chatbots
Ada is on a mission to build chatbots powered by artificial intelligence. The company today is announcing a $19 million Series A that will go far in helping it reach…
Leena AI, a recent Y Combinator graduate focusing on HR chatbots to help employees answer questions like how much vacation time they have left, announced a $2 million seed round today…
Backlash swelled this morning after Facebook’s aspirations in financial services were blown out of proportion by a Wall Street Journal report that neglected how the social network already works with…
Say you have a job with a large company and you want to know how much vacation time you have left, or how to add your new baby to your…
When it comes to making requests inside a company for new equipment or to learn about HR policies, it can be a frustrating experience for both sides of the equation.…
Building conversational interfaces is a hot new area for developers. Chatbots can be a way to reduce friction in websites and apps and to give customers quick answers to commonly…
While chatbots might sound like an interesting experiment for restaurants and other small businesses, they probably can’t devote much time or money to building them. So a startup called Guestfriend…
Unlike most startup founders who saw the birth of the internet in the mid-1990s, I am still CEO of my company. My longevity in this position gives me a unique…
Which language is the best for your chatbot? No, this is not about whether you want your virtual agent to understand English slang, the subjunctive tense in Spanish or even…
Twitter’s big news this week is its announcement that it’s now enforcing its new policies around hateful content and abuse, but today the company is rolling out something new for…
Microsoft introduced the Azure Bot Framework more than two years ago and companies have been building chatbots for a variety of scenarios ever since. Today, the company made generally available the…
At Google I/O this year, Google quietly introduced a new chatbot analytics platform called Chatbase, a project developed within the company’s internal R&D incubator, Area 120. Today, that platform is…
Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and enterprise…
Snaps has raised $6 million in Series A funding for what it calls its Conversational Marketing Cloud. By that, it’s referring to a suite of tools that allows businesses to…
HubSpot announced this morning that it has acquired chatbot startup Motion AI. Motion AI launched in 2015 and offers an editor for building chatbots that work on websites, Facebook Messenger,…
Chatbots are vying to become one of the cornerstones of the messaging world: using AI tools like natural language and machine learning, developers are hoping to tap into the popularity…
Give a journalist a buzzword and you’ve fed him for a day. Give a journalist a topic to investigate and you feed the industry for years. Especially when the topic…
Y Combinator backed Plasticity is tackling the problem of getting software systems to better understand text, using deep learning models trained to understand what they’re reading on Wikipedia articles — and…
Dueling AIs compete in learning to walk, secretly manipulating images and more at NIPS
A little competitive spirit is often just the thing when you want to spur some innovation, and that’s exactly the idea at the Neural Information Processing Systems conference, where AI…
LogMeIn, the company that provides authentication and other connectivity solutions for those who connect remotely to networks and services, has made another acquisition to expand the products it offers to…
Chatbots – automated bots that let you interact with a service or brand via messaging apps or SMS – haven’t yet become breakout hits, as a group. But that hasn’t…
After raising $55 million last year to build its business beyond its existing help desk services, today Freshworks (the parent company of Freshdesk) has made an acquisition to help it…
China’s search giant Baidu has made another acquisition to continue its push into artificial intelligence, and specifically to help it carve out a place for itself as a platform for…
Facebook isn’t done with chatbots quite yet; today, the company is launching Discover, a hub inside Messenger for discovering new and interesting chatbots to message with. The section is going…
Twitter chatbots can now include buttons that push you to tweet, follow, click & more
Twitter today is rolling out a new feature that will allow businesses to prompt their followers to take an action beyond a simple fav or retweet. The company is introducing…
Customer experience chatbot developer Rulai has launched a new “low-code” chatbot development tool and raised $6.5 million to roll it out. Yi Zhang, the company’s chief technologist, and her team…
Twitter has found its own way to participate in the growing chatbot trend. The company announced today a new feature for advertisers, which allows businesses on Twitter to promote ads designed…
Messaging app Telegram has dropped a major update today that sees its service gain support for chatbot payments. It has also added short video messages and new design options for…
Just ahead of Google’s I/O event kicking off later today, some details have leaked out about a new service that Google is launching for developers that are building chatbots. TechCrunch has…
With apps and services for investing and checking credit scores, it might seem like financial services are finally getting more mainstream. But people still need to have decent credit to…
