DoorDash

DoorDash is expanding its partnership with Alphabet’s Wing to bring its drone delivery pilot to the U.S., the company announced on Thursday. Select users in Christiansburg, Virginia will be able…

DoorDash begins piloting drone deliveries in the US

DoorDash hopes to reduce verbally abusive and inappropriate interactions between consumers and delivery people with its new AI-powered feature that automatically detects offensive language. Dubbed “SafeChat+,” DoorDash is leveraging AI…

DoorDash’s new AI-powered ‘SafeChat+’ tool automatically detects verbal abuse

DoorDash is launching three new in-app safety tools for its delivery people, the company announced on Friday. The food delivery platform is introducing driving insights, expanding its Apple CarPlay integration…

DoorDash adds new safety tools for its delivery people, including ‘driving insights’

Shame on the non-tippers. As Americans tip customer service workers less and less, per a Bankrate survey, DoorDash is testing a new feature that aims to convince customers to tip their…

DoorDash tests warning non-tippers that their order could be slow to arrive

DoorDash has made a name for itself as a restaurant delivery service that has in later years expanded to categories like groceries and convenience store items. But the company is…

DoorDash tests a feature that rewards users for dining out, not ordering in

In a blow to Uber, DoorDash and Grubhub, a New York judge on Thursday ruled to allow the implementation of the minimum pay rate of $18 per hour for New…

Judge upholds $18 minimum pay for NYC delivery workers

A year ago, a Massachusetts court ruled to throw out a 2022 proposed ballot measure that sought to define gig workers as independent contractors rather than employees. Now it appears…

The question of gig worker status in Massachusetts is back on

DoorDash is launching AI-powered voice ordering technology that will allow restaurants to increase their sales by answering all of the calls they receive, the company announced on Monday. The system…

DoorDash launches AI-powered voice ordering technology for restaurants

DoorDash is adding Staples to its marketplace in time for the back-to-school season, the company announced on Monday. The announcement is part of DoorDash’s ongoing efforts to expand into new…

DoorDash expands retail delivery offerings with new Staples partnership

Featured Article

NYC gig workers need help accessing safe e-bikes amid lithium battery fires

The sight of bike delivery workers hustling through the streets of New York — oven mitts duct-taped to their handlebars, insulated pizza delivery bags strapped above the back tire — has been a staple long before the introduction of e-bikes and food delivery apps. Delivery workers are so integral to…

NYC gig workers need help accessing safe e-bikes amid lithium battery fires

DoorDash will give delivery workers the option to be paid a guaranteed hourly minimum rate instead of being paid per delivery, the company said Wednesday. The new option, a novelty…

DoorDash offers delivery workers hourly rate, but there’s a catch

DoorDash is introducing a series of new features for users and delivery people on its platform, the company announced on Wednesday. Most notably, DoorDash is going to start giving delivery…

DoorDash introduces a slew of new features, including an ‘Earn by Time’ option for delivery people

New York City has established a new minimum wage for food delivery workers who deliver for platforms like Uber Eats, DoorDash, Grubhub and Relay. It should be a historic win…

Nobody is happy with NYC’s $18 delivery worker minimum wage

Uber, Lyft, DoorDash and other app-based ride-hail and delivery companies will have to reimburse California gig workers potentially millions of dollars for unpaid vehicle expenses between 2022 and 2023. The…

Gig workers in California to receive millions for unpaid vehicle expenses

DoorDash is adding three new retail partners and updating its shopping features, the company announced on Thursday. Starting today, users can start placing orders for items at Lush Cosmetics, Victoria’s…

DoorDash is adding three new retail partners and updating its shopping features

Restaurant delivery service DoorDash announced today it will begin to support the ability for customers to pay with cash for their online orders. But there’s a catch — the feature…

DoorDash is adding support for cash — but not in its main app

A California appeals court on Monday reversed a lower-court ruling that found Proposition 22, the ballot measure passed in November 2020 that classified Uber and Lyft drivers as independent contractors…

California court upholds Prop 22 in win for Uber, Lyft, DoorDash

DoorDash is launching its first-ever credit card with Chase, the company announced on Wednesday. The DoorDash Rewards Mastercard will provide cardholders the opportunity to earn cash back on delivery and…

DoorDash launches its first co-branded credit card with Chase
Startups

The on-demand delivery trilemma

The on-demand delivery trilemma refers to the challenge of balancing three of the most important factors in the on-demand delivery of convenience foods: speed, profitability and affordability.

The on-demand delivery trilemma

At Super Bowl LVII, the Kansas City Chiefs referees emerged victorious over the Philadelphia Eagles. But maybe the real winner was us, the viewers, who did not have to sit…

Here are the tech industry’s 2023 Super Bowl commercials, with noticeably less crypto

Delivery company DoorDash is introducing new features for riders, including reduced notifications, a request for customers to not text them while they are on a trip and messaging promoting one-tap…

DoorDash introduces new safety features for riders, including reduced notifications

Today, Roku and DoorDash announced a multi-year partnership in the U.S., Canada and Mexico to give Roku users six months of complimentary DashPass, as well as interactive shoppable ads for…

Roku partners with DoorDash to give users 6 months of free DashPass and shoppable ads

Almost a year ago to the day, the 50-year-old investing powerhouse Sequoia Capital announced that it had reorganized itself around a singular, permanent structure: The Sequoia Capital Fund. Now, thanks…

Sequoia reveals in filing how much is sitting in its Sequoia Capital Fund (and yes, it’s a lot)

Starbucks will become available for delivery via DoorDash across all 50 U.S. states by March, in an expansion of a partnership with the delivery service announced last year. In September,…

DoorDash expands Starbucks partnership with plans to reach all US states by March

DoorDash is launching a new “Package Pickup” offering that lets users request a delivery person to pick up their prepaid package from their home and drop it off at a…

DoorDash can now return your packages for you

Aaaaand we’re back! With our Thanksgiving mini-hiatus behind us, it’s time for another edition of Week in Review — the newsletter where we quickly wrap up the most read TechCrunch…

LastPass hacked, OpenAI opens access to ChatGPT, and Kanye gets suspended from Twitter (again)

DoorDash is laying off 1,250 people in an effort to rein in costs, the company’s CEO Tony Xu said in a message to employees on Wednesday. Xu’s message notes that…

DoorDash lays off 1,250 employees to rein in operating expenses

DoorDash is rolling out new in-app safety features to help ensure delivery people on its platform are safe before, during and after every order. Now, if DoorDash detects that a…

DoorDash rolls out new safety features for delivery people on its platform

DoorDash is teaming up with Alphabet’s Wing to offer customers an easier way to arrange for goods to be delivered via drone. Beginning this week, a small number of DoorDash…

Wing brings drone delivery options to DoorDash customers in Logan, Australia

The stock prices of Uber, Lyft and DoorDash slid on Tuesday after the Department of Labor announced proposed changes to how workers should be classified. The prospective guidance is intended…

Federal gig worker proposal tanks Uber, Lyft and DoorDash stocks