Sie sind auf der Suche nach diversifizierten Cloud-Lösungen. Wie können Sie starke Beziehungen zu mehreren Dienstleistern pflegen?

Be smart in your cloud strategy. Many developers will try to lead you stray by preaching some gospel like: Oh Salesforce is the best because you will be Trailblazer (meaning you get sticker with bear on your laptop and can make selfie with dancing elephant). What they are really saying Salesforce is only thing they know so you must use it. But it’s wrong strategy you basically pay premium for license (priced as per user / month and you lock yourself to 5 years commitment). Smarter approach is develop cloud agnostic workloads. Then you wouldn’t care where you run AWS, Azure, OCi, GCP and you could also move between then as easy. Now with Gen AI deployment can be fully automated regardless cloud platform. Cloud vendor lock is dead.

Building strong relationships with different cloud service providers is all about staying flexible and keeping your options open. Start by understanding what each provider offers and choose the ones that fit your needs best. Keep regular communication with them, attend their webinars or events, and stay updated on any new services or changes. Also, don't be shy to ask for better deals or more support—they want your business and might be willing to offer more to keep you happy. This way, you’re not putting all your eggs in one basket and can switch things up if needed.

cultivate strong ties with multiple cloud service vendors, start by researching and selecting vendors that align with your needs, and establish contacts within their sales and technical teams. Implement a multi-cloud strategy to distribute workloads and use vendor-neutral tools like Terraform and Kubernetes. Encourage teams to gain certifications from various vendors and participate in beta programs for early access to new technologies. Regularly assess performance and costs, and negotiate flexible contracts to avoid vendor lock-in. Engage in joint case studies and provide feedback to become a customer advocate, which can enhance relationships and influence future developments.

Dedicated Points of Contact ensures consistency and accountability in communications. Regular meetings to set clear agendas, share updates, and track action items. Clear documentation helps in maintaining a clear record and ensures that everyone is on the same page. Define a clear escalation path for resolving issues that cannot be addressed at the regular communication level. Establish and agree upon performance metrics and key performance indicators (KPIs) with your vendors. Be transparent about your business goals, budget constraints, and any internal changes that might affect the vendor relationship. Involve vendors in your strategic planning processes, especially for projects that will rely heavily on their services.

A strong vendor relationship is built on trust, shared goals, and effective communication. Please be open about expectations, limitations, and risks. Transparency builds trust and helps manage expectations.

Understand their goals and find common ground where both parties can benefit. Compare and align mission statements to ensure both parties are working towards complementary outcomes. Develop a roadmap that outlines how both parties will achieve these goals together. Incentives and Rewards in the form of discounts, extended contracts, or bonuses for meeting or exceeding targets. Address issues promptly and fairly to maintain a positive relationship. . Ensure that both parties are aware of any changes that might impact the partnership, such as shifts in business strategy or market conditions. Support pilot projects and co-development initiatives that drive innovation.

Clearly define the performance metrics, uptime guarantees, and support response times. Specify the exact services being provided, including any limitations or exclusions. Define the payment schedule and any terms related to late payments or discounts for early payments. Ensure the contract allows for scaling services up or down as needed, with clear terms for adjusting costs accordingly. Ensure both parties understand how changes will impact costs, timelines, and responsibilities. Include detailed provisions on data security, compliance with regulations (e.g., GDPR, HIPAA), and data breach notification procedures. Outline a clear process for resolving disputes, including mediation or arbitration options.

La confianza con un proveedor se logra mediante una comunicación transparente, el establecimiento de expectativas claras y la implementación de SLAs robustos que definan los estándares de desempeño y responsabilidades. Es esencial mantener una colaboración constante y abierta, abordando cualquier problema de manera conjunta y proactiva. La realización de auditorías regulares y la revisión de cumplimiento de normativas también refuerzan la confianza, asegurando que el proveedor opere de acuerdo con los estándares requeridos. Además, el intercambio de experiencias y la construcción de una relación a largo plazo basada en objetivos compartidos fomentan un entorno de confianza, esencial para el éxito y la continuidad de la relación comercial.