Didn’t work on my site

  • stemsrus

    (@stemsrus)


    3 weeks ago

    Doesn’t work as advertised although it’s a good concept. I rating it low for multiple reasons: Overall, it’s buggy.

    • Control list didn’t display as advertised. On google chrome, no controls were displayed.
    • It wouldn’t allow me use either cover page or video block
    • Deactivate button in the module didn’t work, so it’s hard to remove
    • Lack of JetPack support in general probably because of all the bugs they’re dealing with.

    I’m sure with all the support, it’ll be a future great product. But for now, I’m staying away from it.

Viewing 1 replies (of 1 total)
  • Plugin Support Stef (a11n)

    (@erania-pinnera)

    1 week, 5 days ago

    Hi there, @stemsrus,

    We’re sorry to hear VideoPress didn’t meet the requirements you were looking for. I had a look at our support and I don’t seem to find any requests from you – apologies if I missed that, could be due to the different username maybe used while communicating with our support team.

    That said, we’re more than welcome to review the list of aspects that you didn’t like and see if we can improve them.

    We hope you can change your mind and give VideoPress another go! Your subscription still looks active, so maybe it’s not too late for VideoPress 🙂

    If that sounds like a plan, don’t hesitate to drop us an email via our contact form!

Viewing 1 replies (of 1 total)
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