natural language processing

There are ways companies can better understand their customers’ pain points to develop the right products that solve the right problems at the right time.

Long before people were talking about ChatGPT and generative AI, companies like Datasaur were dealing with the nuts and bolts of building machine learning models, helping label things to train…

Krisp got its start as an AI-powered noise-cancellation service, but now the startup is moving beyond that with instant on-device transcription of all your calls and meetings — and of…

When Microsoft released Bing Chat, an AI-powered chatbot co-developed with OpenAI, it didn’t take long before users found creative ways to break it. Using carefully tailored inputs, users were able…

Google announced a host of new translation-related features at its Live from Paris event today, including improved contextual search, a redesigned iOS app and a seamless AR translation feature through…

Updating CRMs after each call is an important task for sales representatives, but it means a lot of administrative work that takes time away from actually selling. Attention wants to…

It’s difficult to convince users to switch search engines. That’s one reason why public search service startups rarely succeed. Another is that it’s expensive to index a huge number of…

A new report from PitchBook shows that VC activity in the AI sector declined precipitously over the past few months.

Y Combinator (YC) hosted a demo day for its 2022 Summer Cohort. Featuring founders from 30 countries and startups across sectors, the day saw no shortage of compelling pitches.

Hebbia, a startup developing AI-infused search tools, today announced that it raised $30 million in a Series A round led by Index Ventures with participation from Radical Ventures. Of note,…

The company currently works with 50 public defender agencies and has around 60 clients who are private criminal defense attorneys.

Reddit’s acquisition spree is continuing this morning with news that the company is bringing the audience contextualization company Spiketrap’s technology in-house. Deal terms were not disclosed, but Reddit says Spiketrap’s…

While small- and medium-sized (SMBs) businesses are the bulwark of the economy, driving up to 44% of activity in the U.S. alone, it can be hard for sales teams to…

Google today launched AI Test Kitchen, an Android app that allows users to try out experimental AI-powered systems from the company’s labs before they make their way into production. Beginning…

Any Redditor knows that the best thing about Reddit is bearing witness to the strange and occasionally brilliant stuff that the community itself comes up with — and the company…

Aisera, a startup developing what it describes as an “AI-driven” support ticketing system, today announced that it raised $90 million in Series D funding led by Goldman Sachs with participation…

Remember Natural Language Processing? NLP arose several years ago but it was only in 2018 that AI researchers proved it was possible to train a neural network once on a…

The enterprise is bullish on AI systems that can understand and generate text, known as language models. According to a survey by John Snow Labs, 60% of tech leaders’ budgets…

Neji Tawo, the founder of boutique software development company Wiscount Corporation, says he was inspired by his dad to become an engineer. When Tawo was a kid, his dad tasked…

Reddit announced Friday that it’s acquiring MeaningCloud, a natural language processing company, for an undisclosed amount. The MeaningCloud team has joined Reddit and will support machine learning projects across its…

Birdie, a U.K.-based caretech software-as-a-service maker, has closed a $30 million Series B funding round led by investment firm Sofina, with Omers Ventures and Index Ventures also participating — the…

In the customer service arena in particular, enterprises are facing a historic labor shortage. Owing to burnout, flexibility and customer satisfaction challenges, agents are quitting at a faster rate than…

The Allen Institute for AI (AI2), the division within the nonprofit Allen Institute focused on machine learning research, today published its work on an AI system, called Unified-IO, that it…

Invoca, a platform that uses AI to analyze calls for marketing, sales and customer agent training purposes, today closed an $83 million funding round that values the company at $1.1…

Strong Compute, a Sydney, Australia-based startup that helps developers remove the bottlenecks in their machine learning training pipelines, today announced that it has raised a $7.8 million seed round. The…

Mintlify, a startup developing software to automate software documentation tasks, today announced that it raised $2.8 million in a seed round led by by Bain Capital Ventures with participation from…

Whether to power translation to document summarization, enterprises are increasing their investments in natural language processing (NLP) technologies. According to a 2021 survey from John Snow Labs and Gradient Flow,…

At enterprises of a certain size, keeping track of data including apps, employees, and projects becomes increasingly challenging. According to McKinsey, employees spend 1.8 hours every day — 9.3 hours…

Sydney-based Curious Thing is an aptly named startup. The voice AI communication platform can call people and ask them questions like “How are you feeling today?” and then follow up…