Startups

What every startup founder should know about exits

Comment

Benjamin Joffe

Contributor
Benjamin Joffe is a partner at SOSV.

More posts from Benjamin Joffe

The dream of a startup founder can often be summarized by the following well-intentioned, and mostly delusional, quote: “We’ll raise a few rounds and in a few years we’ll IPO on Nasdaq.”

But a more likely scenario looks something like this:

You invest a few years of hard work to build something of value. One day you receive an acquisition offer out of the blue. You’re elated. And you’re not prepared. You drop everything to focus on this opportunity. Exclusive due diligence starts. Your company is a mess (IP, contracts, burn). Days become weeks; weeks become months. You’ve neglected business and fundraising. You’re running out of money. M&A is now your one and only option. The buyer says they found a bunch of cockroaches in the walls and drops the price. Now what?

Sound unlikely?

This is still a favorable situation: You had an offer! Think about how much time you invested in your various funding rounds. The hundreds of names and Google spreadsheet or Streak-powered quasi-CRM process.

Have you spent even a fraction of that on understanding exit paths? If you’d rather not live the situation described above, read along.

The E-word: A strange taboo

Investors live by exits, but many founders keep dreaming of unicornization and avoid the “E-word” until it’s too late. Yet, in 2016, 97 percent of exits were M&As. And most happened before Series B.

Exits matter because that’s when you, your team and your investors get paid. Oddly enough, and to use a chess metaphor, we hear a lot about the “opening game” (lean startup) and the “mid-game” (growth), but very little about this “end game.

As a result, founders miss opportunities or leave money on the table. This is a shame. Our fund has more than 700 companies in portfolio. We want the best possible exit for each of them. And fortune favors the prepared! Now, how to get 700 exits (and counting)?

To explore the topic, we organized a series of Master Classes tapping corporate buyers, bankers, investors, lawyers and startup CEOs with M&A or IPO experience in San Francisco. It was a group that included the founders of Guitar Hero —  bought by Activision; JUMP Bikes —  a SOSV portfolio company bought by Uber, Ubiquisys —  bought by Cisco and Withings —  bought by Nokia. Each one for hundreds of millions.

Their observations can be summarized below.

Maximize optionality

“Founders must be aware of what contributes to an exit. This means understanding partnerships and how they are formed in the business space the entrepreneur is working in,” said one Master Class participant.  

As founders, you build your product, your company and… optionality. You need to understand the options open to your company, and take steps to enable them.

The most likely one is an acquisition, but there are others like IPO (including small cap), RTO, SBO, LBO, Equity Crowdfunding and even ICO.

“Exit is not a goal ​per se, but as a CEO it is something you should think about as early in your cycle as possible, while being business-focused,” said the London-based investor Frederic Rombaut, of Seraphim Capital.

Indeed, most participants said that exits should always be on the chief executive’s agenda, no matter how early in the process. “Exits should be on the CEO agenda. Not front and center, but on the agenda. M&A is a by-product of a great business and targeted BD. IPOs are always an option once you’ve built significant cashflow forecasting.”

It’s important to ask questions like: How many “strategic engagements” with potential buyers have you had this month? Is your message and value clear in their eyes? Have you considered an acquisition track in parallel to a fundraise?

It doesn’t stop there:

  • Equity crowdfunding might help close some gaps at seed stage.
  • Early IPOs on smaller exchanges can be an option to raise over $10 million —  the robotics startup Balyo went public and raised €40 million on Euronext to get rid of a critical “right of first refusal” option held by one of its corporate investors.
  • Reverse mergers can work too: the medical exoskeleton company EKSO Bionics went public this way.

One thing is sure: The time to exit is not when you’re running out of money.

Companies are bought, not sold

Unicorn or not, the most likely exit is an acquisition.

As George Patterson, managing director at HSBC in New York said, “Good tech companies are bought, not sold. The question is thus: how to get bought?”

Patterson says it’s important to understand how mergers and acquisitions actually work; how to prepare a startup for an exit; and how to develop a “feel” for the market you’re exiting through and into.

How M&A works

Hearing from corp dev veterans from Cisco, Logitech, Dassault and IBM, a few key ideas emerged:

Motivations vary

It could be from least to most expensive, or as a mix, as listed by Mark Suster, managing partner at Upfront Ventures:

  1. Talent hire ($1 million/dev as a rule of thumb —  location matters)
  2. Product gap
  3. Revenue driver
  4. Strategic threat (avoid or delay disruption)
  5. Defensive move (can’t afford a competitor to own it)

How corporates find you

Corporates find deals via the development of partnerships, investment (CVC), their business units, corp dev research, media and investor connections.

Asked about the best approach, Todd Neville, manager of Corporate Business Development and Strategy at IBM (who gave the most detailed description of the corp dev process), said, “Do something cool to one of the IBM customers. If they rave about even a POC, we’re interested.”

In other words, business development is corporate development. 

Get the house in order

Buyers typically want to know three things:

  1. Is your IP really yours?
  2. Is your team capable?
  3. Will your customers stick around?

For IP, they will check your contracts (staff and contractors), and run some automated code analysis for proprietary code and open source use. They will evaluate potential IP infringement. No point buying you if you end up costing more in lawsuits!

For your team skills: Sitting down with your engineers will tell them plenty enough without understanding the details of this or that algorithm. The last thing a corporate wants is to be accused of stealing!

Lawyers engaged early can help. The later the clean-up, the more costly and painful.

Develop a feel for your “market”

Develop relationships and create champions within corporates. It will help promote your deal when the time comes, and will let you keep your finger on the pulse of corporate strategy to time your moves.

Do you read the earning calls of Cisco or IBM (or others relevant to you)? This is where strategies are presented. Are your keywords coming up there or in their press releases?

Chris Gilbert, former CEO of Ubiquisys (sold to Cisco for more than $300 million) was very deliberate in planning his exit.

Selling starts on day one and is a leadership-only function —  work out who will be your buyer. Only the CEO can do this. Constantly articulate why a company should buy you,” Gilbert said. Bring clear messages into the acquiring company so it can be presented upwards: give them the presentation you would like them to show their boss! When the time is right, force decisions through competition. If you know they have to buy you, your starting position is strong.”

The dark art of price discovery

There are dozens of formulas (from DCF to comparables) to evaluate a deal —  which also means none is “correct.” What matters is: How much would you sell for, and how much is the buyer ready to pay?

Gilbert, at Ubiquisys, described how close interactions with his banker helped drive the price up among the bidders assembled.

Just like buyers, we meet bankers and lawyers too rarely at startup events, but there is much to learn with them. They make deals happen, avoid value erosion and optimize price. They often also make introductions before you engage them, to build goodwill and earn your business.

And if you worry about fees, the right banker handsomely pays for itself by finding more bidders and playing “bad cop” for you, avoiding direct confrontation with your future employer. Do you want a slice of the watermelon or the whole grape?

Final twist: Exits are not exits

When asked about what happens after an M&A or IPO, buyers said they generally hoped the founders would stay with them for many years. Often using re-vesting, earn-outs or shares of the acquiring company to incentivize them. Neville, from IBM, mentioned a security company they acquired whose founder is now the head of one of the largest IBM divisions.

In the case of IPOs, supposedly the ultimate “exit,” any block of shares sold by founders would face extreme scrutiny and might cause a price drop.

So who’s exiting during those deals? Investors (and not always).

Eventually, if the average age of a startup at exit is 8-10 years, the active duty period of founders (if not replaced in the meantime) extends even more. Better love the problem you’re solving, and your customers!

Thanks to speakers, participants and supporters of this Master Class series:

London: Frederic Rombaut (Seraphim Capital), Joe Tabberer (FirstBank), Chris Gilbert (Ubiquisys), Jonathan Keeling (Crowdcube), Fred Destin, Tony Fish (AMF Ventures, James Clark (London Stock Exchange), Denise Law (SGCIB).

Paris: Frederic Rombaut (Seraphim Capital), Manuel Gruson (Dassault Systemes), Pierre-Henri Chappaz (Rothschild Global Advisory), Christine Lambert-Goue (All Invest), Olivier Younes (EXPEN), Eric Carreel (Withings), Fabien Bardinet (Balyo), Xavier Lazarus (Elaia Partners), Pierre-Eric Leibovici(Daphni). Jean de La Rochebrochard (Kima Ventures), Jeremy Sartre (SmartAngels), Gwen Regina Tan (Entrepreneur First).

San Francisco: Natasha Ligai (Logitech), Matt Cutler (Cisco),Will Hawthorne, (CODE Advisors), Ryan Rzepecki (JUMP Bikes), Charles Huang (Guitar Hero), Jeff Thomas (Nasdaq), Shahin Farshchi (Lux Capital), Ammar Hanafi (Moment Ventures), Adam J. Epstein (Third Creek Advisors), Nathan Harding (EKSO Bionics), Kate Whitcomb, Anthony Marino and Ethan Haigh (SOSV).

New York: Todd Neville (IBM), George Patterson (HSBC), Ryan Rzepecki (JUMP Bikes), Aaron Kellner (SeedInvest), Jeremy Levine (Bessemer Venture Partners), Taylor Greene (Collaborative Fund), Adam Rothenberg (BoxGroup), Eli Curi (Fenwick & West), Ian Engstrand and Salil Gandhi (Goodwin), Warren Spar(Sparring Partners Capital), Duncan Turner, Vivian Law and Sheng Ge (SOSV).

More TechCrunch

If you’ve ever bought a sofa online, have you thought about the homes you can see in the background of the product shots? When it’s time to release a new…

Presti is using GenAI to replace costly furniture industry photo shoots

Google has joined investors backing Moving Tech, the parent firm of open-source ride-sharing app Namma Yatri in India that is eroding market share from Uber and Ola with its no-commission…

Google backs Indian open-source Uber rival

These messaging features, announced at WWDC 2024, will have a significant impact on how people communicate every day.

At last, Apple’s Messages app will support RCS and scheduling texts

iOS 18 will be available in the fall as a free software update.

Here are all the devices compatible with iOS 18

The tests indicate there are loopholes in TikTok’s ability to apply its parental controls and policies effectively in a situation where the teen user originally lied about their age, as…

TikTok glitch allows Shop to appear to users under 18, despite adults-only policy

Lhoopa has raised $80 million to address the lack of affordable housing in Southeast Asian markets, starting with the Philippines.

Lhoopa raises $80M to spur more affordable housing in the Philippines

Former President Donald Trump picked Ohio Senator J.D. Vance as his running mate on Monday, as he runs to reclaim the office he lost to President Joe Biden in 2020.…

Trump’s VP candidate JD Vance has long ties to Silicon Valley, and was a VC himself

Hello and welcome back to TechCrunch Space. Is it just me, or is the news cycle only accelerating this summer?!

TechCrunch Space: Space cowboys

Apple Intelligence features are not available in the developer beta, which is out now.

Without Apple Intelligence, iOS 18 beta feels like a TV show that’s waiting for the finale

Apple released the public betas for its next generation of software on the iPhone, Mac, iPad and Apple Watch on Monday. You can now test out iOS 18 and many…

Apple’s public betas for iOS 18 are here to test out

One major dissenter threatens to upend Fisker’s apparent best chance at offloading its unsold EVs, a deal that would keep the startup’s bankruptcy proceeding alive and pave the way for…

Fisker has one major objector to its Ocean SUV fire sale

Payments giant Stripe has delayed going public for so long that its major investor Sequoia Capital is getting creative to offer returns to its limited partners. The venture firm emailed…

Major Stripe investor Sequoia confirms $70B valuation, offers its investors a payday

Alphabet, Google’s parent company, is in advanced talks to acquire Wiz for $23 billion, a person close to the company told TechCrunch. The deal discussions were previously reported by The…

Google’s Kurian approached Wiz, $23B deal could take a week to land, source says

Name That Bird determines individual members of a species by identifying distinguishing characteristics that most humans would be hard-pressed to spot.

Bird Buddy’s new AI feature lets people name and identify individual birds

YouTube Music is introducing two new ways to boost song discovery on its platform. YouTube announced on Monday that it’s experimenting with an AI-generated conversational radio feature, and rolling out…

YouTube Music is testing an AI-generated radio feature and adding a song recognition tool

Tesla had internally planned to build the dedicated robotaxi and the $25,000 car, often referred to as the Model 2, on the same platform.

Elon Musk confirms Tesla ‘robotaxi’ event delayed due to design change

What this means for the space industry is that theory has become reality: The possibility of designing a habitation within a lunar tunnel is a reasonable proposition.

Moon cave! Discovery could redirect lunar colony and startup plays

Get ready for a prime week of savings at TechCrunch Disrupt 2024 with the launch of Disrupt Deal Days! From now to July 19 at 11:59 p.m. PT, we’re going…

Disrupt Deal Days are here: Prime savings for TechCrunch Disrupt 2024!

Deezer is the latest music streaming app to introduce an AI playlist feature. The company announced on Monday that a select number of paid users will be able to create…

Deezer chases Spotify and Amazon Music with its own AI playlist generator

Real-time payments are becoming commonplace for individuals and businesses, but not yet for cross-border transactions. That’s what Caliza is hoping to change, starting with Latin America. Founded in 2021 by…

Caliza lands $8.5 million to bring real-time money transfers to Latin America using USDC

Adaptive is a platform that provides tools designed to simplify payments and accounting for general construction contractors.

Adaptive builds automation tools to speed up construction payments

When VanMoof declared bankruptcy last year, it left around 5,000 customers who had preordered e-bikes in the lurch. Now VanMoof is up and running under new management, and the company’s…

How VanMoof’s new owners plan to win over its old customers

Mitti Labs aims to transform rice farming in India and other South Asian markets by reducing methane emissions by 50% and water consumption by 30%.

Mitti Labs aims to make rice farming less harmful to the climate, starting in India

This is a guide on how to check whether someone compromised your online accounts.

How to tell if your online accounts have been hacked

There is a general consensus today that generative AI is going to transform business in a profound way, and companies and individuals who don’t get on board will be quickly…

The AI financial results paradox

Google’s parent company Alphabet might be on the verge of making its biggest acquisition ever. The Wall Street Journal reports that Alphabet is in advanced talks to acquire Wiz for…

Google reportedly in talks to acquire cloud security company Wiz for $23B

Featured Article

Hank Green reckons with the power — and the powerlessness — of the creator

Hank Green has had a while to think about how social media has changed us. He started making YouTube videos in 2007 with his brother, novelist John Green, at a time when the first iPhone was in development, Myspace was still relevant and Instagram didn’t exist. Seventeen years later, posting…

Hank Green reckons with the power — and the powerlessness — of the creator

Here is a timeline of Synapse’s troubles and the ongoing impact it is having on banking consumers. 

Synapse’s collapse has frozen nearly $160M from fintech users — here’s how it happened

Featured Article

Helixx wants to bring fast-food economics and Netflix pricing to EVs

When Helixx co-founder and CEO Steve Pegg looks at Daisy — the startup’s 3D-printed prototype delivery van — he sees a second chance. And he’s pulling inspiration from McDonald’s to get there.  The prototype, which made its global debut this week at the Goodwood Festival of Speed, is an interesting proof…

Helixx wants to bring fast-food economics and Netflix pricing to EVs

Featured Article

India clings to cheap feature phones as brands struggle to tap new smartphone buyers

India is struggling to get new smartphone buyers, as millions of Indians don’t go for an upgrade and continue to be on feature phones.

India clings to cheap feature phones as brands struggle to tap new smartphone buyers