AppleCare+ With Theft and Loss Coverage for iPhone Now Available in Three Additional Countries

[MacRumors]

AppleCare+ with theft and loss coverage is available in three additional countries starting today, including France, Italy, and Spain.

In addition to accidental damage coverage, the upgraded AppleCare+ plan includes coverage for up to two incidents of iPhone theft or loss every 12 months, with each incident subject to a €129 service fee. The plan itself costs up to €229 upfront for a two-year term or up to €11.49 per month depending on the iPhone model.

For example, if a customer's iPhone 13 Pro Max was lost or stolen and they had AppleCare+ with theft and loss coverage, they could file a claim for a replacement iPhone for a €129 fee instead of having to purchase a new iPhone outright for over €1,200. In France, Italy, and Spain, theft and loss claims are handled by insurance company AIG.

AppleCare+ with theft and loss coverage costs up to an extra €60 upfront or up to an extra €3 per month compared to the standard AppleCare+ plan.

AppleCare+ theft and loss coverage requires the customer to have Find My enabled on their iPhone at the time it is lost or stolen, and throughout the claims process, according to Apple. During the claims process, the customer will be asked to erase their missing iPhone, disable it, and transfer ownership before they can be issued a replacement device.

More details are available on the AppleCare+ for iPhone page in France, Italy, and Spain. Apple also has a support document with additional information.

AppleCare+ with theft and loss coverage for the iPhone is also available in the United States, Australia, Germany, Japan, and the United Kingdom.

Article Link: AppleCare+ With Theft and Loss Coverage for iPhone Now Available in Three Additional Countries

 

[svish]

Great to hear. Want it to be available in more countries.

 

[- rob -]

I had a rear lens cover break on apple care+. Not the camera, but the lens cover. “Service fee” is $99 as it falls under “other damage.”

Apple does not try hard enough to reasonably delineate between minor and significant repairs.

 

[Villarrealadrian]

They should enable this in third world countries I think it would be more helpful

 

[LeeW]

They should enable this in third world countries I think it would be more helpful

I suspect that will not happen, like most insurance-based products the claim rates in 3rd world countries are too high.

 

[tonie walker]

They should enable this in third world countries I think it would be more helpful

developing countries…

 

[0924487]

They should enable this in third world countries I think it would be more helpful

They will offer it for $499 per year if that’s the case.

 

[adib]

They should enable this in third world countries I think it would be more helpful

"Find My" probably won't work as there is not enough density of Apple devices.

Source: I came from a third-world country.

 

[beanbaguk]

This is a complete rip-off. There is absolutely no need for AppleCare+ when it comes to warranty repairs. In Europe, Apple must give 2 years without question. For example, my first iPad stopped working literally 23 months after I purchased it. I went to Apple, I was given a new one without question.

In the UK, things are taken further and consumers have a law that protects them for up to 6 years. If a device fails in that time, it must be covered by Apple. It's not a choice. It's law and Apple even put this in their UK site:

Legal - Apple Products and Consumer Laws in the United Kingdom - Apple

www.apple.com

When it comes to insurance, pretty much all my credit cards have me covered with a 100eur excess (less than what Apple state for up to 2 years from the purchase of the phone). American Express, N26 and I even think Revolut has some sort of policy too.

I guess it depends on the policy, but this covers not only loss or theft, but accidental damage and covers ALL my devices including my iPhone, watch, iPad, MBP and even my work Android device.

So in short, this service is a bit of a scam.

 

[beanbaguk]

They should enable this in third world countries I think it would be more helpful

"Third world"? What decade are you living in?

A Third World country is an outdated and offensive term for a developing nation characterized by a population with low and middle incomes, and other socio-economic indicators.

I suggest switching that to "Developing nation".

As a Colombian, it irks me when people call my country "third world". There's nothing "third world" about Colombia or the nations that are referred to this way.

 

[MrJM]

This is a complete rip-off. There is absolutely no need for AppleCare+ when it comes to warranty repairs. In Europe, Apple must give 2 years without question. For example, my first iPad stopped working literally 23 months after I purchased it. I went to Apple, I was given a new one without question.

In the UK, things are taken further and consumers have a law that protects them for up to 6 years. If a device fails in that time, it must be covered by Apple. It's not a choice. It's law and Apple even put this in their UK site:

Legal - Apple Products and Consumer Laws in the United Kingdom - Apple

www.apple.com

When it comes to insurance, pretty much all my credit cards have me covered with a 100eur excess (less than what Apple state for up to 2 years from the purchase of the phone). American Express, N26 and I even think Revolut has some sort of policy too.

I guess it depends on the policy, but this covers not only loss or theft, but accidental damage and covers ALL my devices including my iPhone, watch, iPad, MBP and even my work Android device.

So in short, this service is a bit of a scam.

That’s all well and good but if you drop your phone and smash it to pieces or have it stolen or lose it the extra warranty won’t cover that.

 

[beanbaguk]

That’s all well and good but if you drop your phone and smash it to pieces or have it stolen or lose it the extra warranty won’t cover that.

My cover includes accidental damage…so you are right the extra consumer protection won’t help, but for a lot less or with most credit cards (good ones), you get this cover included.

 

[Love-hate 🍏 relationship]

Given the amount of scams here in France i feel like it's gonna be the next thing

Buy iphone with ac+
Sell it
Pretend it's stolen and get a replacement

 

[FreakinEurekan]

I had a rear lens cover break on apple care+. Not the camera, but the lens cover. “Service fee” is $99 as it falls under “other damage.”

Apple does not try hard enough to reasonably delineate between minor and significant repairs.

Back swaps as well as screen swaps are now $29 under AppleCare+, on iPhone 12 and up.

 

[FreakinEurekan]

This is a complete rip-off. There is absolutely no need for AppleCare+ when it comes to warranty repairs. {followed by largely incorrect info}

First, AppleCare+ covers accidental damage, and loss, neither of which are covered under Consumer Law

Second, in MANY countries that have consumer law (including UK) the manufacturer is not liable under consumer law. The seller is. So unless you buy the phone from an Apple Store or the Apple Online Store, you’re dealing with whomever sold the phone to you, not Apple.

 

[FreakinEurekan]

Given the amount of scams here in France i feel like it's gonna be the next thing

Buy iphone with ac+
Sell it
Pretend it's stolen and get a replacement

I’d say read the article… but it’s right there in the summary.

AppleCare+ theft and loss coverage requires the customer to have Find My enabled on their iPhone at the time it is lost or stolen, and throughout the claims process, according to Apple. During the claims process, the customer will be asked to erase their missing iPhone, disable it, and transfer ownership before they can be issued a replacement device.​

 

[Love-hate 🍏 relationship]

I’d say read the article… but it’s right there in the summary.

AppleCare+ theft and loss coverage requires the customer to have Find My enabled on their iPhone at the time it is lost or stolen, and throughout the claims process, according to Apple. During the claims process, the customer will be asked to erase their missing iPhone, disable it, and transfer ownership before they can be issued a replacement device.​

yeah ik ? a lot of scams involve selling an iphone with find my still enabled ya know ?

 

[dumastudetto]

Given the amount of scams here in France i feel like it's gonna be the next thing

Buy iphone with ac+
Sell it
Pretend it's stolen and get a replacement

People trying it on with insurance fraud is always factored into costs, but there's plenty of risk involved for anyone committing such fraud - particularly with all the identifiers tied to devices. If you do ever get busted for this, your "free" new iPhone will come with some pretty substantial downsides. On top of that, you've gotta hope you haven't defrauded the wrong type of person - because they will be none too pleased when their expensive new iPhone is deactivated and disabled by Apple.

 

[dustin_]

Back swaps as well as screen swaps are now $29 under AppleCare+, on iPhone 12 and up.

But the camera lens cover isn’t included in a back swap. I got a quote just last week - $99.

 

[arkitect]

This is a complete rip-off. There is absolutely no need for AppleCare+ when it comes to warranty repairs. In Europe, Apple must give 2 years without question. For example, my first iPad stopped working literally 23 months after I purchased it. I went to Apple, I was given a new one without question.

In the UK, things are taken further and consumers have a law that protects them for up to 6 years. If a device fails in that time, it must be covered by Apple. It's not a choice. It's law and Apple even put this in their UK site:

Legal - Apple Products and Consumer Laws in the United Kingdom - Apple

www.apple.com

Maybe I am just not as persuasive as you but…

1. Mac Pro motherboard failed me in 2009 after 18 months;
2. iPhone SE 2020 23 months old and battery had to be replaced as it had come up with a warning in Battery Settings.

In both cases Apple told me to pay up or go jump off a bridge. I quoted UK Consumer Law till I was blue in the face. Tough ****. The burden was on me, the buyer to prove that the product was defective when sold. How does one begin to do that?

You are the first person I have ever heard of being successful applying UK Consumer Law with Apple.
John Lewis, sure… Argos? Sure… Apple? Never.

Within 6 months you may have a chance, but outside of that:

Any defect or non-conformity of goods with the contract which becomes apparent within 6 months of delivery are presumed to have existed at the time of delivery. After the expiry of this 6-month period, the burden to prove that the defect or non-conformity of goods with the contract existed on delivery generally shifts to the consumer.

Apple is a tough nut to crack. They wear you down with attrition.

 

[CarAnalogy]

"Third world"? What decade are you living in?

A Third World country is an outdated and offensive term for a developing nation characterized by a population with low and middle incomes, and other socio-economic indicators.

I suggest switching that to "Developing nation".

As a Colombian, it irks me when people call my country "third world". There's nothing "third world" about Colombia or the nations that are referred to this way.

Third world literally means non-US or Soviet aligned. It is indeed outdated. But there was a time when it was a relevant, non-pejorative term. I guess it was always a US slanted term though as of course US is considered first world, which would make Soviet second world, so I guess third world would be other. I can see how it would be offensive.

 

[beanbaguk]

Maybe I am just not as persuasive as you but…

1. Mac Pro motherboard failed me in 2009 after 18 months;
2. iPhone SE 2020 23 months old and battery had to be replaced as it had come up with a warning in Battery Settings.

In both cases Apple told me to pay up or go jump off a bridge. I quoted UK Consumer Law till I was blue in the face. Tough ****. The burden was on me, the buyer to prove that the product was defective when sold. How does one begin to do that?

You are the first person I have ever heard of being successful applying UK Consumer Law with Apple.
John Lewis, sure… Argos? Sure… Apple? Never.

Within 6 months you may have a chance, but outside of that:

Apple is a tough nut to crack. They wear you down with attrition.

If that is indeed what they told you, they wouldn't have a leg to stand on if you brought this up with the Citizens Advice Bureau.

Apple don't have a choice. They must comply with UK law. If they are screwing over consumers like you and that comes out, they would be royally shafted in the courts.

 

[beanbaguk]

"Third world"? What decade are you living in?

A Third World country is an outdated and offensive term for a developing nation characterized by a population with low and middle incomes, and other socio-economic indicators.

I suggest switching that to "Developing nation".

As a Colombian, it irks me when people call my country "third world". There's nothing "third world" about Colombia or the nations that are referred to this way.

@LeeW what do you find so amusing?

 

[beanbaguk]

First, AppleCare+ covers accidental damage, and loss, neither of which are covered under Consumer Law

Second, in MANY countries that have consumer law (including UK) the manufacturer is not liable under consumer law. The seller is. So unless you buy the phone from an Apple Store or the Apple Online Store, you’re dealing with whomever sold the phone to you, not Apple.

I never suggested consumer protection offers anything for accidental damage or loss. This is why I stated my credit cards and other banking services often offer this service (which they do). Moreover, they cover not only my phone but all my other items for the same price as one AppleCare+ package. Imagine picking up Apple's insurance product for each individual Apple device you own. Believe me, Apple makes a killing with this one.

 

[beanbaguk]

That’s all well and good but if you drop your phone and smash it to pieces or have it stolen or lose it the extra warranty won’t cover that.

I never said it would. This is why I go on to mention insurance provided by most credit cards, etc...

Do people just not read entire posts or am I writing everything in a foreign language? You're the second person to mention this.... 🤔