content moderation

Meta’s Oversight Board has now extended its scope to include the company’s newest platform, Instagram Threads, and has begun hearing cases from Threads.

Meta’s Oversight Board takes its first Threads case

Decentralized Twitter/X rival Bluesky announced on Tuesday that it’s open sourcing Ozone, a tool that lets individuals and teams collaboratively review and label content on the network. The company plans to…

Bluesky launches Ozone, a tool that lets users create and run their own independent moderation services

The Supreme Court is considering the fate of two state laws that limit how social media companies can moderate the content on their platforms. In oral arguments on Monday, the…

The Supreme Court could decide the future of content moderation

Meta’s external advisory group, its Oversight Board, announced today that it is expanding its scope to Threads along with Facebook and Instagram to scrutinize Meta’s content moderation decisions. This means…

Meta’s Oversight Board extends its scope to Threads

Substack has industry-leading newsletter tools and a platform that independent writers flock to, but its recent content moderation missteps could prove costly. In late November, the Atlantic reported that a…

Substack won’t commit to proactively removing Nazi content, ensuring further fallout

A few years ago, Karine Mellata and Michael Lin met while working at Apple’s fraud engineering and algorithmic risk team. Both engineers, Mellata and Lin were involved with helping to…

Y Combinator-backed Intrinsic is building infrastructure for trust and safety teams

Days after freeing the (fictionalized) nipple, Twitch is backtracking on its “artistic nudity” policy that allowed streamers to show illustrated, animated or sculpted renderings of breasts, butts and genitals. The…

Twitch cracks down on boobs again by rolling back its ‘artistic nudity’ policy

Twitch announced sweeping updates to its sexual content policy and content classification system, which now allows previously prohibited content like illustrated nipples and “erotic dances,” in addition to clarifying what…

Twitch’s new nudity policy allows illustrated nipples, but not human underboob

Featured Article

Meta has a moderation bias problem, not just a ‘bug,’ that’s suppressing Palestinian voices

Earlier this year, Palestinian-American filmmaker Khitam Jabr posted a handful of Reels about her family’s trip to the West Bank. In the short travel vlogs, Jabr shared snippets of Palestinian culture, from eating decadent meals to dancing at her niece’s wedding.  “I hadn’t been in a decade, so it’s just…

Meta has a moderation bias problem, not just a ‘bug,’ that’s suppressing Palestinian voices

If you think you could’ve deflected Twitter’s blue check impersonation debacle, then boy do we have the game for you! Techdirt has released the very fun and not at all…

Trust & Safety Tycoon lets you simulate the most agonizing job in tech

Twitch streamers can finally block banned users from watching their streams, thanks to a recent update to the platform’s anti-harassment features. Twitch first announced the feature in August. Though tools…

Twitch adds anti-harassment features to stop banned users from watching streams

Featured Article

What’s at stake in the Supreme Court’s landmark social media case

The Supreme Court is poised to decide whether a pair of state laws are allowed to reshape the ability of social media companies to control what does — and doesn’t — appear on their platforms. Last week, the Supreme Court decided that it would hear the pair of cases, which…

What’s at stake in the Supreme Court’s landmark social media case

Media freedom must be able to operate outside the confines of political interference to give users more information, not less.

The EU is about to adopt a dangerous law with international consequences

Content moderation continues to be a contentious topic in the world of online media. New regulations and public concern are likely to keep it as a priority for many years…

Unitary AI picks up $15M for its multimodal approach to video content moderation

In a new report, a social media watchdog group details how steroid content is exploding in some TikTok communities, promoting potentially dangerous and often illegal substances while propagating unattainable body…

On TikTok, videos promoting steroids are exploding — and targeting teens

Bluesky, rival of Threads and X — formerly Twitter — has started allowing users to self-tag their posts so they can be automatically filtered. The company has started with NSFW…

Bluesky adds self-labeling for posts and a dedicated media tab for profiles

After adopting different forms of protest like exclusively posting John Oliver pictures or changing the topic of the subreddit, moderators have rebelled against the company by marking their subreddits NSFW…

Reddit is battling moderators marking their communities NSFW

Twitch is rethinking the way it flags mature content, swapping its existing toggle for a more granular set of topic-specific labels. The company announced Tuesday that it would introduce a…

Twitch will require new labels for streams with sexual themes, gambling and M-rated games

Reddit CEO Steve Huffman is not backing down amid protests against API changes made by the platform. In interviews with The Verge, NBCNews and NPR, Huffman defended business decisions made by…

Reddit CEO lashes out on protests, moderators and third-party apps

Meta is set to appeal Kenya’s court decision declaring it as the primary employer of the moderators that review content on its platforms in sub-Saharan Africa. Meta has filed a…

Meta to appeal court ruling declaring content moderators as its employees

For all of its power and potential, generative AI makes it easy, fast and accessible for bad actors to produce harmful content.

AI-generated hate is rising: 3 things leaders should consider before adopting this new tech

Twitter updated its content moderation guidelines regarding hateful content, removing a policy that prohibited the targeted deadnaming or misgendering of transgender people. Enacted in 2018, the policy explicitly stated that…

Twitter quietly removes policy against misgendering trans people

Twitter announced today a new policy that it claims will offer more transparency around which hateful tweets on its platform have been subject to enforcement action. Typically, when tweets violate…

Twitter to label tweets that get downranked for violating its hate speech policy

Meta’s main content review partners in Africa have been restrained from offering moderation services to the social media giant, and it is unclear who is currently reviewing its platforms in…

Meta’s content review in Africa in limbo as moderation partners decry court restrictions

Social media giant Meta and its Kenya-based content moderation partners, Sama and Majorel, are facing a new lawsuit in Kenya. In a petition filed today, 43 content moderators allege “unlawful…

Meta faces third lawsuit in Kenya as moderators claim illegal sacking, blacklisting

Meta’s main subcontractor for content moderation in Africa, Sama, announced earlier Tuesday the closure of its content moderation arm at its hub in Kenya, citing the need to streamline operations.…

Meta’s main content moderation partner in Africa shuts down operations

TikTok has announced that it’s expanding its audience controls feature, giving creators the ability to restrict their videos to adult viewers. Prior to this expansion, the adult-only audience controls feature…

TikTok begins rolling out the ability for creators to restrict videos to adult viewers

Toxic and hateful comments on YouTube have been a constant headache for the company, creators and users. The company has previously attempted to curtail this by introducing features such as…

YouTube will send a notification to users if their comment is abusive

Twitter’s new owner, Elon Musk, is feverishly promoting his “Twitter Files”: selected internal communications from the company, laboriously tweeted out by sympathetic amanuenses. But Musk’s obvious conviction that he has…

Musk’s ‘Twitter Files’ offer a glimpse of the raw, complicated and thankless task of moderation

A startup from former Meta employees aims to streamline the content moderation process for companies grappling with some of the internet’s most complex, dangerous challenges. Cinder, which likes to describe…

Cinder’s content moderation software is custom-built for trust and safety teams