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Information About Astro Secure

Important: Beginning on September 25, 2024 Amazon Astro for Business will no longer function. In the coming weeks, Amazon will fully refund any Amazon Astro for Business device purchase to the original payment method used. If the original payment method expired or isn’t on file, we’ll issue a credit to your Amazon account. Amazon Astro for Business devices and Astro Secure subscriptions are no longer available for purchase. To recycle your device, go to: https://amazonrecycling-us.re-teck.com/recycling/home.

If you're an Astro Secure subscriber, you’ll no longer be charged any subscription fees beginning July 3, 2024 and will receive a refund for any unused, pre-paid subscription fees to the payment method associated with your Ring account. If you have a Day 1 Edition Amazon Astro household robot, your device isn't impacted and is still supported.

Existing Astro Secure subscribers will be able to do the following until September 25, 2024:

  • Create and schedule custom autonomous patrols
  • Get Smart Alerts for sound of glass breaking, smoke or CO alarms
  • Have Astro investigate Ring Alarm events and navigate to tripped Ring Alarm sensors
Features
Included with Astro for Business
Astro Secure +
Ring Protect Pro
Astro Secure +
Ring Protect Pro +
Virtual Security Guard
3
Maps up to 5,000 square feet
✓
✓
✓
Live View and Two-Way Talk from the Astro app
✓
✓
✓
HD periscope camera with night vision
✓
✓
✓
With Alexa built-in to control Alexa connected devices
✓
✓
✓
Get Smart Alerts for unrecognized person
1
✓
✓
✓
Access Ring video history for up to 180 days
2
✓
✓
Create and schedule custom autonomous patrols
✓
✓
Get Smart Alerts for sound of glass breaking, smoke or CO alarms
✓
✓
Investigates Ring Alarm events and navigates to tripped Ring Alarm sensors
3
✓
✓
When Ring Alarm is armed, Virtual Guards can monitor your business, help deter unwanted activity, and request dispatch of emergency services
4
✓
Virtual Guards can remotely operate Astro to get a closer look if Astro detects an unrecognized person
1
, the sound of smoke/CO alarm, or glass breaking
4
✓

1 Visual ID and Visual ID features, including the ability to detect unrecognized people, are currently not available in the states of Illinois and Texas, and the cities of Baltimore, Maryland and Portland, Oregon. Detecting unrecognized person is a Visual ID feature. See privacy FAQs for more details.
2 Included in Ring Protect Pro with Astro for Business. Ring Protect Pro is required for the Astro Secure.
3 Requires Ring Alarm, sold separately.
4 Virtual Security Guard is an add-on service that requires the following (each sold separately): subscription fee per enrolled location plus a compatible Ring Protect plan, Ring Alarm system, enrollment in Ring Alarm professional monitoring, and an eligible device. Rapid Response is the seller and provides the service and agents monitoring person detected motion events. Learn more.
Last updated 1 week ago
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