Fairbuds 4+

Finally got the buds paired and this app won’t even recognize they are connected. Even though music is playing. After many restarts the app is now connected. Then it insists I must update the firmware but “don’t turn off the earbuds!” OK, but do I just keep them in my ears with music playing? Put them in the box? Can I close the lid of the box or does that count as “turning them off”? Do I have to keep the app open? Worst instructions ever. Update stayed at 0%. Starting again. App won’t pair. I may be sending these buds back.

App uses to work fine when I purchased my Fairbuds XL around July 2023. Four months later, I cannot launch the app. I’ve tried re-installing to no avail. No complaints about the headphones themselves.

Useful to set equalizer settings and (with some reservations) battery (my iphone shows fully charged as 70%, my fairphone android shows it as 100%, but both correctly shows depletion). Shows there's a firmware update to my headphones, but hitting update doesn't seem to do anything (I can update using my android). Has problems connecting to the headphones if they're not on when the app is opened, it usually needs to be killed and reopened then. Other than that, very fine, good interface and a good accessory to an amazing headphone.