This item can be returned in its original condition for a full refund within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.
No Additional Cost: You pay $0 for repairs -- parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Product Eligibility: Plans cover products purchased in the last 30 days.
Easy Claims Process: File a claim 7/365 via phone. Most claims approved within minutes. We will send you an Amazon e-gift card for the purchase price of your covered product. In some cases, we will replace or repair it.
Terms & Details: Plan contract will be emailed from Asurion within 24 hours of purchase. This will not ship with your product.
Asurion is taking the guesswork out of finding product protection plans to fit your needs. Products fail - often at the most inconvenient time. It’s a good thing you’re covered because no other plan can protect your stuff the way an Asurion Protection Plan can. Simply put, Asurion Protection Plans cover your products when you need it most with a fast and easy claims process. Buy a protection plan from a company that you know and trust. Add an Asurion Protection Plan to your cart today! Please see "User Guide [pdf]" below for detailed terms and conditions related to this plan.
From the manufacturer
Important information
Legal Disclaimer
Your protection plan documents will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don't receive it, send an email to ambassador@asurion.com with your Asurion plan order number and we will resend.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzes reviews to verify trustworthiness.
This company promotes that they will often process your claim “within minutes”. I am now on day 20 and have been told that they only process claims on Saturdays which means I will be a minimum of 24 days waiting for a response… who knows if that will even happen. What happened to the concept of under promise and over deliver?
Service Plan Term: 2 YearService Plan Covered Value: $0-49.99Verified Purchase
I always get an extended warranty on electronics, it’s like insurance. You never know if you need it but if you ever do it’s there. Haven’t had to use it, hope I don’t.
Service Plan Term: 2 YearService Plan Covered Value: $0-49.99Verified Purchase
This company promotes that they will often process your claim “within minutes”. I am now on day 20 and have been told that they only process claims on Saturdays which means I will be a minimum of 24 days waiting for a response… who knows if that will even happen. What happened to the concept of under promise and over deliver?
1.0 out of 5 stars
BRUTAL. FALSE ADVERTISING. ZERO FOLLOW THROUGH
Reviewed in Canada on March 5, 2024
This company promotes that they will often process your claim “within minutes”. I am now on day 20 and have been told that they only process claims on Saturdays which means I will be a minimum of 24 days waiting for a response… who knows if that will even happen. What happened to the concept of under promise and over deliver?
Coverage for my Electric Musical Instrument Keyboard....Policy was sent by Email...after I found it days later...all was good.... called and completed registration by phone...but requested all completed info to be sent to me in hard copy, to be safe from possible computer collapse...have a good day!
I purchased this to cover a microphone I purchased as a gift....but I think it really wasn't necessary....if had my time back I wouldn't bother with the extra warranty.
I ended up returning the keyboard that I had bought (the item covered by this protection plan) and therefore I didnt need the protection plan any longer. I contacted Asurion requesting a cancellation and a refund. They responded within 5 min with approval for a refund. Couldn't have been an easier transaction. If need be in the future, I will definitely purchase the 3 year protection plan that Asurion provides
Service Plan Term: 2 YearService Plan Covered Value: $0-49.99Verified Purchase
I bought a guitar for my cousin to practice on and thought why not have a safety net for him we never needed to use it but it was only a few dollars anyways.
Reviewed in the United States on February 24, 2021
Verified Purchase
Have had to had it fix twice and the online processing was super easy! The only recommendation i would make is to keep the box for the full warranty time so you dont have to pay for one 🙂
I haven't had to use this warranty at all but it was a great peace of mind to have with my products. I recommend adding this to your music tech products.