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Frequently Asked Questions
WHAT IS `LUXURY STORES` ON AMAZON?
Luxury Stores is a shopping experience that features established and emerging luxury fashion and beauty brands. Enjoy access to the latest collections from each luxury brand, with fast, free delivery.
See full list of brands
Where can I shop Luxury Stores?
Luxury Stores is available on web browsers and through the latest version of the Amazon app. Type “Luxury Stores” in the search bar to be directed to the Luxury Stores experience. You can also find Luxury Stores in the Programs & Features section of the main menu.
Are Luxury Stores items guaranteed authentic?
The luxury brands and luxury retailers guarantee the authenticity of every item sold in Luxury Stores. All Luxury Stores items are also covered by the A-to-z Guarantee.
What is the Luxury Stores return policy?
Luxury Stores gladly accepts returns on eligible items within 30 days of delivery and offers free return shipping. To qualify for a refund, all items must be returned in unused and unaltered condition with original tags and packaging intact. To learn about how to return Luxury Store items, go to About Our Returns Policies.
How do I shop Luxury Stores?
Once you arrive at Luxury Stores, you can shop from each brand’s dedicated storefront or browse the assortment across all brands. Customers can easily add products to their Luxury Stores shopping bag and complete their purchase. Luxury Stores purchases are made separately from other Amazon purchases.