Visible mobile

Visible Services, LLC

4.5

41.1K reviews

500K+

Downloads

Everyone

About this app

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in Autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/

See what we’re up to:
www.instagram.com/visiblemobile
www.tiktok.com/visible
https://www.twitter.com/visible
https://www.facebook.com/visiblemobile/
https://www.youtube.com/@visible
Learn more at Visible.com

What are you waiting for? Make the switch to Visible today! Visit www.visible.com

California residents can learn more about their rights in our California Privacy Notice at https://www.visible.com/legal/privacy/#cpp

Updated on

Jul 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App activity

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.5

40.5K reviews

Billy Duff

July 9, 2024

You will always get what you pay for in the end one way or another. It was a fine budget carrier at first, I knew I wouldn't get the fastest speeds and that was okay. But after a couple of months they started throttling me so severely that I can't get service in many places I used to have it with my previous carrier, and even with visible during the trial. Throttling is understandable. Limiting coverage so badly my phone is unusable and unreliable randomly makes this plan worthless.

24 people found this review helpful

Visible Services, LLC

July 9, 2024

Hi there! We apologize for having this kind of experience and for not meeting your expectations. We are sorry to hear that you’re facing issues with data speeds. Please reach out to our Care team via web/app chat, or via social media to resolve your issue. We'll look into this right away and do our best to provide you with the fastest resolution.

Scotty Braunworth

June 2, 2024

very well priced. uses VZW service. But signal goes out often and I drop a ton of calls. So happy but not so happy. Love the price. the service is a little janky. I do pick up 5G on and off back and forth to LTE at my house. sometimes the 5G pops up. Update almost 2yrs later: Visible has gotten much better in my opinion. They have the 2 main choices. $25 and $40. Most would be perfectly fine with the $25 especially since it's unlimited. $40 has some Xtra doodah's most wouldn't even care about.

50 people found this review helpful

R B

July 12, 2024

Sluggish, slow loading. It matches it network service quality! Coming from the parent company Verizon (which service is excellent) , everything about Visible is plain horrible and sub standard. Have to chat with an agent and all they try is reprovisioning my account to fix issues. No one has a clue. Doesn't make sense at all.

5 people found this review helpful

Visible Services, LLC

July 17, 2024

Hi, this is definitely not the experience we want our members to have at Visible, and we’re so sorry this has been an issue for you. Please reach out to our Care team via web/app chat, or via social media to resolve your issue.