If you have taken a closer look at any of our earlier social casino reviews, you do realize that in the US, the only online casinos that are legal are those that don’t require any payment to join up. They should focus more on experience rather than forcing people to wager real money. What does this have to do with bonuses? Well, since rewards are the only way to make a social casino a magnet for players, they provide bonus perks. It helps with player onboarding, which is good for the casino itself.
Players also get a good end to this deal. You get access to lucrative perks by simply registering for the first time or simply logging in on a daily basis. However, as we went into PCH Games looking for bonuses, we didn’t find standard bonuses; while the site says that you will be given a healthy amount of virtual coins, tournaments, puzzles, quizzes, and other offerings is where you will find a chunk of your perks that you can deem as bonuses.
Unlike other social casinos, we did not find a promotions section where we could find the PCH Games bonuses neatly arranged. We did, however, find a slew of tournaments where free entries can reward you with “millionaire-making sweepstakes” (their words, not ours).
Interesting tournament options
While we were writing our PCH Games review, we found that the latest tournament happening was Mahjong Minute, offering 10x tokens to players for each play. A look at the top scorer window told us that if you win, the world will know about it.
As the information provided was low, our desire to find more insight took us to the customer care page, But getting answers was difficult since there was no live support that could give us an instant response.
Overall, while the number of tournaments is many as PCH Games keeps on recycling to bring new offers, the nature of bonuses is ambiguous. Other platforms have reported that there are bonus codes that let players inside specific tournaments, but none of them have been added to the platform itself.
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PCH Games focuses a lot on simplicity and speed
It is critical for a social casino to make the games accessible to all. Many do it while offering a graphic-heavy approach, others take a textual route, and there are those that combine everything. PCH games don’t follow any of them. It has taken a standard approach to usability. The site’s design looks simple, which lets you access the “Token Games” it offers. As you go down the page, the limited selection of games that you will get makes the site’s design seem optimal.
Checking out the personal account details once you sign up is also simple, as the design of your personal dashboard is also standard. Lying at the top-right of the screen, your personal account lays out all the information you need in a simple format that you will appreciate. Once you wager on the game and continue to play, your token wins will be accessible through your dashboard. Depositing and withdrawing are also simple, which is likely because the site’s simple design when it comes to UI permeates through all of its elements.
When it comes to aesthetics, the same “standard” sound will go in your head – but that’s not necessarily a positive thing. The platform’s design is old, harking back to one of the earliest social casinos where most of the offerings are clubbed together in one section. This has left much of the home page under-utilized, making the site looking not as good as it could have been.
The same simplicity also permeates through its color scheme. White background, black text, and gray buttons – don’t necessarily give this platform aesthetic appeal. All is not bad, however, as this simplicity is utilized to make the site load faster. We did not come across any bottleneck to speed; the site and the games loaded quickly.
Overall, while you can like PCG Games for its available games, you might not feel the same when it comes to its aesthetics. The usability factor of this platform, although high, is standard, which removes a certain amount of excitement as you navigate the website. Another thing to note is that the platform’s sub-optimal design doesn’t present all the information in a good light. While you can select the different games, you will find issues finding things like payment details, license details, and other critical information.
Fast payments through multiple methods
PCH Games is a social casino, which means paying is not required to play. Most of the games and the tournaments are available to you via the “free tokens” you get when you start playing under the “Token Games” section. However, if you wish to add more color to your gaming experience, you can buy more tokens, and that’s where we checked out the payment section of the platform for our PCH Games review. PCH has made it really easy for you to check out your order status and buy the tokens. Your personal account gives you enough info to get started, and paying online does not encumber you with extra charges.
Furthermore, as we dove into the info section of this platform’s payment and withdrawals, we found that there are multiple ways to pay, including a check, credit card, debit card, PayPal, Venmo, ApplePay, and GooglePay. While you can earn tokens by playing for free, getting a bunch of tokens early will allow you to enter sweepstakes events ahead of time. Overall, we found that the payment method on the platform has been simplified. But finding information about it is where we encountered some issues. Since there was no payment-specific page available that could have helped us look at the rules, we had to do a Google search to find them.
PCH Games - Customer support via email and phone
The lack of certain details on this platform makes it almost important to have easier access to customer service – which is not the case. PCH Games offers only two ways to reach out to the customer team – one is via email. While the response times are quick – we got our answers within a couple of hours – the absence of a live chat option had us worried. Thankfully, calling is another option. Although we are not sure how many will opt for this because standard rates are applied.
That said, users report that reaching out to the support team via the phone is easy. If you happen to be a VIP player on PCH Games, you will get hold of a customer representative even faster. Overall, while the way to reach the customer support team is standard, you will still get your answers quickly. We recommend that you check out the email option. It is free, and unlike calling, it won’t burden you with calling charges.
PCH Games - A secure casino with a TRUSTe Seal of Approval
PCG Games are run by Publisher Clearing House, and since all the games under this section are part of social casinos, they don’t require any license. However, the website does say that it follows the standard Sweepstakes rules.
In terms of security, the platform has put several safeguards to protect users’ privacy. In addition to standard SSL encryption to protect users’ assets, you will also find that PCH Games is also strict about preventing minors from entering the site. Due to its focus on privacy, PCH Games has been awarded a TRUSTe Certified Seal, which showcases its inclination to protect a user’s assets.
PCH Games Rewards and VIP Program
You won’t find a lack of rewarding programs on PCH Games. Supermania, Cash Prizes, Search and Win, Surveys, and one of the biggest programs – “Win $10,000 for a week for a lifetime”, are something that will likely get you excited to join the platform and try the games out. PCH Games’ sweeps collection is large and varied. Offerings like the Great Outdoors, the Great American Dream, and I’d Rather be Fishing have enormous rewards, which add to the appeal of this social casino.
These games require entry tickets, and if you want more tickets, you can join the VIP program. There isn’t a special subscription for it, though; you have to work for it. There is a set of tasks that you must complete within 15 days – 30 days at most – which will push you inside a VIP program. There is also VIP elite, where the size of rewards is bigger, and the collection of games is more versatile.
Conclusion - PCH Games is a versatile casino with a simple layout
PCH Games is a good social casino site. The games it provides, although standard, will scratch your gaming itch. The PCH Games bonus offers available are also good, complemented by tournaments with large rewards.
The issue, however, is the sub-optimal layout. While navigating through the games is easy, getting access to critical details is not. Also, the design is not very appealing. Despite these shortfalls, there is a lot to love about PCH Games, and we felt the benefits definitely outweigh the occasional aesthetic slip.
At PCH Games, you will find that there are only a handful of table games and arcade games. However, these games are highlighted differently each day and pack different types of offers.
Games include Mahjong Minute, Word Finder, Solitaire, Try Peaks, and more. This selection of games on PCH Games is offbeat, but that’s what makes it special.
PCH Games offer token games that are fuelled by tokens for you to wager. You get tokens for signing up and also as daily rewards. Tokens are your key to enter daily events, even sweeps, and earn real-life rewards.
PCH Games features games that play on nostalgia and arcade. With offerings like Word Finder and Mahjong, you need to bring your skills to play to win, which makes the gaming experience even more worthwhile.
You will get a set number of tokens to enter, and depending on the event, you can increase these tokens exponentially and then use them to enter sweeps to get large rewards.