Top critical review
1.0 out of 5 starsNot rest. Unusable. FRP locked.
Reviewed in Canada on July 14, 2024
DO NOT BY A REFURBISHED PHONE. Amazon should be ashamed to have sold this device. It was not factory reset, and upon factory resetting it myself I discovered that it was FRP locked. Essentially it is unusable without the previous owner's google credentials. There is no way around this. And no, there is no way for Samsung support to fix this remotely either. Apparently they can fix it at a support center, but I have heard this may not be the case either (and even so, it will cost money). I am appalled that this phone was "refurbished" without even being factory reset. If the Samsung support center is unable to fix my issue, I will be returning this device; I expect a full refund as well as a full refund for the screen protector I put on it too before discovering this fatal issue. If the Samsung center is able to fix it, I demand that the fee for the unlocking is paid for by the seller of this "refurbished" phone. This is a complete and utter scam. DO NOT BUY A REFURBISHED PHONE FROM HERE.