Ruko F11GIM2 Drones with Camera for Adults 4K, 9842ft Long Range Video Transmission Drone, 2-Axis Gimbal & EIS 4K Camera, 64Mins Flight Time GPS Auto Return and Follow Me Quadcopter for Beginner and Professional, Level 6 Wind Resistance


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Brand Ruko
Model name F11GIM2
Special feature Long Distance Control, Auto-Landing, Long Battery Life, Image Stabilization, One Button Return
Age range (description) Adult
Colour Dark grey

About this item

  • 【𝟒𝐊 𝐂𝐚𝐦𝐞𝐫𝐚 𝐰𝐢𝐭𝐡 𝐆𝐢𝐦𝐛𝐚𝐥 𝐚𝐧𝐝 𝐄𝐈𝐒 𝐀𝐧𝐭𝐢-𝐬𝐡𝐚𝐤𝐞】: This drone captures video at 4K/30fps and photo @4K on SD card. With 2-axis gimbal and Electric Image Stabilization technology, it delivers stable and crystal-clear shots. 5x digital zoom and 80 degrees adjustable lens ensure more flexibal to switch between lenses of different distances and directions.
  • 【𝟔𝟒 𝐌𝐢𝐧𝐬 𝐅𝐥𝐢𝐠𝐡𝐭 𝐓𝐢𝐦𝐞】: F11GIM2 can fly for up to 32 minutes on a single charge. Came with two intelligent batteries, you can have a total of 64mins flight time per trip. Less hasty, and more leisurely. Real-time power level is available on the app and remote control.
  • 【𝟑𝐊𝐌 𝐑𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐓𝐫𝐚𝐧𝐬𝐦𝐢𝐬𝐬𝐢𝐨𝐧】: F11GIM2 drone connects via USB with your phone for quick snaps. It has a flying range of up to 9842ft (3KM). Beginner mode limits the flying height and distance to 98ft. Turn off beginner mode to explore distant landscapes.
  • 【𝐄𝐧𝐜𝐡𝐚𝐧𝐜𝐞𝐝 𝐕𝐢𝐝𝐞𝐨 𝐓𝐫𝐚𝐧𝐬𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐓𝐞𝐜𝐡】: The remote control is improved to a USB connection model with enhance image transmission stability and security, no need to worry losing your view while in the air. To connect the drone with the app on your phone, you just need to use the data cable provided in the package to connect the remote control with your phone, which is fast and convenient.
  • 【𝐌𝐮𝐥𝐭𝐢 𝐆𝐏𝐒 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬】: the intelligent GPS assisted feature includes the auto-return home, GPS follow me, point of interest, waypoint flight make your fly adventure easy and creative. The app provides intuitive instructions, you can start the game with just few taps.
  • 【𝐋𝐞𝐯𝐞𝐥 𝟔 𝐖𝐢𝐧𝐝 𝐑𝐞𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞】: With built in brushless motor, the flying of F11GIM2 drones for adults is quiet and stable. Everything is under your control even in windy weather because it is good at maintainning its position against blowing wind. No shaky images or videos.
  • 【𝐍𝐨𝐭𝐞】: ①If you're new to flying drones, practice with Beginner Mode; ②The drone battery has automatic discharge storage function, remember to charge the battery before flight; ③The drone and fly app connection is via the USB connection between remote control and the phone not WiFi.
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Product Description

F11GIM2 drone
F11GIM2 drone

What you see is what you get

F11GIM2 drone
Weight 20.6 OZ
Dimension (Folded) 6.9*4.1*3.15 IN
Dimension (Unfolded): 17.71*15.94*3.15 IN
Phone Holder Width Adjustable to 3.2 IN
Camera 4K camera with 2-axis gimbal (Adjusted angle -80°+0°)
Photo 4K (3840 x 2160) stored in TF card and phone
Video 4K@30fps stored in TF card, 720P@30fps stored in phone
Max Video Transmission Range 9842ft
Max Flight Altituce 393ft
Max Flight time 32 Mins
Max Supported TF Card 128GB (not included)
Operating Temperature 32° to 104°F (0° to 40°C)
Required Phone Device Version iOS 13.0 and later, and Android 8.0 and later

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Ruko F11GIM2 Drones with Camera for Adults 4K, 9842ft Long Range Video Transmission Drone, 2-Axis Gimbal & EIS 4K Camera, 64Mins Flight Time GPS Auto Return and Follow Me Quadcopter for Beginner and Professional, Level 6 Wind Resistance


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Ruko F11GIM2 Drones with Camera for Adults 4K, 9842ft Long Range Video Transmission Drone, 2-Axis Gimbal & EIS 4K Camera, 64Mins Flight Time GPS Auto Return and Follow Me Quadcopter for Beginner and Professional, Level 6 Wind Resistance
Ruko F11GIM2 Drones with Camera for Adults 4K, 9842ft Long Range Video Transmission Drone, 2-Axis Gimbal & EIS 4K Camera, 64Mins Flight Time GPS Auto Return and Follow Me Quadcopter for Beginner and Professional, Level 6 Wind Resistance
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Price-42% $461.99
List:$789.99
$1,086.99$349.99$399.99
Delivery
Get it by Sunday, Jul 7
Get it by Sunday, Jul 7
Get it Jul 8 - 11
Get it Jul 8 - 11
Customer ratings
Easy to learn
4.4
3.6
Image stabilization
4.2
4.0
For beginners
4.2
3.8
Sold by
Ruko Brand Store
Autel Drone Official Store, USA
ISPEKTRUM
ISPEKTRUM
model name
F11GIM2
EVO Nano
FlyBot ISKF110 4K Drone
FlyBot ISKF110 4K Drone
weight
585 grams
3.5 pounds
200 grams
200 grams
control type
Remote Control
Remote Control
capacity
2500 milliamp hours
1600 milliamp hours
1600 milliamp hours
media type
SD
SD
SD
SD
video resolution
4K
4K UHD 2160p
4K
4K
batteries included

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
1,866 global ratings
Excellent Customer Service
5 Stars
Excellent Customer Service
This drone is super user friendly and takes amazing photos! It’s just what we were looking for. The customer service went above and beyond to help out with our questions. Set up was also simple and the tutorials were great for beginners.
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Top reviews from Canada

Reviewed in Canada on September 17, 2023
Verified Purchase
I recently had the opportunity to try out the Ruko F11GIM2 drone, and I must say it exceeded my expectations in many ways. This beginner drone offers a fantastic flying experience, with powerful capabilities that make it suitable for both novice and experienced users.

One of the standout features of the F11GIM2 is its ease of use. The instruction manual and accompanying video guides made it incredibly simple to get started, even for someone like me who had minimal prior experience with drones. The intuitive controls allowed me to quickly take off, maneuver, and land the drone with confidence.

In terms of performance, the F11GIM2 impressed me with its stability and flight capabilities. Despite some minor drift, which is common among many drones, I found the overall flying experience to be smooth and enjoyable. The 2-axis gimbal and electronic stabilization system contributed to the exceptional stability of the camera, allowing me to capture stunning aerial footage.

Speaking of the camera, the F11GIM2's 4K gimbal camera is truly impressive. The image quality is excellent, and the 3-axis gimbal with image stabilization ensures that the footage remains steady and visually appealing. Whether capturing breathtaking landscapes or dynamic action shots, the F11GIM2 excelled in delivering high-quality visuals.

What sets the F11GIM2 apart from other drones in its class is its affordability. Considering its array of features and capabilities, the price point of this drone is very attractive. It offers great value for money, making it an excellent choice for those who want to explore aerial photography and videography without breaking the bank.

In conclusion, my experience with the Ruko F11GIM2 drone has been fantastic. It is user-friendly, offers impressive performance, and provides excellent value for its price. Whether you're a beginner or an experienced drone enthusiast, I highly recommend considering the F11GIM2 for your aerial adventures.
4 people found this helpful
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Reviewed in Canada on March 25, 2024
Verified Purchase
It's very easy to fly and very stable in strong winds and the camera takes clear pictures and video's and it has a very nice remote control and is a very good buy for the price i am happy with my purchase i would recommend this drone and the Ruko customer service is very good 👍
Customer image
5.0 out of 5 stars Awesome drone
Reviewed in Canada on March 25, 2024
It's very easy to fly and very stable in strong winds and the camera takes clear pictures and video's and it has a very nice remote control and is a very good buy for the price i am happy with my purchase i would recommend this drone and the Ruko customer service is very good 👍
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One person found this helpful
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Reviewed in Canada on January 31, 2024
Verified Purchase
All in all the drone runs very smooth and is a lot of fun and easy to use. A massive upgrade from the F11 Pro. the camera quality is MUCH higher than the regular F11 Pro, the controller is better, and the GPS/distance is improved. Sometimes when I get far away the camera will begin to lag when i’m not even close to the max range, but it’s usually pretty good. it’s probably the best drone on amazon that’s not DJI.
Customer image
4.0 out of 5 stars Best non-DJI drone out there.
Reviewed in Canada on January 31, 2024
All in all the drone runs very smooth and is a lot of fun and easy to use. A massive upgrade from the F11 Pro. the camera quality is MUCH higher than the regular F11 Pro, the controller is better, and the GPS/distance is improved. Sometimes when I get far away the camera will begin to lag when i’m not even close to the max range, but it’s usually pretty good. it’s probably the best drone on amazon that’s not DJI.
Images in this review
Customer image
Customer image
Reviewed in Canada on July 2, 2023
Verified Purchase
The media could not be loaded.
 I never owned a drone before, but always had a interest. I wanted to get into it, but didn't want to spend over a grand on something I didn't even know if I was really going to use as a new hobby. I can say, now, that I love it. Video quality is great, was very easy to learn, fly (takeoff and landing is a breeze!), and very wind resistant. I am a basic drone pilot, but would recommend this drone to anyone looking to get into the air. 3km range is amazing as well. I had to contact customer service just firna question, no issue, and got a response in less then 6 hours. I was very happy.
One person found this helpful
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Reviewed in Canada on July 9, 2023
Verified Purchase
The media could not be loaded.
 The New F11,wow,what a nice drone.I live on an island and i like the fact it has a good size as we get more wind here and thats a big plus if you like not loosing your drone in high winds.The build quality of the drone is also in par with Djis drones.everything it nice and tight and all very well put together.Its 4k cameras images are nice and sharp with great colour and a very smooth footage,could even use it professionally in my opinion.Flying the drone,its very responsive to stick input and is like flying a little Cadillac,i like it very much.Greatest thing of all about the F11 is that you are getting a drone of very good quality full of features and performance at a livable price,you wont get soaked with a 1400 dollar price tag like with some other drones,this one kicks butt at just over half the price.If you are looking for a drone for fun and recreation that can do it all,i recomend an F11 by Ruko.
9 people found this helpful
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Reviewed in Canada on May 23, 2024
Verified Purchase
This drone is super user friendly and takes amazing photos! It’s just what we were looking for. The customer service went above and beyond to help out with our questions. Set up was also simple and the tutorials were great for beginners.
Customer image
5.0 out of 5 stars Excellent Customer Service
Reviewed in Canada on May 23, 2024
This drone is super user friendly and takes amazing photos! It’s just what we were looking for. The customer service went above and beyond to help out with our questions. Set up was also simple and the tutorials were great for beginners.
Images in this review
Customer image
Customer image
Reviewed in Canada on June 5, 2024
Verified Purchase
Received this drone very quickly. Was a great price as well. I was having an issue with getting the camera to work - called the company’s service number and boy did I get the most helpful person ever! Her name is Christine and she was super patient helping me figure out what was wrong AND fixed the issue. I would highly recommend this company. Thank you so much for all your help. Now to have some fun with my new toy 😃💖
Reviewed in Canada on May 16, 2024
Verified Purchase
I ordered this unit and it looks like it might be good quality, and to legally fly it you need a Canada Registration Number you need to get from Ruko. Over multiple attempts over the months ticket after ticket that have failed to get back to my at all with a number they say they provide even you give them your order number
7 people found this helpful
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Top reviews from other countries

Jason Richer
5.0 out of 5 stars Customer service and their tech department came through yet again.
Reviewed in the United States on August 28, 2022
Verified Purchase
Update March 13, 2024: I had a glitch with my newest F11 GIM2. Firstly it was not saving all videos to the SD card and then it would not hover. It would start to swing in a very small but growing circle until I took control of it and even then, it was erratic. I took it in the house, gave it a good long look and put a fresh battery in it. I then flew a test flight when it looked like everything was okay. My mistake....
When I hit return home, it came back but it started to come down quite a distance from where it took off and with my spine fully fused, I have to listen for it when directly overhead as I cannot look up. I was in the sun and could not seen the screen on my phone. I should have stopped it where it was, laid down on the ground to see it but did not. That is my usual MO. Instead, I just let it come down and it did so, right into a tree. It got destroyed! I took full responsibility for the crash but RUKO insisted in sending me a replacement free of charge! Their custom service and their want to keep their customers happy goes above and beyond any company I have ever dealt with. Ruko rocks! Customer for life! Can't wait to see what the next newest drone is like. You can bet I'll be chomping at the bit to get it. I'm an environmental watchdog and these drones have helped my address a handful of pollution issues I could not get evidence without a drone. RUKO made it happen and this area is now being protected from industrial polluters. Thank you Ruko!

Update: I bought another F11GIM2 and I wanted to comment on the new controller. The newer version that is wired and is a great improvement. Though I suggest you plug it in with the wire going up so that it does not get in the way of the axis control.
Once you set your phone to default to the USB connection when connected, it is plug and play. Previously, I had to put my phone in airplane mode and not have any available wifi connections for it to connect to the drone. That issue requiring several steps is now gone. This controller has better reception too. I am monitoring an environmental issue and make the same flight regularly. Occasionally due to trees, I'd lose the connection. That is rare now. Very nice upgrade! Well done! Great drone for the cost. Picture is spectacular too...

Update: Sept 6 2023: All of a sudden the date and time on my videos were all 12/31/2023 11:00 pm
After working at possible corrections over a period of a couple weeks, they suggesting and I trying to find the error, they finally identified a problem with the App. The contacted me with a link to the new App version and my drone is now dating and timestamping correctly again. They were very helpful.

BTW the GIM2 is a tank. I crashed it for the 1st time today and it was no worse for wear. It hit hard too. Props had a couple dings but I replaced them easily and it's like nothing happened. I was lucky I did not break one or more of the arms. I think a lesser drone would have. Very well made. Solid as a rock.

Update June 8, 2023: I've had my F11GIM2 for almost 11 months. I had a small concern and emailed RUKO. I had a concern about a component of the drone system. Despite being out of warranty, they have offered a replacement of the component to put my concern to rest How can you go wrong with a company like this? 5 stars!!!

The ease of set-up and flying this is beyond simple. I don't play video games so controllers in my hands are a new thing. I took to flying this drone in minutes and it has helped me greatly in checking out areas I cannot venture into do to mobility issues. It has become my eyes for places I cannot get into. Feally opened up my world.
Beautiful video, easy to fly and the distance is incredible. Customer support is above and beyond if you need it. Highly recommend this drone. You get more bang for your buck than you would ever believe. Highly recommend this drone.
Video attached to this review was taken June 7th, 2023. I'm watching over the progress in a quarry across from my home. Sure makes it easy to see things where I cannot go on foot... :)
Customer image
Jason Richer
5.0 out of 5 stars Customer service and their tech department came through yet again.
Reviewed in the United States on August 28, 2022
Update March 13, 2024: I had a glitch with my newest F11 GIM2. Firstly it was not saving all videos to the SD card and then it would not hover. It would start to swing in a very small but growing circle until I took control of it and even then, it was erratic. I took it in the house, gave it a good long look and put a fresh battery in it. I then flew a test flight when it looked like everything was okay. My mistake....
When I hit return home, it came back but it started to come down quite a distance from where it took off and with my spine fully fused, I have to listen for it when directly overhead as I cannot look up. I was in the sun and could not seen the screen on my phone. I should have stopped it where it was, laid down on the ground to see it but did not. That is my usual MO. Instead, I just let it come down and it did so, right into a tree. It got destroyed! I took full responsibility for the crash but RUKO insisted in sending me a replacement free of charge! Their custom service and their want to keep their customers happy goes above and beyond any company I have ever dealt with. Ruko rocks! Customer for life! Can't wait to see what the next newest drone is like. You can bet I'll be chomping at the bit to get it. I'm an environmental watchdog and these drones have helped my address a handful of pollution issues I could not get evidence without a drone. RUKO made it happen and this area is now being protected from industrial polluters. Thank you Ruko!

Update: I bought another F11GIM2 and I wanted to comment on the new controller. The newer version that is wired and is a great improvement. Though I suggest you plug it in with the wire going up so that it does not get in the way of the axis control.
Once you set your phone to default to the USB connection when connected, it is plug and play. Previously, I had to put my phone in airplane mode and not have any available wifi connections for it to connect to the drone. That issue requiring several steps is now gone. This controller has better reception too. I am monitoring an environmental issue and make the same flight regularly. Occasionally due to trees, I'd lose the connection. That is rare now. Very nice upgrade! Well done! Great drone for the cost. Picture is spectacular too...

Update: Sept 6 2023: All of a sudden the date and time on my videos were all 12/31/2023 11:00 pm
After working at possible corrections over a period of a couple weeks, they suggesting and I trying to find the error, they finally identified a problem with the App. The contacted me with a link to the new App version and my drone is now dating and timestamping correctly again. They were very helpful.

BTW the GIM2 is a tank. I crashed it for the 1st time today and it was no worse for wear. It hit hard too. Props had a couple dings but I replaced them easily and it's like nothing happened. I was lucky I did not break one or more of the arms. I think a lesser drone would have. Very well made. Solid as a rock.

Update June 8, 2023: I've had my F11GIM2 for almost 11 months. I had a small concern and emailed RUKO. I had a concern about a component of the drone system. Despite being out of warranty, they have offered a replacement of the component to put my concern to rest How can you go wrong with a company like this? 5 stars!!!

The ease of set-up and flying this is beyond simple. I don't play video games so controllers in my hands are a new thing. I took to flying this drone in minutes and it has helped me greatly in checking out areas I cannot venture into do to mobility issues. It has become my eyes for places I cannot get into. Feally opened up my world.
Beautiful video, easy to fly and the distance is incredible. Customer support is above and beyond if you need it. Highly recommend this drone. You get more bang for your buck than you would ever believe. Highly recommend this drone.
Video attached to this review was taken June 7th, 2023. I'm watching over the progress in a quarry across from my home. Sure makes it easy to see things where I cannot go on foot... :)
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2 people found this helpful
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Zeke Garza
5.0 out of 5 stars So much fun!!!!
Reviewed in the United States on April 23, 2023
Verified Purchase
So...I wanted to play around with this for a while before I gave this a review.

Context: Many moons ago, I use to fly remote helicopters...and damn those things are complicated and a bit hard to fly...Just like anything else, practice makes perfect...well...I never got perfect and after a few flights, and a few crashes...I just sorta stop flying them as it was kind of more stressful the fun...plus I had a life that needed tending to so going out and playing and crashing and repairing just wasn't as fun anymore.

My wife and I enjoy taking road trips, and we love the central coast of California as its just so amazing and beautiful. One trip, we pulled over to admire an amazing view of the Paso Robles area and the vineyards and such. As we were taking our selfies, we notice a convertable pull over...and out from the back popped up a drone and the guy flew it over the valley from his car...WWWHHHAAATTTTT!?!?!?!

Thats when we got the bug to look into getting our own and using it for some of our pictures and such.

After doing a lot of research and comparisons, we narrowed our search on two kinds...the DJI version that didn't have the obstacle avoidance and this one. The other one was much more...but it is the market leader...but this Ruko one really caught my eye...same features mostly...and less than the other one.

Watched many review videos and decided that this was the one to start my drone journey...I didn't need a super fancy one...not making movies with it...although with the 4K and the gimbal, I'm pretty sure I could with more practice. So...long story short...purchased this bad boy...and boy am I glad I did!!!!

Again, I've had some experience flying helo's so I already had a good base on controls and such...but right out of the box...following the instruction and watching a few set up videos...and I was flying in no time (back in my day, there was no internet...no videos...no helpful walkthroughs). This was soooooo easy to play with...soooo easy to fly...soooo much fun!!!

There are a ton of reviews of this product...and I'm just one of many that really love this guy!

I've flown it around my neighborhood...on some college campuses...and its just a dream to play with. As always, practice makes perfect...so that is what I'm doing...becoming more comfortable with my flights...watching and flying watching the transmission coming to my phone...getting confident with flying it low and fast...trying not to crash it...do date..no crashes!

If you are looking to start out with a drone that is not super cheaply made, offers some great upgrades on the camera, and just want to have a casual good time...this is the baby you want. Yeah...there are even more fancier ones...but they really start to creep up in price so unless this is going to be an obsession..or a career, just stick to the basics...don't get me wrong...I'm already looking at some of the fancier ones with obstacle avoidance and longer ranges and such...but that will be down the road...HEY RUKO...if you offer the next version with those feature...LET ME KNOW!!! I will pick on up in a second!!!

Overall just a dream to play with and fly. My only ask would be if the remote had a version with its one screen so I wouldn't have to fiddle with my phone and the app and such...but thats not such a big deal really...just a wish list item.

Be patient...be cautious in the beginning... find an open field...play around...experiment...and don't get cocky...start out slow and build your skills...do that, and I guarantee you will be loving this...oh...and watch a lot of videos...it really helped me transfer my other skills and had me flying this with confidence in no time.
38 people found this helpful
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Mike M
5.0 out of 5 stars Very impressive drone!
Reviewed in the United States on May 27, 2023
Verified Purchase
Written on 5/27/23. I am new to flying drones since about March of this year. This is my second RUKO, and I’m having lots of fun with both the U11 and the GIM 2! This drone is as easy to operate as my first RUKO beginners drone. I am impressed with the speed and max height of this one. I am also averaging around 25 minutes on the battery. That part depends on the distance of flight (1800 ft was 28.9 mins / 6300 ft was 24 mins). I find the camera to be nice, stable, and with decent resolution for my occasional use. The camera connection gets a little grainy around the 3500-4000 ft point. I have not been able to reach anywhere near the stated max 9800 ft however. One time I hit 5600 ft (1.06 miles) and another 6300 ft (1.19 miles). In each case, the connection was briefly lost and RTH mode activated. The footage got grainy a few minutes before that happened. Once it was a few meters in its RTH mode, the connection was reestablished and I could pick back up with grainy recordings. This was all performed in a very rural setting as you can see in my pictures. Don’t get me wrong, I absolutely enjoy this drone and I would say it is worth the money because of it’s easy / understandable operation. I just need to figure out the right combination of height etc to get at least 1.5 miles (7920 ft). I would definitely recommend this drone to anyone interested in any level! ***Updated today 5/30: Accomplished a 7972ft flight yesterday! (1.5 miles). I was flying at max height of 400ft Video did not get grainy until around 6000ft maybe. Remote and video connection was lost at 7900 and entered the RTH mode. The remote continued trying to reestablish connection. Connection reestablished at 4000ft away. I’m beginning to think this drone can reach the 9800ft range under proper surroundings and conditions. I am truly impressed by the RTH mode! Anytime I’ve been concerned about a lost connection far away from the drone, the Return To Home has never failed! I am changing my initial rating from 4 to 5 stars!
Customer image
Mike M
5.0 out of 5 stars Very impressive drone!
Reviewed in the United States on May 27, 2023
Written on 5/27/23. I am new to flying drones since about March of this year. This is my second RUKO, and I’m having lots of fun with both the U11 and the GIM 2! This drone is as easy to operate as my first RUKO beginners drone. I am impressed with the speed and max height of this one. I am also averaging around 25 minutes on the battery. That part depends on the distance of flight (1800 ft was 28.9 mins / 6300 ft was 24 mins). I find the camera to be nice, stable, and with decent resolution for my occasional use. The camera connection gets a little grainy around the 3500-4000 ft point. I have not been able to reach anywhere near the stated max 9800 ft however. One time I hit 5600 ft (1.06 miles) and another 6300 ft (1.19 miles). In each case, the connection was briefly lost and RTH mode activated. The footage got grainy a few minutes before that happened. Once it was a few meters in its RTH mode, the connection was reestablished and I could pick back up with grainy recordings. This was all performed in a very rural setting as you can see in my pictures. Don’t get me wrong, I absolutely enjoy this drone and I would say it is worth the money because of it’s easy / understandable operation. I just need to figure out the right combination of height etc to get at least 1.5 miles (7920 ft). I would definitely recommend this drone to anyone interested in any level! ***Updated today 5/30: Accomplished a 7972ft flight yesterday! (1.5 miles). I was flying at max height of 400ft Video did not get grainy until around 6000ft maybe. Remote and video connection was lost at 7900 and entered the RTH mode. The remote continued trying to reestablish connection. Connection reestablished at 4000ft away. I’m beginning to think this drone can reach the 9800ft range under proper surroundings and conditions. I am truly impressed by the RTH mode! Anytime I’ve been concerned about a lost connection far away from the drone, the Return To Home has never failed! I am changing my initial rating from 4 to 5 stars!
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Jennifer E
4.0 out of 5 stars Great little drone, great customer service
Reviewed in the United States on April 14, 2024
Verified Purchase
I purchased two of these for my son and my husband. One of them was fine, however the other one had a defective battery. I called the customer service number and got a very nice representative who said they stand by their product and promised to make it right. After quick email communication, they will be shipping me another battery.

This was our first drone, so there was a slight learning curve in operating it, but following the easy quick start guide, he had it flying in no time. It flies really well and takes great pictures and video. The gimble does an amazing job making the image super stable. My husband says he wishes the controls were slightly more precise for flying in tight spaces. He also wishes that the batteries didn’t have a self discharge circuit that discharges the batteries for “storage“ if you don’t use them within 24 hours of charging them. Overall we’re very happy with these great little drones.
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Rodman
5.0 out of 5 stars This is the drone to buy! Customer service is on point!
Reviewed in the United States on November 16, 2022
Verified Purchase
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 I am new to flying quadcopters/drones, and this is my first. I have seen Mavics in operation, and this is a drone that may have fewer features but for the price you cannot beat this drone. I received the drone just a few days ago. It is extremely well packaged. It's heavy too, 585g (for reference the Air 2S clocks in at 595). The box is sturdy, inside the box, is an opaque plastic zip bag that holds the really cool hard side carrying case (think old-school lunchbox for size comparison). Open the carry case, and everything is compartmented in foam. The lid has a mesh zip pocket as well. There is a spot for the extra battery, drone, and controller.

Now for the operation. Fold out the arms, press the power button, and the drone is ready to go. I turn on the controller, it connects...and nothing. Turns out you absolutely have to use the app on your cell. The controller has a great spot to securely hold your phone. So, I download the app, fire it up, and look at the quick start guide. You have to calibrate the compass, i.e. turn the drone horizontally and vertically, it'll beep after each and you are ready to go. Or so I thought. The quick start guide says press the sticks to the 5 o'clock and 7 o'clock positions to start the motors. I do that...nothing happens. I look at the app and there's a button that looks like a bullseye, I press that and a little window pops up and says slide bar to start motors, and a button that says "take off." I do that...still nothing. I look a little more, and see that "GPS mode" is on and it is getting no GPS signal. There's a button on the remote, to cycle through modes, so I press that to a different mode.

Here's the important part so I will type slowly and loudly for the folks in the back UNDER NO CIRCUMSTANCES SHOULD YOU ATTEMPT TO TAKE YOUR FIRST FLIGHT INDOORS!!! I took all of the steps I mentioned above with the drone sitting on a table in my office. The motors spun up, and I thought cool it works! I'll just lift it off the table and set it back down...WRONG. I made the mistake of using the "one touch takeoff/landing" button on the remote. Let me tell you that if you press that button this thing will leap in the air like a bullfrog with a cattle prod up his a$$! I hit the button and it hit the ceiling and came crashing to the ground! At this point, I'm thinking to myself, there's a $400 lesson learned. I pick up the drone and sure enough, cracked arm. It's now a $400 paper weight; speaking of paper the motors WILL blow paper everywhere if you have any sitting on your table :)

Not one to be so easily defeated, I look on the ol' amazon for a replacement arm, and sure enough they have them, but I can't get one (won't ship to Guam). I decide to take a flyer and email customer service with my dilemma. Sybil from Ruko responded within minutes, asking which arm I needed. I tell her, and she says no problem we will send you one free of charge. I'm thinking great new arm, then I get her next email, sorry we can't send it to Guam. Damn. But she says order one and send us the order number and we will refund the cost to you. Holy cow!! These folks are awesome! I actually had already ordered one to be sent stateside to the fam to put in a care package at a later date. Whether Sybil follows through or not, her responsiveness and willingness to help are a rare quality these days.

I decided since it's only a crack let me see what crazy glue will do. I put the glue to the crack, waited about 36 hours and just check the pic and video. The quality is outstanding on the camera. Pictures are crystal clear and detailed. The video is crisp. The camera gimbal works great, and produces outstanding pictures. I did all of this without an SD card. The pics/videos are sent to your phone. You connect your phone via wifi to the drone. I launched the drone OUTSIDE my house, went up about 100 feet, flew around a little bit, and hit the home button. It took about 30 seconds for it to decide what to do, and it went straight over to the takeoff point, re-oriented to face the original direction, and slowly descended back to the ground. There is no obstacle avoidance feature like more expensive drones, but I'm not sure that would've helped me on my maiden flight :)

Overall, if you are looking for a good introduction to drones without breaking the bank BUY THIS DRONE! This is not a toy. It's also not a $1000 Mavic. What it is, is an outstanding reasonably priced drone with tons of features. Buy it you won't be sorry. (I actually bought a second one in case the crazy glue didn't work).
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Rodman
5.0 out of 5 stars This is the drone to buy! Customer service is on point!
Reviewed in the United States on November 16, 2022
I am new to flying quadcopters/drones, and this is my first. I have seen Mavics in operation, and this is a drone that may have fewer features but for the price you cannot beat this drone. I received the drone just a few days ago. It is extremely well packaged. It's heavy too, 585g (for reference the Air 2S clocks in at 595). The box is sturdy, inside the box, is an opaque plastic zip bag that holds the really cool hard side carrying case (think old-school lunchbox for size comparison). Open the carry case, and everything is compartmented in foam. The lid has a mesh zip pocket as well. There is a spot for the extra battery, drone, and controller.

Now for the operation. Fold out the arms, press the power button, and the drone is ready to go. I turn on the controller, it connects...and nothing. Turns out you absolutely have to use the app on your cell. The controller has a great spot to securely hold your phone. So, I download the app, fire it up, and look at the quick start guide. You have to calibrate the compass, i.e. turn the drone horizontally and vertically, it'll beep after each and you are ready to go. Or so I thought. The quick start guide says press the sticks to the 5 o'clock and 7 o'clock positions to start the motors. I do that...nothing happens. I look at the app and there's a button that looks like a bullseye, I press that and a little window pops up and says slide bar to start motors, and a button that says "take off." I do that...still nothing. I look a little more, and see that "GPS mode" is on and it is getting no GPS signal. There's a button on the remote, to cycle through modes, so I press that to a different mode.

Here's the important part so I will type slowly and loudly for the folks in the back UNDER NO CIRCUMSTANCES SHOULD YOU ATTEMPT TO TAKE YOUR FIRST FLIGHT INDOORS!!! I took all of the steps I mentioned above with the drone sitting on a table in my office. The motors spun up, and I thought cool it works! I'll just lift it off the table and set it back down...WRONG. I made the mistake of using the "one touch takeoff/landing" button on the remote. Let me tell you that if you press that button this thing will leap in the air like a bullfrog with a cattle prod up his a$$! I hit the button and it hit the ceiling and came crashing to the ground! At this point, I'm thinking to myself, there's a $400 lesson learned. I pick up the drone and sure enough, cracked arm. It's now a $400 paper weight; speaking of paper the motors WILL blow paper everywhere if you have any sitting on your table :)

Not one to be so easily defeated, I look on the ol' amazon for a replacement arm, and sure enough they have them, but I can't get one (won't ship to Guam). I decide to take a flyer and email customer service with my dilemma. Sybil from Ruko responded within minutes, asking which arm I needed. I tell her, and she says no problem we will send you one free of charge. I'm thinking great new arm, then I get her next email, sorry we can't send it to Guam. Damn. But she says order one and send us the order number and we will refund the cost to you. Holy cow!! These folks are awesome! I actually had already ordered one to be sent stateside to the fam to put in a care package at a later date. Whether Sybil follows through or not, her responsiveness and willingness to help are a rare quality these days.

I decided since it's only a crack let me see what crazy glue will do. I put the glue to the crack, waited about 36 hours and just check the pic and video. The quality is outstanding on the camera. Pictures are crystal clear and detailed. The video is crisp. The camera gimbal works great, and produces outstanding pictures. I did all of this without an SD card. The pics/videos are sent to your phone. You connect your phone via wifi to the drone. I launched the drone OUTSIDE my house, went up about 100 feet, flew around a little bit, and hit the home button. It took about 30 seconds for it to decide what to do, and it went straight over to the takeoff point, re-oriented to face the original direction, and slowly descended back to the ground. There is no obstacle avoidance feature like more expensive drones, but I'm not sure that would've helped me on my maiden flight :)

Overall, if you are looking for a good introduction to drones without breaking the bank BUY THIS DRONE! This is not a toy. It's also not a $1000 Mavic. What it is, is an outstanding reasonably priced drone with tons of features. Buy it you won't be sorry. (I actually bought a second one in case the crazy glue didn't work).
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54 people found this helpful
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