Bonus time: Claim the High 5 Casino welcome offer
Sweepstakes casinos are usually very generous when it comes to bonus offers. As they are not giving players real money, they often give players an array of Coins just for signing up. In addition, you can usually find a wide selection of promos for existing players, social media contests and even deposit bonuses.
When you first sign up at High 5 Casino, you can claim 25 Game Coins, five High 5 Sweeps Coins and 600 Diamonds. That’s right, there are three separate virtual currencies at High 5. We will explain more about that later on in our guide.
After you’ve claimed your welcome offer, you can get a regular supply of free Coins just by signing into your account every four hours. You don’t even need to play any games, just access your account, spin the wheel that pops up and the page and your reward will be revealed. You can also take part in slot tournaments and a variety of other promotions, all of which can help land you free Coins to use in the casino.
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The High 5 Casino website: An excellent experience for both desktop and mobile players
There’s nothing particularly big or clever about the High 5 Casino website, but it does a great job of facilitating your gameplay. The vibrant, bright colors are a great help in this regard. Everything stands out on the homepage, making it very easy to find the option you are looking for.
These options include direct links to the game library, your account details and the latest promotions. And when you get to the page you require it is also easy to find what you want. The game pages are subdivided into different areas (table games, online slots, etc), and you can also use the free text search box to find specific games. As is the case at all the best social casino sites, loading times are extremely fast and you are highly unlikely to encounter any system errors when playing at High 5.
If you prefer to play via your phone or tablet, High 5 has a mobile app that is available on both Apple and Android devices. The app is free to download, plus it offers all the same games and options as the desktop site. As with the desktop site, we found the app to be user friendly and intuitive, whilst the loading speeds were also excellent.
Purchasing Game Coins at High 5 Casino
In theory, you can play at High 5 Casino without ever needing to make a real money payment. The promotions outlined earlier in our High 5 Casino review can give you a good supply of Coins. However, if you wish you do have the option of purchasing a Games Coin package from the website.
Purchasing a Games Coin package can be done via PayPal or debit/credit card. Although you may find that other methods (for example, Skrill) are available in some states. It is important to note that Game Coins are the only currency that can be purchased and these Coins have no financial value at all. It is also worth checking our guides before making any Gold Coin purchases, as we often have exclusive High 5 casino bonus codes you can use in order to claim additional Coins.
Redeeming High 5 Coins
Whilst many social casinos (for instance, see our Bigfish casino review) allow you to exchange one of your currencies for real cash, High 5 operates slightly differently. Instead of real money, you can redeem your High 5 Coins for prizes such as gift cards and vouchers. This means that you never need to make a real money withdrawal from your High 5 Casino account.
High 5 Casino customer support: FAQs but no live chat
Should you need support when playing at High 5 Casino, your best option is to click the Help button from the website homepage. This takes you to the site’s FAQ page. Here you can find answers to common queries by simply typing your issue into the text box. If we are being honest, this isn’t the most impressive FAQ section we’ve encountered. The articles are short, generic, and somewhat lacking in volume. Overall, these FAQs are inferior to the ones at many other sweepstakes casinos. You can read our Slotomania review to discover an example of a great FAQ section.
If you need to directly contact High 5 Casino, your best option is to email them at support@high5casino.com. At the time of writing, High 5 does not provide any telephone support and the site does not have a live chat function. The only other option available to you is to send a direct message to the operator via their Facebook or Twitter channel. Both of these options should see you receive a reply within a few hours.
This is by no means the strongest area for High 5 Casino. It is possible to get customer support, but compared to most operators, this is a fairly weak provision. Hopefully, High 5 will improve its offering in the future and bring itself in line with other sweepstakes casinos.
Gamble safely: Security at High 5 Casino
Here’s some great news for anyone looking to join High 5 Casino. The operator is currently available in 48 US states. In fact, the only two states in which you cannot join High 5 are Washington State and Idaho. This is because the legal requirements for sweepstakes casinos are a lot less strict than those for real money casinos.
Of course, you still need to have the assurance that High 5 is a trustworthy and reliable operator. Therefore we are happy to report that High 5 has licences from a number of reputable gambling authorities and uses random number generators (RNG) to determine the outcome of games. This means you can use High 5 Casino safe in the knowledge that your personal data is safe and your wagers will produce fair results.
High 5 also provides a number of safer gambling tools to help you control your gambling activity. Players can set limits on the amount of time they spend using the site, as well as the amount they can spend on Gold Coin purchases. You can set these parameters by sending an email to timeout@high5casino.com.
Introducing the High 5 Casino loyalty schemes
Loyalty is rewarded at High 5 Casino in the form of their VIP program – Club High 5. This works similarly to VIP schemes at many real money casinos, and rewards players based on their level of site activity. The program has seven tiers and if you manage to reach the upper levels you can receive rewards such as exclusive bonuses, previews of new games and even a dedicated VIP account manager.
Another way in which loyalty is rewarded at High 5 is via their Diamonds feature. This feature sees you receive points for taking part in competitions and completing various tasks. When you have accumulated enough Diamonds you can get boosts for your gameplay plus other bonuses. While Diamonds cannot be exchanged for real money prizes, this feature does add another level of fun to your gameplay and can give you some excellent boosts.
High 5 Casino verdict: Something a little bit different
High 5 Casino has pulled out all the stops to make its site stand out from other operators. Clearly, the exciting loyalty schemes are a prime example of that. Whilst many sweepstakes casinos do not even have a loyalty program, High 5 provides two. Better yet, they are entirely separate programs and can both add a lot of value to your account.
We were also impressed by the fact you can claim a bonus every four hours. Most sweepstakes casinos give you a daily log in bonus, but to find a casino giving you up to six bonuses per day is virtually unprecedented. High 5’s poor customer support is probably the biggest negative for the operator. Getting in touch with them is quite a tricky task, whilst their FAQs are less than impressive. Hopefully, High 5 will up their game in this department.
In conclusion, this is an exciting brand that gives you something a little bit different from other sweepstakes casinos. We can highly recommend joining High 5 and discovering everything they have to offer. Good luck!
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There are over 150 free to play casino games at High 5. This is a truly outstanding number of games and immediately places High 5 above many other sweepstakes casinos.
As you might expect, online slots form the backbone of the game collection. Some of the biggest game developers in the world provide games at High 5. Developers such as NetEnt and Pragmatic Play will be familiar to all online casino fans, and you know you are in for a high-quality gaming experience when you see these names. There is also a strong array of jackpot slots, giving you the chance to land huge Gold Coin prizes with every spin.
There is also a great selection of table games at High 5. So whilst the operator does not have a live dealer section, there are still plenty of video roulette, blackjack and baccarat games to enjoy.
The two virtual currencies at High 5 are known as Game Coins (GC) and High 5 Coins (SC). In addition, there are also Diamonds to collect. Here’s how they all work.
Game Coins: These are High 5’s version of the Gold Coins you find at most other sweepstakes casino sites. Game Coins are for social play and have no financial value. Whilst you can purchase Game Coins with real money, the easiest way to get hold of GC is to take part in High 5 promotions. You can get free GC every four hours for logging in to your account, plus there are regular tournaments and bonus offers you can take part in.
High 5 Coins: These work in the same way as Sweepstakes Coins. Game Coins do have a financial value, but they cannot be purchased. The only ways to gain High 5 Coins are via promotions or receiving them as add-ons to GC packages. You can redeem your High 5 Coins for a variety of prizes.
Diamonds: These can be collected by competing in slot tournaments and playing regularly at High 5. You can also receive Diamonds as part of your log in bonus. Although you cannot exchange your Diamonds for real money prizes, they do entitle you to game boosts and other special offers that can enhance your gameplay.
At first glance, you may think that having three separate ‘currencies’ is slightly confusing. But once you start playing at High 5 Casino you will realize this is not the case. The two main currencies work in the same way as Gold Coins and Sweepstakes Coins at other social casinos, whilst the Diamond can be treated in the same way as loyalty points.
If you love great casino games, you are going to have an incredible time at High 5 Casino. Many of the most popular online slot titles are available, plus you will find games by the biggest developers on the market. There is also an excellent variety of game types. Whether you like Megaways games, jackpot slots or some of the more query online slots, High 5 Casino will have the games for you.