bag!
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