Update: my replacement device arrived only a few days after the company shipped it, i was very surprised about how quickly it was. So far, i used it 2 times and its performing well, an experience as anybody with a new product will expect, but i have a good feeling about this one! It feels more powerful than the previous one.
About the customer service it has been beyond my expectations not only for honouring the warranty that they promote with the purchase of the product but also and very important for me has been the experience with the human part of your company, very prompt, polite, professional and warm interactions with the team has made my whole buying experience with own harmony very smooth and pleasant. Can’t wait to recommend the product to family and friends!
Original review:
Its a marvellous way to get rid of calluses, it truly works. The issue is that after i bought it i used it two times and on my 3rd time the product doesn’t work anymore! No enough power to keep rolling, i thought it needed to be recharged, i did it for the time suggested in the booklet and even 2+hrs more… still when i select the setting to high it simply stops working when it barely touches the skin which makes it useless. I kept it clean after every use (2 times) in total, so yeah after 3months of had bought it i can say its very unreliable and bad quality. Im very disappointed and will advise any other buyer to look for another model or brand.
| Unit count | 1.0 count |
|---|---|
| Manufacturer | Own Harmony |
| Place of Business | Moreno Valley, CA 92551,US |
| Item model number | CR2100 |
| Product Dimensions | 16.5 x 7.6 x 5 cm; 169 g |
| ASIN | B08KSGG61J |
