Printer media size maximum | 8.5 x 11 inch |
---|---|
Power consumption | 207 Watts |
Included components | EcoTank Photo ET-8500 all-in-one, Quick Setup Guide, Power Cable, CD-ROM (User Guide, software), 1 bottle of 552 Photo Black (70 mL), 1 bottle of 552 Black (70 mL) and 1 bottle each of 552 Cyan, Magenta, Yellow, Gray (70 mL) (4) |
Print media | Paper (plain) |
Scanner type | Photo |
Max input sheet capacity | 10 |
Compatible devices | PC |
Sheet size | Letter |
Dual-sided printing | Yes |
Manufacturer | Epson |
Place of Business | PLAINSFIELD, IN, 46168 US |
Model | ET-8500 |
Part Number | ET-8500 |
Memory storage capacity | 64 MB |
Hardware interface | Ethernet |
Special features | Wireless |
Number of Items | 1 |
Standing screen display size | 7 Inches |
Wattage | 207 watts |
Batteries included | No |
Batteries Required | No |
Does it contain liquid? | No |
Manufacturer | Epson |
Item model number | ET-8500 |
Product Dimensions | 40.39 x 36.83 x 16.26 cm; 11.09 kg |
ASIN | B08R57JK88 |
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Epson Ecotank Photo Et-8500 Wireless Color All-in-one Supertank Printer with Scanner, Copier, Ethernet and 4.3-inch Color Touchscreen
Purchase options and add-ons
Brand | Epson |
Connectivity technology | Wi-Fi, USB |
Printing technology | Inkjet |
Special feature | Wireless |
Colour | Color |
Printer output | Color |
Maximum print speed (colour) | 12 ppm |
Max print speed monochrome | 16 |
Item weight | 24.46 Pounds |
Product Dimensions | 40.4D x 61.2W x 34.8H Centimetres |
About this item
- Package dimensions: 101 h x 173 l x 207 w (in inches)
- Great quality product
- Country of origin : indonesia
- Package weight: 18.5 pounds
Frequently bought together
![Epson Ecotank Photo Et-8500 Wireless Color All-in-one Supertank Printer with Scanner, Copier, Ethernet and 4.3-inch Color Tou](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/61oc2UNCv6L._AC_UL116_SR116,116_.jpg)
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From the manufacturer
![EcoTank Photo ET-8500](https://m.media-amazon.com/images/S/aplus-media-library-service-media/a5347f18-be40-44e0-b045-a666513da2b1.__CR0,0,3000,1230_PT0_SX1464_V1___.jpg)
Features to Help You Create
![EcoTank Photo ET-8500](https://m.media-amazon.com/images/S/aplus-media-library-service-media/48b90903-19a3-42b4-b55d-ef0a98e24398.__CR0,0,300,225_PT0_SX300_V1___.jpg)
Professional Media Handling
Simple front loading paper trays for standard & photographic papers. Even a straight-through paper feeder for thicker posterboard and fine art papers
![EcoTank Photo ET-8500](https://m.media-amazon.com/images/S/aplus-media-library-service-media/a0cb5c6b-44a3-41fd-9ab9-0a5b6579302a.__CR0,0,300,225_PT0_SX300_V1___.jpg)
Hi-Res Flatbed Scanner
Native 4,800 dpi 48-bit flatbed scanner for professional colour and black & white scanning and copying
![EcoTank Photo ET-8500](https://m.media-amazon.com/images/S/aplus-media-library-service-media/3367d2bc-8419-4500-b267-f501280a9d92.__CR0,0,300,225_PT0_SX300_V1___.jpg)
Full Colour Touch Display
Beautiful 4.3 inch Touch Panel Display for simple printer status, maintenance, and even PC-Free printing
![EcoTank Photo ET-8500](https://m.media-amazon.com/images/S/aplus-media-library-service-media/e35b6bc7-2bff-45b4-a308-d4d500180712.__CR0,0,300,225_PT0_SX300_V1___.jpg)
A Connection for Everyone
Connect with Ethernet, USB, Wi-Fi, or SD Card, plus the Epson SmartPanel App lets you print from virtually anywhere using your iOS or Android devices
Pick Your Print Size.
![EcoTank Photo ET-8500](https://m.media-amazon.com/images/S/aplus-media-library-service-media/ba100834-7f5d-4abe-86ef-d4beed260600.__CR0,0,650,350_PT0_SX650_V1___.jpg)
Borderless Printing up to 8.5" x 11"
- 6‑Color Claria ET with Photographic Dye Inks
- Up to 5,760 x 1,440 dpi Resolution
![EcoTank Photo ET-8550](https://m.media-amazon.com/images/S/aplus-media-library-service-media/a4c20d42-0741-4041-a38c-8cf4a4a478c6.__CR0,0,650,350_PT0_SX650_V1___.jpg)
Borderless Printing up to 13" x 19"
- 6‑Color Claria ET with Photographic Dye Inks
- Up to 5,760 x 1,440 dpi Resolution
* Actual savings and costs will vary considerably based on print tasks, print volumes and usage conditions. Savings and cost per ISO 24712 page are based on the cost of replacement ink bottles and the cost of enough standard cartridges to achieve the total page yields of the bottles using the MSRP (USD) and yields for Epson standard-capacity ink cartridges for similarly featured Epson consumer inkjet printers as of April 2021.
† Individual cartridges estimate based on print yields of a replacement set of Black and color ink as compared to Epson standard-capacity ink cartridges for similarly featured Epson consumer inkjet printers as of April 2021.
Product description
The EcoTank Photo ET-8500 wireless all-in-one prints lab-quality color photos, graphics and everyday documents — all at an incredible value. Epson’s cartridge-free, 6-color Claria® ET Premium Ink system delivers vibrant colors and sharp text for all your creative projects. With low-cost replacement ink bottles, print 4" x 6" photos for about 4 cents each compared to 40 cents with cartridges1. Print everything from borderless 8.5" x 11" photos to customized CDs/DVDs. You can even print on cardstock and other media up to 1.3 mm thick. For added convenience, each set of bottles lets you print for up to 2 years2. Plus, save up to 80 percent with replacement ink bottles vs. ink cartridges3 — that’s about $2,000 on each set3. The EcoTank Photo lets you do it all with affordable in-house printing.
Product information
Technical Details
Additional Information
Date First Available | Dec 21 2020 |
---|---|
Customer Reviews |
4.2 out of 5 stars |
Best Sellers Rank | #2,771 in Electronics (See Top 100 in Electronics) #6 in Ink Tank Printers |
Is discontinued by manufacturer | No |
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Epson Ecotank Photo Et-8500 Wireless Color All-in-one Supertank Printer with Scanner, Copier, Ethernet and 4.3-inch Color Touchscreen
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Price | -27% $729.99$729.99 List: $999.99 | -18% $979.99$979.99 List: $1,199.99 | $1,249.99$1,249.99 | -26% $779.99$779.99 Was: $1,049.99 | -9% $299.99$299.99 List: $329.99 | -10% $449.99$449.99 Was: $499.99 |
Delivery | Get it by Tuesday, Jul 16 | Get it by Tuesday, Jul 16 | Get it by Saturday, Jul 20 | Get it by Tuesday, Jul 16 | Get it by Tuesday, Jul 16 | Get it by Tuesday, Jul 16 |
Customer ratings | ||||||
Touch Screen | 4.3 | 4.7 | 4.6 | 4.0 | 4.0 | 3.9 |
Print Quality | 4.1 | 5.0 | 4.6 | 3.7 | 4.0 | 4.2 |
Tech Support | 3.0 | 3.5 | — | 3.0 | 3.2 | 4.2 |
Sold by | Amazon.ca | Amazon.ca | Amazon.ca | Amazon.ca | Amazon.ca | Amazon.ca |
printer output | Color | Color | Color | Color | Color | Color |
printer technology | Inkjet | Inkjet | Inkjet | Inkjet | Inkjet | Inkjet |
paper size | Letter | 8.5 x 14 | Letter | Plain (A6, Half letter, Letter, A4, Executive, Legal, User Defined 2.52" x 5.0" to 8.5" x 47.24") | 3.5"x5",A4,4"x6",5"x7",8"x10",8.5"x11", 11" x 17", A4, B5, A5, A6, half letter, executive | 3.5 x 5, 4 x 6, 5 x 7, 8 x 10, 8.5 x 11, 8.5 x 14 |
print media type | paper plain | envelopes, paper plain, glossy photo paper | paper plain | paper plain | glossy photo paper | paper plain, glossy photo paper, envelopes |
maximum input sheets | 10 | 500 | 250 | 250 | 100 | 250 |
connectivity tech | USB, Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | wired, wireless | Wi-Fi, USB |
compatible devices | PC | PC, Laptops | PC | PC, Laptops | PC, Laptops, Smartphones | Smartphones |
operating system | — | Windows 10, Windows 8.1, Windows 8, Windows 7, Windows Vista, Mac OS X 10.6 Snow Leopard, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite, OS X 10.11 El Capitan, macOS 10.12 Sierra, macOS 10.13 High Sierra, macOS 10.14 Mojave, Mac OS 10 15 Catalina | — | Windows 8, Windows 8.1, Windows 10, Windows Vista, Windows 7, Mac OS 10 15 Catalina, macOS 10.12 Sierra, OS X 10.11 El Capitan, OS X 10.9 Mavericks, OS X 10.8 Mountain Lion, Mac OS X 10.6 Snow Leopard | macOS 10.13 High Sierra, Mac OS 10 15 Catalina, OS X 10.9 Mavericks, OS X 10.8 Mountain Lion, Windows Vista, OS X 10.10 Yosemite, macOS 10.14 Mojave, Mac OS X 10.6 Snow Leopard, Windows 10, OS X 10.11 El Capitan, Windows 8.1, Windows 8, macOS 10.12 Sierra, Windows 7 | — |
Important information
On-mode power consumption
207 watts
Visible screen diagonal
7" / 18 cm
Customer reviews
Reviews with images
![You need to make sure you use the right paper properly](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from Canada
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A little pricey but I'm sure it will pay for itself.
Reasonably well packed, the ink bottles were well-packed. The START HERE guide is very good, better than most. The included CD did not auto-run so I had to find and start it manually.
I was confused about whether I should be following the set-up prompts of the printed START HERE guide, the printer's LCD, or the newly installed software. This resulted in quite a few, "What do I do now?" moments. There were also a lot of confusing software installation issues (some optional) that you had to decide on and what they meant.
Configuring a wi-fi connection also proved problematic..., until I discovered that an "l" was really a "1".
Through a moderate amount of trial-and-error, I managed to get through it but it took me 2.5 hours to get the printer and software installed and connected to my desktop via wi-fi.
On the other hand, installing the 6 ink bottles was very easy. With good instructions, it went very smoothly and without dripping a single drop of ink anywhere except into the proper tanks. This process was well designed.
The 3 front paper trays are confusing to find and use. Cassette 2 took quite a while to find (you access it by opening the front paper cover and then pulling that cover out towards you). And I still don't know what trays are motorized and are they motorized going in only, out only or both.
I think my problems were because we consumers expect a lot of features and capabilities in the things we buy. We want it all in a compact space so products can become over-engineered sometimes.
After some time and frustration, the printer was successfully installed and is now operational. I'll try to update the printer's operational use later.
PRINTING REVIEW
I’ve had a personal computer printer for 42 years starting with the old dot-matrix line printers. When ink-jet printers first came out with their expensive ink cartridges I immediately opted instead for monochrome laser printers that printed only text. I used a laser printer for many, many years…, until now.
I purchased the Epson ET-8500 printer for three major reasons…
- Finally, significantly lower ink printing costs.
- The ability to print in color.
- The ability to print commercial lab-quality photos.
Sending a print job to the printer, here’s what happens…
- The printer wakes up.
- The paper output tray door opens automatically.
- Then the output tray extends out the front of the printer.
- If you are duplex printing (printing both sides) the sheet exits into the paper tray with one side printed, is then pulled back inside the printer, goes through a roller to flip the page over, is printed again on its reverse side and then with both sides printed, exits the printer back into the output printer tray for a second and final time.
When Printing is Finished…
- The printer tray and door do not automatically return inside the printer. This is accomplished manually with a two-step process using the printer’s LCD screen.
Text Printing
Overall it’s about the same quality as my old laser printer, sharp and clear. Fast printing. It can also collate and duplex print (saving paper).
Color Graphics Printing
I’ve never been able to print in color before. What a delight! The printer prints high-quality brochure-type documents. And again it was fast.
Scanner
I scanned only a few items. It produced wonderful scans even at 9,600 dpi. The software was confusing and difficult to set up.
Photo Printing
Printing on Plain Paper
Surprisingly good-quality photos can be printed on ordinary photocopier paper. The first photos I printed were about equal to newspaper-printed photos which are pretty good. As I learned how to adjust and save my settings subsequent photos were strikingly good, perhaps even great (considering this was ordinary copy paper). This is also a great way to print draft photos before committing them to the more expensive photo paper needed for quality printing.
Printing on Photo Paper
I’m a photographer so I ordered samples of 23 different types of photo papers (all from Red River Papers). I then tested them to see which ones were best suited for me and this printer.
ICC Printer Profiles
I downloaded and installed the optional ICC printer profiles. These profiles exact-match the printed colors correctly for your specific printer and paper. Using the profiles is not required. If you do use them you download them from the web, then transfer them into your printer application. I don’t like them. They may be fine for some perhaps most people, but my profiles produced weak color saturation and light prints. I instead chose to adjust the color output manually to provide the more vivid colors that I like.
From best to worst here are the best photo paper types as determined by my testing...
1. Metallics
2. Satins and Lusters
3. Glossy
4. Semi-Gloss
5. Matte
6. Rags, Linens, and Canvas types
The very best photo papers were…
- Polar Gloss Metallic 255 ( with a slight blue cast) and,
- 68 UltraPro Gloss (with a slight yellow cast).
These two papers produced amazing near-perfect results. For me, using this Epson printer with either of these photo papers exceeds standard commercial lab-quality prints.
I compared text, graphics, and photos printed at all four quality settings. Only in the lowest Draft setting do you notice any real difference by eye. A hand magnifier on the other three better settings reveals a difference in quality but it’s not significant (these three quality settings mostly affect print speed). Duplex printing slows the process somewhat but that is to be expected.
Epson’s Printer Software
Epson provides a confusing number of software applications for this printer. I have seven of them! Some come with the printer on a CD, others are available on Epson’s website. I could not find anything that summarized what each application is specifically for, their differences, or which ones I should be using. So I fumbled my way through them to find this…
- Epson Print Layout - I use this to arrange what and how my photos are to be printed. A great piece of software that is not included with the printer but is available for free on Epson’s website.
- Epson Scan 2 - for scanning. Old style interface that works well. Again free and available on Epson’s website.
- Epson Printer Connection Checker - Used to check, diagnose and solve printer communication issues. Easy to use, seems to work well.
- User Manual - Well laid out, easy to search and use. Despite being 346 pages it can be lacking in detail when you have a problem.
Ink Life
After printing the equivalent of 1,200 4” x 6” photos, then extrapolating to the end of the remaining indicated ink life, I calculate a total ink life of 4,500 photos per ink set. Most of these prints are darker photos often astronomical, with vibrant colors and black backgrounds, as such they would use more ink than typical photos. I would therefore expect typical usage to exceed my projected 4,500 photos per ink set.
To Summarize
I had quite a bit of trouble setting up this printer. There are a lot of options and features of this very capable printer. Once done this printer now produces great text, brochure-quality documents, and stunning printed photos. When finally set up, this is a truly great printer.
I'm now changing my rating from three stars initially to four stars now.
I don't normally bother writing reviews, but this needs to be heard by the masses! Don't waste your time and money!
Photo print quality is most important to me. I had a professional quality digital purchased photo of a skier previously printed 8" x 10 by a leading mail order printer. Printed this on the ET-8550 slightly larger 8 1//2 x 11 using Koala Double Side Glossy which is about 30 cents per sheet on Amazon. Both unadjusted as the pro photographer would have done this. Bottom Line: Prefer my own Epson print. Snow is whiter, other colors slightly more intense, detail (like snow spray) at least as good. So as advertised.
Warning: Allow about 3 hours to set up. Epson has an excellent smartphone app that communicates with the printer and guides you. But there are many steps and the printer takes time for some processes. You need to pay attention - for example putting ink into the wrong tank would be a disaster. Ink bottles will have some left after you fill the tanks. The startup process of "filling the plumbing" lowers the ink levels by about 10%. The instructions don't say but I then filled again using almost all that was left in the bottles. I think better than keeping 10% full bottles around.
Warning: As with any inkjet, lack of use can cause ink to dry in the print head. More of an issue with a photo printer because your quality expectations are higher. Reviews suggest printing a photo every week or two if you haven't. Printing black text doesn't help because that uses a different black pigment ink and print head. Keep some basic 4 x 6 photo paper in the small second paper tray. Print a small photo every week or so - cost maybe 5 cents for paper and ink.
Print speed: Takes about a minute to start up. Once started under 1 minute for 8 1/2 x 11 highly saturated highest quality photo.
(I use Koala double sided paper because it is heavy -69 lbs - and stiff. But any decent paper like Amazon Basics would work fine.)
I'm happy. Gives me the photo quality I want with much cheaper tank ink. Most photos don't get printed today but as a result the many stores which used to print photos have stopped. Getting a single print by mail order is expensive because of shipping and takes a week. I think my family will use this more - especially from the easy Epson iPhone and android apps,
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THE CANON G620:
PRO’s:
It was easy to fill the six ink tanks. Canon cleverly designed the tops of each one so they can only be inserted into the correct tanks.
No problem connecting to my wi-fi.
Documents printed quickly and looked fine.
The first 4x6 print I did was acceptable but not as good as I had expected. I corrected this quickly per the next bullet.
By default my Windows laptop installed its own drivers for the printer. These are not as good as Canon’s. I went to the Canon website and downloaded and installed their drivers for the 6 series.
Voila, very good photos, with accurate color and sharp edges! Thanks to other Amazon reviewers for calling this to my attention.
Photos printed quickly enough.
CON’S:
The most significant one, and why I switched to the Epson, is the paper handling. There is only one input tray, at the rear of the printer, which takes all sizes and types: 8x11 plain paper, 4x6, 5x7 and 8x11 photo paper, etc. At first I didn’t think I’d mind changing the paper, but after a while I did, per next bullet.
The display on the top of the printer is small, dim and awkwardly placed. I thought I might not need to use it that much, but every time you change paper you have to.
You need to pull the output tray out manually. No big deal if you are at your desk, but if you are in another room and want to print out an item on your phone you have to go the printer. A minor inconvenience but a nettlesome one at times.
THE EPSON ET-8500:.
PRO’s:
Equally easy to connect to wi-fi.
Even easier to set up. The correct drivers were downloaded automatically.
A terrific screen on the right front of the printer. Large, bright, easy to use.
Two input trays at the front, one for 4x6 and 5x7 photo paper, the other for 8x11 paper of either type.
Another input tray at the back! I use this on the relatively few occasions I print 8x11 photos, and I keep plain paper in the front tray. This is extremely convenient.
When you send an item to the printer it wakes up even if it’s turned off. The G620 did not do that.
The output tray comes out automatically; no need to pull it.
There is a button on the screen for pushing the output tray back in and closing the front.
That bright tilt-able front screen has every setting you need and is very intuitive.
Everything I printed came out fine and quickly. The photos were equal to Canon’s in quality, plus there is an Epson app for making further adjustments to them. I downloaded it and found it easy to use.
CON’s:
The cost: $700. That’s more than double the Canon G620, which is a significant consideration.
Two others that are not significant. The photo tray can be a little tricky to pull out and a tight fit when reinserting (it goes well toward the back). This can be relieved by first pulling out the 8x11 tray underneath it, giving your fingers more room.
Not really a con but when the printer is finished the screen shows two items: a little Home icon on the left and a larger “Troubleshooting” message next to that. Some users might think that means there was a problem, but it’s just in case there was. Touch Home and you’re set, then touch the Close Tray button on the bottom right.
BOTTOM LINE:
You may be wondering, Why spend that much more? And, why not buy a Canon Ink Tank printer of equivalent cost? Re the first, for the convenience of the paper handling and ease of use of the screen. I keep printers a long time and the cost spreads out over the years, especially not needing to buy cartridges. Re the second, I did research those, but prefer the size of the Epson, which is comparable to the G620. The higher priced Canons that I looked at were bulkier.
I hope this helps others. If I omitted anything you think should be included, or if you have questions or a difference of opinion, leave a comment and I’ll respond to it.
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I bought this printer to replace an Epson RX 580 we bought in late 2006 and for which we must have spent several printer's worth of money on ink. Our primary use has been and remains printing photographs. We feel we require a six-ink printer for this task which limited our printer choices. We have never had any brand other than Epson dating back to the dot matrix printers we used with our homemade PC XT so I will be unable to compare the performance of this printer to other brands.
We were sorely tempted to buy the ET-8550 vice the 8500 for the occasional need to print 11x14s and larger as it was only an additional $50 but we simply didn't have the table space for it. The price of this printer has come down significantly from when it was first introduced, so if you're thinking you can't afford it, look again. The unpacking and setup on the 8500 were simpler and more trouble-free than other printers I've used in the recent past. The printer can be connected to your computer via a shared wireless or wired network or a primary tier USB link. You can also print from a thumb drive (USB memory stick), your camera's SD chip, wirelessly from a smart phone or tablet. Epson provides the printer with a unique email address and any images sent to that address (from anywhere on the planet) will automatically be printed by your printer. If you have a voice assistant on your home network, you can control your printer with voice commands. All in all, a very capable and well thought out device.
We were nervous about filling our ink tanks the first time. The thought of a bottle of printer ink spilling seemed an absolute nightmare. But, as might have been expected, the process was utterly fool-proof (and you're reading a top notch fool here). The tops of the ink bottles and ink tanks are keyed so you cannot put ink in the wrong tank. Ink does not come out of the bottle till it is inverted on the proper tank and flow stops when the tank becomes full. The first filling will also have to fill all the tubing and what not between the tanks and the print nozzles and so will fill the tanks slightly less full than all further bottles.
Loading paper is also painless. The printer has two cassettes: one for 8.5 x 11 and one for 5x7 or smaller. The printer can take thicker paper by two routes in the back: the rear paper feeder at the back on top, and the rear paper feed slot, in the rear. Here is my one unpleasantness concerning this printer but fortunately for you and Epson, the unpleasantness was almost entirely my fault. Either route may be used for thicker paper, such a heavyweight photo paper or thick cardstock. The Rear Paper Feeder at the top rear will still take your paper through almost 90 degrees of bend but not the hard 180 that it experiences coming from the cassettes. Paper loaded into the Rear Paper Feed Slot at the printer's rear, will traverse a completely flat path. Theoretically, you could put a sheet of thin glass through there... but please don't. I have used both with 80 lb (thick) photo paper with no problem whatsoever. The unpleasantness I mentioned was caused when I became confused as to which route was which, deciding that the feeder was the slot and the slot was the feeder. This led me to two lengthy calls to Epson tech support where two different techs spent an inordinate amount of time and effort trying to convince me I had made a mistake without insulting a sacred Epson customer by telling me I had made a mistake. When I finally came to my senses, I wrote a long and heartfelt apology to Epson Tech Support for what I had put them through. Very embarrassing.
The printers output on plain paper, card stock and three different grades of photo paper has been absolutely perfect. There will always be some difference between your screen and your printer, particularly with the printer straight out of the box and no attempt having been made to match up the two, but the prints have been more than satisfactory to this point. And I have yet to see any of my ink levels - now visible directly through graduated translucent windows on the printer's front - so much as budge. A good portent. I have looked at refill ink bottles and the cost for a full set is slightly more than a set of cartridges for my RX 580 cost but provides several times the quantity of ink. Interestingly, the colors of inks used has changed. My RX 580 used to use Cyan, Light Cyan, Magenta, Light Magenta, Yellow and Black. The ET 8500 uses Cyan, Magenta, Yellow, Photo Grey, Photo Black and Black. That last one is used for text and is not used for photographs. The Photo Grey and Photo Black are not used on text. I only have my eyes, but in my judgement, the prints from the ET 8500 are superior to those from the old RX 580 in accuracy, detail and color. Text documents are crisp and clear. Image quality on plain paper is more than acceptable though I understand there are other brands that do it slightly better.
If I had to do it all over, I would again buy the ET 8500. Ease-of-use, economy and beautiful output make it the ideal choice. And I will never again buy a printer that uses cartridges. Never.
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Reviewed in the United States on March 14, 2024
I bought this printer to replace an Epson RX 580 we bought in late 2006 and for which we must have spent several printer's worth of money on ink. Our primary use has been and remains printing photographs. We feel we require a six-ink printer for this task which limited our printer choices. We have never had any brand other than Epson dating back to the dot matrix printers we used with our homemade PC XT so I will be unable to compare the performance of this printer to other brands.
We were sorely tempted to buy the ET-8550 vice the 8500 for the occasional need to print 11x14s and larger as it was only an additional $50 but we simply didn't have the table space for it. The price of this printer has come down significantly from when it was first introduced, so if you're thinking you can't afford it, look again. The unpacking and setup on the 8500 were simpler and more trouble-free than other printers I've used in the recent past. The printer can be connected to your computer via a shared wireless or wired network or a primary tier USB link. You can also print from a thumb drive (USB memory stick), your camera's SD chip, wirelessly from a smart phone or tablet. Epson provides the printer with a unique email address and any images sent to that address (from anywhere on the planet) will automatically be printed by your printer. If you have a voice assistant on your home network, you can control your printer with voice commands. All in all, a very capable and well thought out device.
We were nervous about filling our ink tanks the first time. The thought of a bottle of printer ink spilling seemed an absolute nightmare. But, as might have been expected, the process was utterly fool-proof (and you're reading a top notch fool here). The tops of the ink bottles and ink tanks are keyed so you cannot put ink in the wrong tank. Ink does not come out of the bottle till it is inverted on the proper tank and flow stops when the tank becomes full. The first filling will also have to fill all the tubing and what not between the tanks and the print nozzles and so will fill the tanks slightly less full than all further bottles.
Loading paper is also painless. The printer has two cassettes: one for 8.5 x 11 and one for 5x7 or smaller. The printer can take thicker paper by two routes in the back: the rear paper feeder at the back on top, and the rear paper feed slot, in the rear. Here is my one unpleasantness concerning this printer but fortunately for you and Epson, the unpleasantness was almost entirely my fault. Either route may be used for thicker paper, such a heavyweight photo paper or thick cardstock. The Rear Paper Feeder at the top rear will still take your paper through almost 90 degrees of bend but not the hard 180 that it experiences coming from the cassettes. Paper loaded into the Rear Paper Feed Slot at the printer's rear, will traverse a completely flat path. Theoretically, you could put a sheet of thin glass through there... but please don't. I have used both with 80 lb (thick) photo paper with no problem whatsoever. The unpleasantness I mentioned was caused when I became confused as to which route was which, deciding that the feeder was the slot and the slot was the feeder. This led me to two lengthy calls to Epson tech support where two different techs spent an inordinate amount of time and effort trying to convince me I had made a mistake without insulting a sacred Epson customer by telling me I had made a mistake. When I finally came to my senses, I wrote a long and heartfelt apology to Epson Tech Support for what I had put them through. Very embarrassing.
The printers output on plain paper, card stock and three different grades of photo paper has been absolutely perfect. There will always be some difference between your screen and your printer, particularly with the printer straight out of the box and no attempt having been made to match up the two, but the prints have been more than satisfactory to this point. And I have yet to see any of my ink levels - now visible directly through graduated translucent windows on the printer's front - so much as budge. A good portent. I have looked at refill ink bottles and the cost for a full set is slightly more than a set of cartridges for my RX 580 cost but provides several times the quantity of ink. Interestingly, the colors of inks used has changed. My RX 580 used to use Cyan, Light Cyan, Magenta, Light Magenta, Yellow and Black. The ET 8500 uses Cyan, Magenta, Yellow, Photo Grey, Photo Black and Black. That last one is used for text and is not used for photographs. The Photo Grey and Photo Black are not used on text. I only have my eyes, but in my judgement, the prints from the ET 8500 are superior to those from the old RX 580 in accuracy, detail and color. Text documents are crisp and clear. Image quality on plain paper is more than acceptable though I understand there are other brands that do it slightly better.
If I had to do it all over, I would again buy the ET 8500. Ease-of-use, economy and beautiful output make it the ideal choice. And I will never again buy a printer that uses cartridges. Never.
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First of all, I had no idea when I bought it that you can scan and print photos using the app on your phone. It’s made things so much simpler to manage and edit. One thing I wish it had was color sliders to tweak the images a bit before printing.
The scan bed is AWESOME. It’s very basic with a thin plastic lid, but I’m comparing it to the scan job the scanners at Office Max did. Those were terrible, costly if you have multiple images needing scanned, and always came out blurry with noticeable glares. (The employees also wanted to argue about HIPPA with me with my own ultrasounds…) This printer’s scan does a phenomenal job. With 300 dpi it is crystal clear with no glare! And I love that it saves directly onto your phone. A USB or SD card is only optional. You can choose to scan in color, grayscale, or black and white. For ultrasounds, definitely use the grayscale.
The photo print quality is very good as well. Not sure if it’s as good as WalMart prints when it comes to color, but the quality is pretty similar. Sometimes the photos appear slightly blue, but I think it’s the photo paper I’m using. The white paper may have a slight blue hue to it. As a photographer, I’m content with saving me the trip by using this printer instead for my own personal needs.
The main con I can think of is that it does print slow if you choose higher quality prints. (May take 3 minutes to print a photo.) If you need speed, this may not be your guy. If you choose Normal quality prints it goes a lot faster, but documents appear very pixely. I had a paper jam once, but it was very quick and easy to open up the printer and pull it out.
I have yet to try printing with the cardstock paper feed in the back. I’ve been printing thin cardstock from the top feed and that seems to work out just fine.
Another con is sometimes when I’m printing from the computer I have to turn the printer off and on again because for some reason it doesn’t always get the signal to print. Not sure what is going on there, but it doesn’t happen too often.
Overall, I am still elated with my purchase 5 months later. Never had a printer that made me smile weekly before. This was worth every penny.
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Next, every other time there is a phantom paper jam. In a new printer that barely managed to print 1 or 2 sheets. The reason? The transparent material holding the ink pipes. It constantly goes out and blocks the print head.
Next, it throws error 034004. Nothing is jammed, brand new printer. After a couple of restarts the error is gone and it even printed one page.
Next, it smears prints on the Epson Ultra Premium photo sheets. No settings help, I tried them all: "thick paper", "long dry time", "no bidirectional print", "glossy", "premium glossy", etc. And yes, I did the alignment of the head twice: both vertical and horizontal.
I really tried to make it work, I really did. But the entire exercise left me emotionally exhausted and drained.
I am not sure I will be able to use Epson products any time soon if ever. This is really sad that a brand new printer that costs almost $600 can act like that. Or they sent me a refurbished product as new.
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