consumer protection
The competition regulator in Kenya is probing the conduct of online food and grocery delivery platforms to inform its suggestions on regulatory and policy options, to bolster healthy competition and…
Google has been sanctioned A$60 million (around $40 million+) in Australia over Android settings it had applied, dating back around five years, which were found — in a 2021 court…
Amazon has agreed to simplify the process required for cancelling its Prime membership subscription service across its sites in the European Union, both on desktop and mobile interfaces, following a…
After EU child safety complaints, TikTok tweaks ad disclosures but profiling concerns remain
A long-running EU engagement with TikTok — initiated following a series of complaints over child safety and consumer protection complaints filed back in February 2021 — has ended, for now,…
WhatsApp has been warned by European regulators it has one more month to fix its confusing terms of service, the Commission said today. The Meta-owned messaging platform has been under…
The District of Columbia has just announced fresh litigation targeting Facebook founder, Mark Zuckerberg, for his role in the Cambridge Analytica Facebook data misuse episode — alleging it has evidence…
The U.K. government has confirmed it will move forward on a major ex ante competition reform aimed at Big Tech, as it set out its priorities for the new parliamentary…
A ruling by the European Union’s top court today is set to unblock a raft of litigation brought by consumer protection organizations seeking to apply the bloc’s General Data Protection…
The UK has announced a bundle of consumer protection and competition reforms which could see platforms that fail to tackle fake reviews fined up to 10% of their global annual…
EU’s digital rule-book reboot could fumble dark patterns ban and trader checks, warns BEUC
When the European Commission presented its Digital Services Act (DSA) proposal in December 2020, it listed beefed up consumer protections as a headline goal for the flagship update to the…
The Web Foundation‘s Tech Policy Design Lab is working on an interesting-looking project to counter deceptive design — aka dark patterns* — with the goal of producing a portfolio of…
Featured Article
How the US Consumer Financial Protection Bureau is set to shake up BNPL in 2022
BNPL services offer customers accessibility and flexibility for payments, but unregulated services mean people can unintentionally put their financial health at risk.
Entrepreneur John Roa believes in the value of privacy. After selling his design consultancy, ÄKTA, to Salesforce in 2015, he decided to spend a few years “off the grid” on…
U.S. organizations that fail to secure customer data against Log4Shell, a zero-day vulnerability in the widely used Log4j Java logging library, could face legal repercussions, the Federal Trade Commission (FTC)…
There is still too much gray area in the rules to enforce antitrust law, but with a few changes to the approach, good intentions may lead to new policy, penalties…
European Union lawmakers are mobilizing support for a ban on tracking-based advertising to be added to a new set of Internet rules for the bloc — which were proposed at the…
TikTok has a month to respond to concerns raised by European consumer protection agencies earlier this year, EU lawmakers said today. The Commission has launched what it described as “a…
Google’s historical collection of location data has got it into hot water in Australia where a case brought by the country’s Competition and Consumer Commission (ACCC) has led to a…
TikTok is facing a fresh round of regulatory complaints in Europe where consumer protection groups have filed a series of coordinated complaints alleging multiple breaches of EU law. The European…
A third class action lawsuit has been filed in Europe against Apple seeking compensation — for what Italy’s Altroconsumo consumer protection agency dubs “planned obsolescence” of a number of iPhone…
Amazon’s use of dark patterns that add friction to the process of terminating a Prime subscription is being targeted by 16 consumer rights groups in Europe and the US which…
Amazon’s Dash buttons have been found to breach consumer e-commerce rules in Germany. The push-to-order gizmos were debuted by Amazon in 2015 in an attempt by the e-commerce giant to shave…
A report by England’s children’s commissioner has raised concerns about how kids’ data is being collected and shared across the board, in both the private and public sectors. In the…
Facebook has been singled out for censure by the European Commission’s head of consumer affairs who has warned she’s running out of patience and said the company needs to make…
Ahead of 2017’s present buying season, UK consumer rights group Which? has warned parents about the risks of giving connected toys to their children, and called for devices with known…
Missouri is launching an investigation into whether Google has broken its consumer protection and antitrust laws.
Consumer group Which? is unhappy with the U.K. data protection bill and has called on the government to amend the draft legislation to allow third-party organizations to seek collective redress for…
U.S. social media giants have been warned by Europe’s consumer rights commissioner that she’s running out of patience with their failure to comply with the region’s consumer protection standards.
Facebook, Twitter and Google are under more pressure in Europe to comply with regional rules. The latest issue they find themselves on the hook for relates to complaints pertaining to…
Facebook’s data harvesting practices are facing yet another probe in Europe. This time the German federal competition authority is initiating proceedings — rather than it being a European Member State’s…
