Amazon GameLift launches a new Player Session Lookup dashboard on the console

We’re excited to announce that Amazon GameLift customers utilizing Player Sessions to track player activity, will be able to look up player sessions, in the Amazon GameLift console for past or present game sessions using either a Player ID or Player Session ID or the Game Session ID across all fleets in a region. A player session represents a player for a game session. It might be a reservation for a player who hasn’t connected yet, a connected player, or a dropped player. Player session information includes a player ID, connection information, and other properties. Player Sessions are automatically created when customers use Amazon GameLift FlexMatch for matchmaking.

A common request from Amazon GameLift customers has been to be able to look up players across game sessions, within the console, to debug player reported issues and improve game play experience. When a player reports issues with either matchmaking or in-game experience, like frame drops, lags etc., they report such issues from their devices (game clients) back to the game backend. In such cases, customers need a way to find the game sessions where the player was placed in order to view the session logs that can help them debug the issue. Without the console support, customers had to use the API or CLI for DescribePlayerSessions in order to retrieve the session attributes for one or more player sessions. With this launch, we are extending the API functionality to the console to make it easy for game designers and producers to find player session details, like game session ID for a player, and use it to access and debug session logs to validate reports of cheating.

Support for player session lookup in the Amazon GameLift console is available in all Amazon GameLift supported AWS Regions and fleet locations, except China — this includes: US East (Ohio and N. Virginia), US West (N. California and Oregon), Africa (Cape Town), Asia Pacific (Hong Kong, Mumbai, Seoul, Singapore, Sydney, Osaka, and Tokyo), Canada (Central), Europe (Frankfurt, Ireland, London, Milan, Paris, and Stockholm), Middle East (Bahrain) and South America (São Paulo)

To get started, check out the Release Notes

Thanks,

Sachin Gupta | Sr. PM-T, Amazon GameLift