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I ordered this to put an alley cam. I planned to just remove a garage light and put in this camera. Unfortunately, the mounting bracket is not compatible with what I have. It is a square pattern 4 screw arrangement. I was hoping for the same mounting arrangement as the floodlight (which I have already in another location). I am going to try and contact Amazon customer service to see if this may be an option available but am writing this review to warn others that may try to mount it as I intended to do.
this new mounting system for Ring is cheaply made, HOWEVER when one is gone a certain path with an alarm system it is best to stay on that path... mixing alarm systems is a big headache
As an experienced professional electrician specializing in the installation of Ring cameras, I am thoroughly impressed with these hardwired kits and strongly endorse them for their superior performance and excellent value. The installation process is remarkably simple and intuitive, making these kits a perfect fit even for individuals needing more extensive technical knowledge. They seamlessly integrate the cameras into the USB-C port, providing a secure and aesthetically pleasing connection that guarantees both stability and maximum functionality. An added advantage is their affordability, offering high quality at a price that is accessible to many. What sets these kits apart is their ability to eliminate the unsightly and cumbersome aspects of traditional plugs, offering a sleek and efficient solution to enhance home security systems. In summary, these hardwired kits are a dependable and cost-effective choice for anyone looking to upgrade their home security setup with minimal fuss and maximum efficiency.
5.0 out of 5 stars
A MUST BUY!
Reviewed in the United States on March 5, 2024
As an experienced professional electrician specializing in the installation of Ring cameras, I am thoroughly impressed with these hardwired kits and strongly endorse them for their superior performance and excellent value. The installation process is remarkably simple and intuitive, making these kits a perfect fit even for individuals needing more extensive technical knowledge. They seamlessly integrate the cameras into the USB-C port, providing a secure and aesthetically pleasing connection that guarantees both stability and maximum functionality. An added advantage is their affordability, offering high quality at a price that is accessible to many. What sets these kits apart is their ability to eliminate the unsightly and cumbersome aspects of traditional plugs, offering a sleek and efficient solution to enhance home security systems. In summary, these hardwired kits are a dependable and cost-effective choice for anyone looking to upgrade their home security setup with minimal fuss and maximum efficiency.
5.0 out of 5 starsWorks fine, but scant instructions
Reviewed in the United States on April 23, 2024
Colour Name: BlackVerified Purchase
My very experienced contractor commented on the scant instructions and very tiny print. Otherwise, it does the job like it should. Battery power doesn’t last in Minnesota’s winters, so hard wiring was a must.
I have a Ring Spotlight Cam Pro for about the last month. It's hardwired into the wall. It was working fine until yesterday, when it just suddenly stopped working. It said it was offline, so I tried to reconnect to my wifi. Pushing the button at the top didn't do anything, and it seemed like it was just dead. So I took it off the wall and put in a battery. It worked fine. Then I took the battery out and used an old plug that I had to connect to the Ring. That also worked fine, and I was on the network with both these attempts. Then I took it back up to the wall and connected the USB-C plug into the back. Absolutely nothing, and wasn't responsive to the button on the top. Later on, it briefly reconnected to power and then went out again. I called Customer Support and they seemed to know that there's a problem with these hardwired kits. Now I'm supposed to wait 24-48 hours for someone else from Ring to get in touch with me. The person I spoke with today said it could be a firmware issue with the Ring that's not letting it draw power from the hardwire kit. I figure there's only 3 possibilities here: (1) Problem with the power coming out of the wall (but it was installed by an electrician and worked fine until yesterday), (2) Problem with the Ring itself (but it doesn't have that problem when used with a battery or a plug), or (3) Problem with the USB-C plug from the hardwire kit.
When Ring saw this review, someone got in touch with me to troubleshoot. They were kind enough to send me out another handwire kit for free. It turned out that the electric coming out of the wall was still fine, as was the Ring device itself. So once another hardwire kit was put in, everything was back up and running. Was very impressed with Ring's customer service, though still am concerned about my hardwire kit going out again.
5.0 out of 5 starsGreat product. Perfect solution.
Reviewed in the United States on February 3, 2024
Colour Name: WhiteVerified Purchase
This mounting bracket worked perfectly and was very easy to install. *Take note, our house has concrete board siding and this required the use of a carbide tip 4” hole saw. For wood siding (or other “soft” material), a regular 4” hole saw or jig saw should work just fine.