AI

Using memes, social media users have become red teams for half-baked AI features

Comment

Image Credits: efenzi / Getty Images

“Running with scissors is a cardio exercise that can increase your heart rate and require concentration and focus,” says Google’s new AI search feature. “Some say it can also improve your pores and give you strength.”

Google’s AI feature pulled this response from a website called Little Old Lady Comedy, which, as its name makes clear, is a comedy blog. But the gaffe is so ridiculous that it’s been circulating on social media, along with other obviously incorrect AI overviews on Google. Effectively, everyday users are now red teaming these products on social media.

In cybersecurity, some companies will hire “red teams” – ethical hackers – who attempt to breach their products as though they’re bad actors. If a red team finds a vulnerability, then the company can fix it before the product ships. Google certainly conducted a form of red teaming before releasing an AI product on Google Search, which is estimated to process trillions of queries per day.

It’s surprising, then, when a highly resourced company like Google still ships products with obvious flaws. That’s why it’s now become a meme to clown on the failures of AI products, especially in a time when AI is becoming more ubiquitous. We’ve seen this with bad spelling on ChatGPT, video generators’ failure to understand how humans eat spaghetti, and Grok AI news summaries on X that, like Google, don’t understand satire. But these memes could actually serve as useful feedback for companies developing and testing AI.

Despite the high-profile nature of these flaws, tech companies often downplay their impact.

“The examples we’ve seen are generally very uncommon queries, and aren’t representative of most people’s experiences,” Google told TechCrunch in an emailed statement. “We conducted extensive testing before launching this new experience, and will use these isolated examples as we continue to refine our systems overall.”

Not all users see the same AI results, and by the time a particularly bad AI suggestion gets around, the issue has often already been rectified. In a more recent case that went viral, Google suggested that if you’re making pizza but the cheese won’t stick, you could add about an eighth of a cup of glue to the sauce to “give it more tackiness.” As it turned out, the AI is pulling this answer from an eleven-year-old Reddit comment from a user named “f––smith.”

Beyond being an incredible blunder, it also signals that AI content deals may be overvalued. Google has a $60 million contract with Reddit to license its content for AI model training, for instance. Reddit signed a similar deal with OpenAI last week, and Automattic properties WordPress.org and Tumblr are rumored to be in talks to sell data to Midjourney and OpenAI.

To Google’s credit, a lot of the errors that are circulating on social media come from unconventional searches designed to trip up the AI. At least I hope no one is seriously searching for “health benefits of running with scissors.” But some of these screw-ups are more serious. Science journalist Erin Ross posted on X that Google spit out incorrect information about what to do if you get a rattlesnake bite.

Ross’s post, which got over 13,000 likes, shows that AI recommended applying a tourniquet to the wound, cutting the wound and sucking out the venom. According to the U.S. Forest Service, these are all things you should not do, should you get bitten. Meanwhile on Bluesky, the author T Kingfisher amplified a post that shows Google’s Gemini misidentifying a poisonous mushroom as a common white button mushroom – screenshots of the post have spread to other platforms as a cautionary tale.

When a bad AI response goes viral, the AI could get more confused by the new content around the topic that comes about as a result. On Wednesday, New York Times reporter Aric Toler posted a screenshot on X that shows a query asking if a dog has ever played in the NHL. The AI’s response was yes – for some reason, the AI called the Calgary Flames player Martin Pospisil a dog. Now, when you make that same query, the AI pulls up an article from the Daily Dot about how Google’s AI keeps thinking that dogs are playing sports. The AI is being fed its own mistakes, poisoning it further.

This is the inherent problem of training these large-scale AI models on the internet: sometimes, people on the internet lie. But just like how there’s no rule against a dog playing basketball, there’s unfortunately no rule against big tech companies shipping bad AI products.

As the saying goes: garbage in, garbage out.

More TechCrunch

Featured Article

CIOs’ concerns over generative AI echo those of the early days of cloud computing

CIOs trying to govern generative AI have the same concerns they had about cloud computing 15 years ago, but they’ve learned some things along the way.

3 hours ago
CIOs’ concerns over generative AI echo those of the early days of cloud computing

It sounds like the latest dispute between Apple and Fortnite-maker Epic Games isn’t over. Epic has been fighting Apple for years over the company’s revenue-sharing requirements in the App Store.…

Epic Games CEO promises to ‘fight’ Apple over ‘absurd’ changes

As deep-pocketed companies like Amazon, Google and Walmart invest in and experiment with drone delivery, a phenomenon reflective of this modern era has emerged. Drones, carrying snacks and other sundries,…

What happens if you shoot down a delivery drone?

A police officer pulled over a self-driving Waymo vehicle in Phoenix after it ran a red light and pulled into a lane of oncoming traffic, according to dispatch records. The…

Waymo robotaxi pulled over by Phoenix police after driving into the wrong lane

Welcome back to TechCrunch’s Week in Review — TechCrunch’s newsletter recapping the week’s biggest news. Want it in your inbox every Saturday? Sign up here. This week, Figma CEO Dylan…

Figma pauses its new AI feature after Apple controversy

We’ve created this guide to help parents navigate the controls offered by popular social media companies.

How to set up parental controls on Facebook, Snapchat, TikTok and more popular sites

Featured Article

You could learn a lot from a CIO with a $17B IT budget

Lori Beer’s work is a case study for every CIO out there, most of whom will never come close to JP Morgan Chase’s scale, but who can still learn from how it goes about its business.

1 day ago
You could learn a lot from a CIO with a $17B IT budget

For the first time, Chinese government workers will be able to purchase Tesla’s Model Y for official use. Specifically, officials in eastern China’s Jiangsu province included the Model Y in…

Tesla makes it onto Chinese government purchase list

Generative AI models don’t process text the same way humans do. Understanding their “token”-based internal environments may help explain some of their strange behaviors — and stubborn limitations. Most models,…

Tokens are a big reason today’s generative AI falls short

After multiple rejections, Apple has approved Fortnite maker Epic Games’ third-party app marketplace for launch in the EU. As now permitted by the EU’s Digital Markets Act (DMA), Epic announced…

Apple approves Epic Games’ marketplace app after initial rejections

There’s no need to worry that your secret ChatGPT conversations were obtained in a recently reported breach of OpenAI’s systems. The hack itself, while troubling, appears to have been superficial…

OpenAI breach is a reminder that AI companies are treasure troves for hackers

Welcome to Startups Weekly — TechCrunch’s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Most…

Space for newcomers, biotech going mainstream, and more

Elon Musk’s X is exploring more ways to integrate xAI’s Grok into the social networking app. According to a series of recent discoveries, X is developing new features like the…

X plans to more deeply integrate Grok’s AI, app researcher finds

We’re about four months away from TechCrunch Disrupt 2024, taking place October 28 to 30 in San Francisco! We could not bring you this world-class event without our world-class partners…

Meet Brex, Google Cloud, Aerospace and more at Disrupt 2024

In its latest step targeting a major marketplace, the European Commission sent Amazon another request for information (RFI) Friday in relation to its compliance under the bloc’s rulebook for digital…

Amazon faces more EU scrutiny over recommender algorithms and ads transparency

Quantum Rise, a Chicago-based startup that does AI-driven automation for companies like dunnhumby (a retail analytics platform for the grocery industry), has raised a $15 million seed round from Erie…

Quantum Rise grabs $15M seed for its AI-driven ‘Consulting 2.0’ startup

On July 4, YouTube released an updated eraser tool for creators so they can easily remove any copyrighted music from their videos without affecting any other audio such as dialog…

YouTube’s updated eraser tool removes copyrighted music without impacting other audio

Airtel, India’s second-largest telecom operator, on Friday denied any breach of its systems following reports of an alleged security lapse that has caused concern among its customers. The telecom group,…

India’s Airtel dismisses data breach reports amid customer concerns

According to a recent Dealroom report on the Spanish tech ecosystem, the combined enterprise value of Spanish startups surpassed €100 billion in 2023. In the latest confirmation of this upward trend, Madrid-based…

Spain’s exposure to climate change helps Madrid-based VC Seaya close €300M climate tech fund

Forestay, an emerging VC based out of Geneva, Switzerland, has been busy. This week it closed its second fund, Forestay Capital II, at a hard cap of $220 million. The…

Forestay, Europe’s newest $220M growth-stage VC fund, will focus on AI

Threads, Meta’s alternative to Twitter, just celebrated its first birthday. After launching on July 5 last year, the social network has reached 175 million monthly active users — that’s a…

A year later, what Threads could learn from other social networks

J2 Ventures, a firm led mostly by U.S. military veterans, announced on Thursday that it has raised a $150 million second fund. The Boston-based firm invests in startups whose products…

J2 Ventures, focused on military healthcare, grabs $150M for its second fund

HealthEquity said in an 8-K filing with the SEC that it detected “anomalous behavior by a personal use device belonging to a business partner.”

HealthEquity says data breach is an ‘isolated incident’

Roll20 said that on June 29 it had detected that a “bad actor” gained access to an account on the company’s administrative website for one hour.

Roll20, an online tabletop role-playing game platform, discloses data breach

Fisker has a willing buyer for its remaining inventory of all-electric Ocean SUVs, and has asked the Delaware Bankruptcy Court judge overseeing its Chapter 11 case to approve the sale.…

Fisker asks bankruptcy court to sell its EVs at average of $14,000 each

Teddy Solomon just moved to a new house in Palo Alto, so he turned to the Stanford community on Fizz to furnish his room. “Every time I show up to…

Fizz, the anonymous Gen Z social app, adds a marketplace for college students

With increasing competition for what is, essentially, still a small number of hard tech and deep tech deals, Sidney Scott realized it would be a challenge for smaller funds like…

Why deep tech VC Driving Forces is shutting down

A guide to turn off reactions on your iPhone and Mac so you don’t get surprised by effects during work video calls.

How to turn off those silly video call reactions on iPhone and Mac

Amazon has decided to discontinue its Astro for Business device, a security robot for small- and medium-sized businesses, just seven months after launch.  In an email sent to customers and…

Amazon retires its Astro for Business security robot after only 7 months

Hiya, folks, and welcome to TechCrunch’s regular AI newsletter. This week in AI, the U.S. Supreme Court struck down “Chevron deference,” a 40-year-old ruling on federal agencies’ power that required…

This Week in AI: With Chevron’s demise, AI regulation seems dead in the water