Startups

The Interchange: Stripe takes a swing at Plaid

Comment

Image Credits: Rubberball/Mike Kemp / Getty Images

Hi all, it was a roller coaster of a week in the world of fintech as I published two separate articles on startup layoffs and a nine-figure funding round in the span of a few hours. It was also a week filled with lots of activity on FinTwit, or “Financial Twitter,” as it’s more formally known — thanks to more than just a little back and forth involving Stripe and Plaid. So, grab your popcorn and sit down for a few as I attempt to break it down for you. Want this in your inbox every Sunday morning? Sign up here!

I joked earlier this week that when I started covering fintech, I expected it to be a fairly dry and low-key beat. Now I laugh at my naïveté.

Perhaps the biggest news this week in the fintech world was Stripe’s launch of its new Financial Connections product, which TC’s Ingrid Lunden covered here. The product launch in and of itself was newsworthy, yes. But what elevated it in the world of newsworthiness was that it sparked some controversy, as it is pretty much exactly what Plaid, a one-time partner of Stripe’s, does. And that’s that it gives Stripe’s customers a way to connect directly to their customer’s bank accounts, to access financial data to speed up or run certain kinds of transactions. Again, which is what Plaid does.

In a since-deleted tweet, Plaid CEO and co-founder Zach Perret replied to a tweet from Stripe PM Jay Shah, essentially questioning the “methods” in which Stripe may have gathered information on building the product. Shah responded to that tweet with one of his own in defense of his and his company’s actions.

Hours later, Perret acknowledged on Twitter that he had deleted his tweet, noting: “Deleted tweet. Misunderstanding or different styles perhaps. Presuming positive intent.”

Meanwhile, internally at Stripe, the executives addressed the brouhaha with an internal memo. Specifically, Patrick Collison said his “enthusiasm” over Stripe’s new product was “tempered” by Perret’s “accusations.” Apparently he was wounded that Plaid might be a tad bit upset that Stripe had revealed this competing product, even after the two companies had previously worked together on integrations.

Hmmm.

He ends his internal note with an admission that Stripe should “certainly be open to the possibility” that it could have handled things better. Great that he admitted this but also, it’s very hard to believe that these execs had no idea that the move would result in the tension that it did. Patrick even goes on to say that maybe Stripe should have given Plaid a heads up “so that they could privately express any concerns that they had.” He added that while Stripe was not necessarily obligated to do so, it probably could have avoided the public debate that ensued if it had just told Plaid sooner.

Meanwhile, Patrick’s brother and co-founder, John, tweeted that it was “gracious” of Perret to delete his original tweet. He added: “We understand that his perspective on the whole thing may still differ. Either way, we still do lots with Plaid. They’re a great company and we look forward to finding more ways to work together.”

I reached out to both companies to get their respective takes and both declined to be interviewed. True that we may never know what truly went down in this particular instance. But what I do know is that the controversy set off a whole other conversation, including claims that this was not the first time Stripe had been accused of less-than-scrupulous behavior. These included (unproven) allegations that the company had previously feigned interest in buying other companies or hiring people in an attempt to milk them for information. It also resurfaced talk of when Stripe reportedly pressured investor Sequoia to back off from an investment that smelled like competition.

I’m not here to make any judgment calls as this story might still be playing out, and we don’t know yet what’s true. That said, my humble opinion is that no matter how big or rich you are, or how small or not rich you are, it is not worth it to act unethically. I’d rather be not as rich and know I did right by the people I had dealings with than rich and have my integrity repeatedly questioned. But that’s just me.

If you want to hear the Equity team’s take on the subject, listen here.

In other news

On the topic of fintech drama, Bolt recently made headlines for a number of reasons that I outlined last week, including a lawsuit filed by a major customer and reports that it is seeing a slowdown in revenue and customer growth. Well, this past week, the company came out with an indirect response to the latter in the form of a blog post written by its CEO Maju Kuruvilla. You can read all about it here.

I wrote a story about how Truist, the sixth-largest bank in the U.S. with $488 billion in assets, acquired a 12-person startup called Long Game in an effort to attract more GenZ and millennial customers. Led by Lindsay Holden, the startup had raised more than $20 million in funding and had built a gamified finance mobile app that aims to help people “save, learn and engage” with their finances. The buy is further evidence that fintechs and banks can work together. Also proof that many financial institutions realize the value of acquiring technology rather than building it out themselves. In other words, incumbents in some cases need fintechs even as they compete with them.

Image Credits: Long Game CEO and co-founder Lindsay Holden

As mentioned above, there were also layoffs in the world of fintech as MainStreet – a startup that helps other startups uncover tax credits – let go of about 30% of its staff. We don’t really know why, or exactly how many people were impacted but it’s not great news for a company that was valued at $500 million in January of 2021 and especially not good news for the affected employees. The company did not return a request for comment about the layoffs but in a tweet, CEO Doug Ludlow acknowledged “an incredibly rough market.” He also hinted that this may be just the beginning, saying “there is a very strong chance that today’s incredibly rough market is only going to get worse, and potentially remain so for months, if not years.”

Speaking of layoffs, Robinhood recently laid off about 9% of its staff, and it’s clearly not done trying to boost its cash flow. Anita Ramaswamy wrote about how the trading platform rolled out a feature that will allow its users to lend out their stocks in hopes of earning passive, recurring income from borrowers. The company already makes money by lending out shares to customers who buy them “on margin,” and this new stock lending program is expected to bring in one-to-two times the revenue of the existing margin lending offering, its CFO Jason Warnick said on the company’s earnings call last week.

On a more positive note, Tage Kene-Okafor wrote about how Rali_cap, an early-stage venture capital firm focused on investing in fintech in emerging markets, launched a $30 million fund. Last month, the firm, formerly known as Rally Cap Ventures, reached its first close of $20 million (its initial target) before increasing the fund size, signaling a strong LP appetite.

The two-year-old VC fund invests in B2B and API-first fintechs across Africa, Latin America and South Asia at pre-seed and seed stages. It expects to achieve a second close by the end of June

Early-stage technology investment firm Picus launched a Venture Partner Network and tapped Gerry Giacomán Colyer, co-founder and CEO of Mexican corporate spend management startup Clara, as its first partner. Colyer, according to Picus, will “support founders in the Latin American tech ecosystem to accelerate their growth journeys and will serve as an expert in fintech-related topics to founders globally.”

Fintech-as-a-service startup Rapyd launched Virtual Accounts, a product aimed at giving businesses a way to expand globally while supporting local payments. In its words, “This new offering allows organizations anywhere in the world to securely and reliably accept local bank transfers across over 40 countries in more than 25 currencies, including the US, UK, EU, and APAC regions.”

Fundings

The BNPL crackdown hasn’t crushed Walnut and its latest $110M financing – the startup raised $10 million in equity and $100 million in debt financing, as told by Natasha Mascarenhas, who I am SO pleased to share, will be covering more fintech as it relates to inclusion and access!

Case in point, she also wrote this nicely done piece on Line’s $7 million equity and $25 million debt raise: Inclusive fintech is hard to do right, so Line has a different direction

Fundid injects first funding into providing capital, credit for small businesses – Christine Hall

Chilean fintech Xepelin wants LatAm businesses to get paid, as it raises a $111 million Series B – Christine Hall

Google-backed neobank Open becomes India’s 100th unicorn with new funding – Manish Singh

Concerto snags $21.2 million to bring co-branded credit cards to more brands – Kyle Wiggers

Zenda gets $9.4M to streamline school fee payment and management – Annie Njanja

Kevin raises $65 million as it charges ahead on account-to-account payments over point-of-sale terminals – Ingrid Lunden

Masa gets $3.5 million pre-seed to build its decentralized credit protocol – Tage Kene-Okafor

Canada’s Neo Financial closes on a $145 million Series C as it surpasses 1M customers and achieves unicorn status

Tactic wants to reinvent accounting software for the web3 age – Founders Fund and Ramp co-led the startup’s $2.6 million seed raise

Point closes on $115 million to give homeowners a way to cash out on equity in their homes – Andreessen Horowitz GP Alex Rampell co-founded the company, and is now an investor in it

Another company in that same space, HomePace recently raised $7 million for its own home equity product

Realto, operator of an automated, web-based marketplace for the secondary trading of illiquid real estate and alternative securities, raised $4.5 million in a round led by Firebrand Ventures.

Dallas-based Backflip raises $8 million seed for local real estate investment financing

Allocate, which says it is developing an approach to venture capital fund investing that provides a way for investors of any size to participate, raised $15.3 million in Series A funding. Christine Hall covered the company’s $5 million seed raise last July.

That was a lot of fundings considering we’re supposed to be experiencing a market correction! Maybe they closed a while back and are just now being announced. Either way, that’s it for this week. Thanks for reading, and if you’re a mom like me, I hope you have a wonderful Mother’s Day!

More TechCrunch

Featured Article

CIOs’ concerns over generative AI echo those of the early days of cloud computing

CIOs trying to govern generative AI have the same concerns they had about cloud computing 15 years ago, but they’ve learned some things along the way.

3 hours ago
CIOs’ concerns over generative AI echo those of the early days of cloud computing

It sounds like the latest dispute between Apple and Fortnite-maker Epic Games isn’t over. Epic has been fighting Apple for years over the company’s revenue-sharing requirements in the App Store.…

Epic Games CEO promises to ‘fight’ Apple over ‘absurd’ changes

As deep-pocketed companies like Amazon, Google and Walmart invest in and experiment with drone delivery, a phenomenon reflective of this modern era has emerged. Drones, carrying snacks and other sundries,…

What happens if you shoot down a delivery drone?

A police officer pulled over a self-driving Waymo vehicle in Phoenix after it ran a red light and pulled into a lane of oncoming traffic, according to dispatch records. The…

Waymo robotaxi pulled over by Phoenix police after driving into the wrong lane

Welcome back to TechCrunch’s Week in Review — TechCrunch’s newsletter recapping the week’s biggest news. Want it in your inbox every Saturday? Sign up here. This week, Figma CEO Dylan…

Figma pauses its new AI feature after Apple controversy

We’ve created this guide to help parents navigate the controls offered by popular social media companies.

How to set up parental controls on Facebook, Snapchat, TikTok and more popular sites

Featured Article

You could learn a lot from a CIO with a $17B IT budget

Lori Beer’s work is a case study for every CIO out there, most of whom will never come close to JP Morgan Chase’s scale, but who can still learn from how it goes about its business.

1 day ago
You could learn a lot from a CIO with a $17B IT budget

For the first time, Chinese government workers will be able to purchase Tesla’s Model Y for official use. Specifically, officials in eastern China’s Jiangsu province included the Model Y in…

Tesla makes it onto Chinese government purchase list

Generative AI models don’t process text the same way humans do. Understanding their “token”-based internal environments may help explain some of their strange behaviors — and stubborn limitations. Most models,…

Tokens are a big reason today’s generative AI falls short

After multiple rejections, Apple has approved Fortnite maker Epic Games’ third-party app marketplace for launch in the EU. As now permitted by the EU’s Digital Markets Act (DMA), Epic announced…

Apple approves Epic Games’ marketplace app after initial rejections

There’s no need to worry that your secret ChatGPT conversations were obtained in a recently reported breach of OpenAI’s systems. The hack itself, while troubling, appears to have been superficial…

OpenAI breach is a reminder that AI companies are treasure troves for hackers

Welcome to Startups Weekly — TechCrunch’s weekly recap of everything you can’t miss from the world of startups. Sign up here to get it in your inbox every Friday. Most…

Space for newcomers, biotech going mainstream, and more

Elon Musk’s X is exploring more ways to integrate xAI’s Grok into the social networking app. According to a series of recent discoveries, X is developing new features like the…

X plans to more deeply integrate Grok’s AI, app researcher finds

We’re about four months away from TechCrunch Disrupt 2024, taking place October 28 to 30 in San Francisco! We could not bring you this world-class event without our world-class partners…

Meet Brex, Google Cloud, Aerospace and more at Disrupt 2024

In its latest step targeting a major marketplace, the European Commission sent Amazon another request for information (RFI) Friday in relation to its compliance under the bloc’s rulebook for digital…

Amazon faces more EU scrutiny over recommender algorithms and ads transparency

Quantum Rise, a Chicago-based startup that does AI-driven automation for companies like dunnhumby (a retail analytics platform for the grocery industry), has raised a $15 million seed round from Erie…

Quantum Rise grabs $15M seed for its AI-driven ‘Consulting 2.0’ startup

On July 4, YouTube released an updated eraser tool for creators so they can easily remove any copyrighted music from their videos without affecting any other audio such as dialog…

YouTube’s updated eraser tool removes copyrighted music without impacting other audio

Airtel, India’s second-largest telecom operator, on Friday denied any breach of its systems following reports of an alleged security lapse that has caused concern among its customers. The telecom group,…

India’s Airtel dismisses data breach reports amid customer concerns

According to a recent Dealroom report on the Spanish tech ecosystem, the combined enterprise value of Spanish startups surpassed €100 billion in 2023. In the latest confirmation of this upward trend, Madrid-based…

Spain’s exposure to climate change helps Madrid-based VC Seaya close €300M climate tech fund

Forestay, an emerging VC based out of Geneva, Switzerland, has been busy. This week it closed its second fund, Forestay Capital II, at a hard cap of $220 million. The…

Forestay, Europe’s newest $220M growth-stage VC fund, will focus on AI

Threads, Meta’s alternative to Twitter, just celebrated its first birthday. After launching on July 5 last year, the social network has reached 175 million monthly active users — that’s a…

A year later, what Threads could learn from other social networks

J2 Ventures, a firm led mostly by U.S. military veterans, announced on Thursday that it has raised a $150 million second fund. The Boston-based firm invests in startups whose products…

J2 Ventures, focused on military healthcare, grabs $150M for its second fund

HealthEquity said in an 8-K filing with the SEC that it detected “anomalous behavior by a personal use device belonging to a business partner.”

HealthEquity says data breach is an ‘isolated incident’

Roll20 said that on June 29 it had detected that a “bad actor” gained access to an account on the company’s administrative website for one hour.

Roll20, an online tabletop role-playing game platform, discloses data breach

Fisker has a willing buyer for its remaining inventory of all-electric Ocean SUVs, and has asked the Delaware Bankruptcy Court judge overseeing its Chapter 11 case to approve the sale.…

Fisker asks bankruptcy court to sell its EVs at average of $14,000 each

Teddy Solomon just moved to a new house in Palo Alto, so he turned to the Stanford community on Fizz to furnish his room. “Every time I show up to…

Fizz, the anonymous Gen Z social app, adds a marketplace for college students

With increasing competition for what is, essentially, still a small number of hard tech and deep tech deals, Sidney Scott realized it would be a challenge for smaller funds like…

Why deep tech VC Driving Forces is shutting down

A guide to turn off reactions on your iPhone and Mac so you don’t get surprised by effects during work video calls.

How to turn off those silly video call reactions on iPhone and Mac

Amazon has decided to discontinue its Astro for Business device, a security robot for small- and medium-sized businesses, just seven months after launch.  In an email sent to customers and…

Amazon retires its Astro for Business security robot after only 7 months

Hiya, folks, and welcome to TechCrunch’s regular AI newsletter. This week in AI, the U.S. Supreme Court struck down “Chevron deference,” a 40-year-old ruling on federal agencies’ power that required…

This Week in AI: With Chevron’s demise, AI regulation seems dead in the water