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Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones with Mic for Phone-Call and Alexa Voice Control, Silver WH1000XM4

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Purchase options and add-ons

Brand Sony
Color Silver
Ear Placement Over Ear
Form Factor Over Ear
Impedance 17.62 Ohm

About this item

  • ACTIVE NOISE CANCELLATION: Premium noise canceling with Dual Noise Sensor technology
  • LONG BATTERY LIFE: Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)
  • TOUCH SENSOR CONTROLS: Pause play skip tracks, control volume, activate your voice assistant, and answer phone calls.
  • SPEAK-TO-CHAT: Automatically reduces volume during conversations
  • SUPERIOR CALL QUALITY: Precise voice pick up combines five built-in microphones with advanced audio signal for clear calls
  • WEARING DETECTION: Pauses playback when headphones are removed
  • MULTIPOINT CONNECTION: Seamless multiple-device pairing

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Customer reviews

4.6 out of 5 stars
4.6 out of 5
56,404 global ratings

Customers say

Customers like the quality and battery life of the headphones. For example, they say it has great battery life, and it lasts for days. Customers are also impressed with the portability and comfort. That said, opinions are mixed on sound quality, value, connectivity, and ease of use.

AI-generated from the text of customer reviews

2,758 customers mention "Quality"1,957 positive801 negative

Customers like the quality of the headphones. For example, they mention it's a great product, has decent phone call quality, and fantastic for instrumental music. The case is good and sturdy enough to hold up. Some say it'll provide an immersive and tailored listening experience.

"...The Speak to Chat feature could be handy, but I occasionally sing along with my music and it would switch off the cancellation...." Read more

"...sounds seem to be reproduced fairly accurately and are fantastic for instrumenal music...." Read more

"...surprised me the MOST about the Sony WH-1000XM4 are how well they perform as a headset. Whatever gadgetry they've packed in these is pretty magical...." Read more

"...They don't feel like super high quality, but let me tell you that they feel way better quality than the XM5 - those felt like a barbie toy...." Read more

1,241 customers mention "Comfort"969 positive272 negative

Customers like the comfort of the headphones. They say it has good noise canceling, it can sit around their neck comfortably, and it fits comfortably on their ears. They also appreciate the sturdy cans and a very soft headband. Overall, customers are happy with the comfort and lightweight design of the product.

"...These earphones are great on both fronts. I'm very comfortable at work and I can listen to my playlists and don't feel as if I have to turn up the..." Read more

"...The XM4 completely cover my ear and the ear pads are soft. They don't squeeze my head the way other headphones do and they don't hurt any part of my..." Read more

"...but I thought that they missed the mark on sound quality, comfort, and battery life just enough that I didn't feel that they were worth $..." Read more

"...(largely the overall comfort)..." Read more

603 customers mention "Battery life"486 positive117 negative

Customers like the battery life of the headphones. They say it has never died on them, it charges very quickly, and it offers up to 30 hours of uninterrupted playtime.

"...**Battery Life (5/5): The battery life is insane. I've had them for 8 days and have not charged them yet - they still have about 40% charge left...." Read more

"...Battery life/Bluetooth. Battery life seems to be ok with ANC on...." Read more

"...Battery life seems to function as advertised, although I haven't timed it for 30 hours, I just charge it at the end of the night...." Read more

"...The battery is as long as advertised and it’s nice knowing you don’t have to charge them daily (with my use)...." Read more

351 customers mention "Portability"301 positive50 negative

Customers like the portability of the headphones. They say the included carry case is a bit bulkier than it needs to be, but it's still small. The headphones are light weight and very comfortable. They also say the case is decently compact and good quality. Overall, customers enjoy the convenience and mobility of these headphones, and the battery.

"...The case fits perfectly in my laptop bag (Brenthaven Elliot Deluxe) and does not make it any bulkier or bulgy...." Read more

"...Additionally, the headphones are surprisingly lightweight, making them perfect for long listening sessions or extended travels...." Read more

"...I also certainly enjoy the convenience and mobility of these headphones, and the battery life has been excellent thus far...." Read more

"...-Nice small case for travelingCons:..." Read more

4,062 customers mention "Sound quality"2,811 positive1,251 negative

Customers are mixed about the sound quality of the headphones. Some mention that the noise cancelling and sound quality is generally fine, impressive, and gives an almost silent environment. However, others say that the sound stage, separation, and dynamic sound range is definitely noticeably worse on the MX4's. They also say that low frequencies were heightened a bit more than they would have liked, and the noise cancellation would just turn off.

"...The noise level varies from around 78dB to 82dB. Not painfully loud, but it can cause short term hearing damage in short sessions, but 5hrs/day on a..." Read more

"...The sounds seem to be reproduced fairly accurately and are fantastic for instrumenal music...." Read more

"...Music from Sony WH-1000XM4 sounds rich and full in a way that I've only heard at a movie theatre and the Bose QC15 and MDR-7506 are no schlubs; I'm..." Read more

"...Bose 700:- This was a close runner-up: good at blocking outside noise, comfortable enough (but I felt it squeezing my head more than the Sony)..." Read more

880 customers mention "Connectivity"410 positive470 negative

Customers are mixed about the connectivity of the headphones. Some mention that the connectivity is great, strong, and nearly instant. They say it's easy to connect to both their laptop and phone. However, others say that about a year, their new pair began to experience connectivity problems, suddenly stopping audio. They also mention that multi-device connection is very finicky and can be a bit cumbersome.

"...build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that..." Read more

"...The app is very good and has a lot of features, I was pleasantly surprised even though I don't need or use many of them. It's very helpful...." Read more

"...Even worse, whenever you answer a phone call, it disconnects momentarily from the computer, so as soon as your phone call begins it makes that loud..." Read more

"...and I think the connectivity is great with these products! When I got the XM5, they had so many connection issues...." Read more

820 customers mention "Value"510 positive310 negative

Customers have mixed opinions about the value of the headphones. Some find them worth the price, while others say they're too expensive to risk breaking. Some customers also mention the headphones have inconsistent and non-intuitive affordances for powering on/off, pairing.

"...Overall, these are a total win, and a bargain at the price...." Read more

"...choices that make the headphones annoying to use which is frustrating for the price...." Read more

"...OVERALL (4.5/5): I think the XM4 are great headphones for a better price than the Apple AirPods Max...." Read more

"...Getting back on topic...The Sony WH-1000XM4 are worth every cent. I scored mine on Prime Day and got a great deal on them!!..." Read more

527 customers mention "Ease of use"297 positive230 negative

Customers are mixed about the ease of use. Some mention it's user friendly, super easy, and convenient. They appreciate the USB dongle to wirelessly connect it. However, some say that the play/pause function is difficult to use and tedious to enable. They also find the app can be finicky and require a bit of a learning curve.

"...Connect app and manage the headphone through that platform, but it's user friendly and it's kind of nice to have a control for them..." Read more

"...The app is almost TOO helpful. It can take some trial and error to get everything set up as you like it.I would prefer a more tactile controls...." Read more

"...Very intuitive and easy to use and you don't even NEED the app if you just want to use them out of the box and not futz with settings, it can pair..." Read more

"...Unless you are sitting perfectly still these are pretty much impossible to use and can result in unwanted pauses and skips...." Read more

Truly a Worthy Successor to the WH1000xm3!
5 Stars
Truly a Worthy Successor to the WH1000xm3!
Honestly, there was a part of me that was worried that these headphones would not be the best pair to own after the issues that I experienced with the prior generation of them: the WH1000xm3. The main issue that I had? The build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that the headphones don't fall apart on me. I tried several alternate brands to see if they would work, but they never came close to giving me the same level of satisfaction while wearing them as the WH1000xm3 did, even with the taped headband taken into account. So I decided that the best replacement for a Sony headphone was another Sony headphone, and I invested in the M4, which succeeded the M3 last year (as of this writing).My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to 'bright', which isn't ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don't have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don't support the LDAC wireless standard. It isn't as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.Now, this isn't to say that these headphones don't have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn't always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don't like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a 'clear bass' slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.
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Top reviews from the United States

Reviewed in the United States on April 11, 2024
Color: BlackStyle: Headphones OnlyVerified Purchase
I've had these earphones for a month now and I feel like they are the best noise cancelling headphones I have ever owned. My previous ones were an older model Bose and then a comparable Sennheiser.
My job requires that I do inspections in various industrial facilites.

My initial work is about five hours in an office, but the decibel level is still around 70dB. At that level, the Sony WH-1000XM4 remove about 95% of the ambient noise. Music, computer videos and telephone conversations are excellent. These headphones are very good at that level.
I next spend up to four hours inspecting out of the equipment floor. The noise level varies from around 78dB to 82dB. Not painfully loud, but it can cause short term hearing damage in short sessions, but 5hrs/day on a regular basis can permenantly affect your hearing. To give you a reference point, you would have to shout at someone standing about 3ft away for them to understand you. So it's not jet engine loud, but it's uncomfortable and in addition to hearing damage, long term exposure can raise your blood pressure and cause other negative effects on your physical and mental health. And yet, the level at which OSHA requires hearing protection is 85dB.
All this is to say that I take sound cancellation seriously, and I also take my music seriously too. These earphones are great on both fronts. I'm very comfortable at work and I can listen to my playlists and don't feel as if I have to turn up the volume to drown out the noise of the machinery. It's really pretty cool.
My total shift is about ten hours, and I feel no discomfort wearing these over my ears. I'm also bald, and there is plenty of padding on the band where it contacts the top of my head. I'm very happy with these, and even though I've spent more for earphones, I've never had a better pair for my needs.
The only downside is that they are not great when using them to make phone calls in a loud enviroment. I honestly didn't expect them to function great in that respect, but it would have been great if they did.
The app has numerous ways to customize your experience. More than I actually use. The adaptive sound kept changing the noise cancellation as I moved, so I turned it off. The Speak to Chat feature could be handy, but I occasionally sing along with my music and it would switch off the cancellation. So I turned that feature off also.
PROS:
Very comfortable to wear for hours at a time.
Very good sound cancellation.
Love that they pause the playback when you remove the headphones.
Great that just holding a hand over the right ear cup will turn off cancellation so you can have a conversation without removing your earphones.
Very good music reproduction. Bass is not quite true, but if it was really pronounced, I could adjust the equalizer.
The app is very good and has a lot of features, I was pleasantly surprised even though I don't need or use many of them. It's very helpful.
Love the ability to stay connected to two devices at the same time. My phone and my computer work well with the earphones.

Cons:
Sometimes I wish they were a little more snug (maybe I have a small head?)
The app is almost TOO helpful. It can take some trial and error to get everything set up as you like it.
I would prefer a more tactile controls. These require that you sweep a finger over the outside of the ear cup for volume and track control. It's actually very accurate, but I would still appreciate something that I could use while wearing gloves.

Overall, these are a total win, and a bargain at the price. You could probably get something just a shade better, but it would be at a significantly higher price. These are perfect for me and my situation. I would defintely buy them again.
80 people found this helpful
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Reviewed in the United States on June 20, 2023
Color: SilverStyle: Headphones OnlyVerified Purchase
**Disclaimer: I bought mine used like new through Amazon

I originally purchased the Sony XM5 because they were soooo highly rated in every article I read. I returned the XM5, got the XM4 and am so much happier. I'll compare the XM4 to the XM5, Apple AirPods Max, and Bose QuietComfort 45 - just to help anyone choosing between them.

**Noise Cancellation (4.5/5): the noise cancellation on the XM4 is crazy, almost comparable to the Apple AirPods Max. I gave the XM4 a 4.5 because I still think the Apple AirPods Max have the best noise cancellation, but the Sony XM4 is very close. I also like the fact that you can turn noise cancelling on/off with a button - which is a feature not available with the Bose QuietComfort 45. The noise cancellation is much better than the XM5 and less finicky. An issue with the XM5 is that the noise cancelling would just randomly turn on/off. Like if I paused a video for a little too long, the noise cancellation would just turn off Overall, I wouldn't say I it blocks out all sound, but it's close. I can hear the sound of people talking and music, but it's quieter and I can't make out the words. I definitely can't have a conversation with them on. Also, the XM4 will pick up on when you're talking to people and turn the noise cancelling off for you - but it does make a little announcement when it does that may be annoying or disruptive.

**Sound Quality (4/5): the sound quality is great. Way better than the XM5, not as great as the Apple AirPods Max. I think the Apple headphones are just a little crisper. I think it's cool that you can turn 360 sound on, but tbh I never really use it (XM5 also has this feature). The sound is clear, and I haven't experienced any malfunctions/issues with the noise. When I had the XM5, they would just randomly sound muffled (like I was underwater) and, when that wasn't happening, the sound quality was mediocre.

**Comfort (5/5): the XM4s are REALLY comfy. I wear glasses with plastic frames and a lot of headphones just don't work and are really uncomfy. The Apple AirPods Max were really uncomfortable with my glasses. Obviously, an easy solution is to just wear contacts, but I hate wearing my contacts for long periods of time - especially, when I study/do work. The XM5 were also pretty comfortable, but wouldn't stay fixed when I adjusted them - they would slip and I would need to readjust them a lot. The XM4 completely cover my ear and the ear pads are soft. They don't squeeze my head the way other headphones do and they don't hurt any part of my ear. I will say that the headband part that rests on top of my head does kind of hurt my head after wearing them for almost 10 hours. Also, I have TMJ so sometimes wearing the headphones does cause my TMJ to flare up and I'll switch to earbuds. But, I think overall these are the most comfortable headphones I have tried.

**Product Quality (3.5/5): let's be honest, they're plastic and they feel plastic. They don't feel like super high quality, but let me tell you that they feel way better quality than the XM5 - those felt like a barbie toy. I think the XM4 are sturdy and pretty durable. The Apple AirPods Max are also plastic, but do feel a little more high quality - but also, nothing spectacular.

**Aesthetic (3.5/5): If the aesthetic is important to you, I would say they look fine. They're a little bulky, but not terrible. Not as sleek as some others, but they don't look ridiculous. If you're really against a bulky look, then they may not be a great aesthetic match for you. I was worried they would be really clunky, but after getting them and wearing them for a bit, I really don't think they look bad.

**Connectivity (4/5): I only have Apple devices (iPhone, MacBook, etc.) and I think the connectivity is great with these products! When I got the XM5, they had so many connection issues. I wasn't able to connect them to my laptop, they wouldn't stay connected to my devices - it was a mess. I was really worried I would have the same issues with the XM4, but I have had no problems so far. I will say it was a little odd to have have to download the Sony Connect app and manage the headphone through that platform, but it's user friendly and it's kind of nice to have a control for them (it's almost like a remote).

**Battery Life (5/5): The battery life is insane. I've had them for 8 days and have not charged them yet - they still have about 40% charge left. They will turn off automatically to save battery life if you don't use them for a certain amount of time, which I personally like.

OVERALL (4.5/5): I think the XM4 are great headphones for a better price than the Apple AirPods Max. The Bose are apparently really similar, but I've never personally tried them. The XM4 is MUCH better than the XM5 in terms of quality and price. They're comfy, great noise cancellation and sound quality, and have great battery life.
701 people found this helpful
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Top reviews from other countries

Guilherme
5.0 out of 5 stars ótimo headphone
Reviewed in Brazil on July 5, 2024
Color: BlackStyle: Headphones OnlyVerified Purchase
Conforto e qualidade do som absurdos. Um dos melhores cancelamentos de ruído do mercado.
Gabrielle
5.0 out of 5 stars Caro porém o melhor headfone que ja usei
Reviewed in Brazil on September 8, 2023
Color: SilverStyle: Headphones OnlyVerified Purchase
Estava com receio de comprar devido ao valor alto, porém assim que chegou o fone esse receio foi embora, isolamento de ruido impecável, som de ótima qualidade, conforto incomparavel.
Se esta com medo de comprar e se arrepender tenho certeza que não vai se arrepender, você sente ele sendo de boa qualidade, acabamento incrivel, cor linda. Só tenho coisas boas para falar deste fone.
Chegou no prazo e bem embalado!
6 people found this helpful
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Joce C
5.0 out of 5 stars Increíbles, simplemente increíbles.
Reviewed in Mexico on February 28, 2022
Color: BlackStyle: Headphones OnlyVerified Purchase
Review completo como consumidor y profesional dedicado al audio, si te da flojera leer, de entrada te digo que esto vale cada centavo, no lo dudes ni esperes, rompe el cochinito porque te lo estás perdiendo.

Ahora si para los que dudan de Dios:

Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.

Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.

En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.

La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.

No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.

Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.

Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.

De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.

Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.

En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
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Joce C
5.0 out of 5 stars Increíbles, simplemente increíbles.
Reviewed in Mexico on February 28, 2022
Review completo como consumidor y profesional dedicado al audio, si te da flojera leer, de entrada te digo que esto vale cada centavo, no lo dudes ni esperes, rompe el cochinito porque te lo estás perdiendo.

Ahora si para los que dudan de Dios:

Hace 3 años adquirí los MDR-XB950N1, mejor conocidos como los Sony Extra Bass. Sin duda fueron una compra demasiado buena, pasé de unos Skullcandy Hesh 2 a los Extra Bass y vaya que la diferencia es muy considerable.

Ahora, 3 años después decidí hacer un "upgrade", yo me dedico a la música, soy estudiante de la materia y me dedico al audio, la verdad es que no puedo llevarme mis audífonos de estudio fuera de casa, necesitaba unos que realmente ofrecieran buena calidad, portabilidad y facilidad de uso con mis aplicaciones. Encontré estos después de hacer un par de búsquedas en internet, los comparé con varias opciones y al final me decidí por comprarlos.

En primera debo decir que he quedado impresionado por la tecnología que traen estos audífonos. Puedes personalizar el audio acorde a tu oreja, así es, a la forma de tu oreja, Sony te pide que tomes un par de fotos para que se puedan analizar y proveer mejor experiencia, nunca en mi vida había visto algo así.
Desde que los abres se denota un producto bastante premium y que vale el dinero que se paga por él, ya que de hecho no es nada barato.

La experiencia de abrirlo es excelente, pero es cuando bajas la aplicación que empiezas a ver lo brutal de estas máquinas. De adelanto estos audífonos ya vienen con carga máxima, o al menos así fue en mi caso, no te pide que los cargues ni nada, funcionan desde que los sacas de la caja. Son extremadamente cómodos y si eres miope como yo y usas fierros para ver, estos audífonos no te van a incomodar en ningún momento.

No es que quiera advertir, sino más bien dar aviso de que por defecto los audífonos se oyen un poco flojos, el sonido está un poco saturado, y si te gusta escuchar música como el Heavy Metal o música clásica te quedas pasmado, no se oyen para nada como los Extra Bass que al salir de la caja otorgan un sonido fino y bien configurado. Estos no, pero entiendo por qué lo hacen, ya que como mencioné, la experiencia de verdad comienza cuando bajas la aplicación que tiene como mil opciones de configuración y optimización de sonido, así que prepárate para estar ahí unos 25 minutos de tu vida, que sin duda alguna por supuesto, lo valen.

Una vez que has pasado las optimizaciones, toca jugar con el ecualizador, yo recomiendo configuración 400: 1 1K: 3 2.5K: 7 6.3K: 8 16K: 5 Clear Bass: +5 o +7 para escuchar Heavy Metal y música clásica, aunque si eres fan de los medios tal vez quieras mover un poco más, pero como dije, esto es libre y Sony te prevé todas las herramientas para que esto quede sabroso.

Ya con todo listo, toca escuchar música, y ahí es cuando te da el golpe. Sabía que habría una diferencia entre los Extra Bass que tengo y los M4 que son estos, pero no sabía que realmente se fuera a notar tanto. Estos no son audífonos, son interfaces de audio andantes, además, Sony te regala una prueba gratis en cualquier servicio de restringe que contenga su servicio Sony Audio 3D, yo escogí Tidal, pero también puedes escoger otros 3 más, ahí aparece la opción.

De verdad que escuchar música en formato de alta calidad como es el FLAC que te ofrece Tidal es algo maravilloso, inclusive después de varios años escuchando lo mismo, logré notar varios elementos musicales extras que antes ni sabía que existían en la canción, ahí es cuando te vas para atrás, es como por fin escuchar las cosas sin filtro. También recomiendo el formato "Loss-less" de Apple music en caso de que sean usuarios de iPhone o solo para que tengan una tercera opción. Sea cual sea el servicio que escojan, se oye increíble, pero sin duda combinado con formatos de baja compresión esto se vuelve místico.

Claro que esto no es tan plano como unos audífonos de estudio, pero sin duda la experiencia se acerca bastante.

En conclusión, estos audífonos realmente son un producto bastante premium, te otorgan no solo alta calidad de audio, sino una experiencia tecnológica muy innovadora, además vienen con su porta audiófonos y cables correspondientes, son muy cómodos y portables. Los recomiendo al 100% no duden en adquirirlo para nada.
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Dusky
5.0 out of 5 stars Amazing Noise Cancellation & Great out of the box sound.
Reviewed in Canada on February 24, 2022
Color: BlueStyle: Headphones OnlyVerified Purchase
Sound Quality (5/5)

These are the first headphones I've owned that when first listening to them I didn't immediately flinch and look for the nearest EQ. I'm no sound engineer, but definitely it has great bass and great quality for mids & highs.

Noise cancelation (5/5)

Although this is my first set of headphones that support this feature. I'm really blown away by it. I have an air purifier in my office, and even at medium setting. The fan is pretty noisy. But with these things on, I can barely hear it, and that's with no music/movie playing. But as soon as I turn on a movie or song, I seriously can't tell it's on.

I read some people say they could hear a waterfall or something in the background. I can't hear anything other than silence, or what I'm listening to.

Wireless/Wired (4/5)

Being able to use the headphones with them powereoff with a wire, or have them connect wireless via bluetooth is an amazing feature. And it works really well!

I was really surprised however that I don't seem to be able to use this headset with the bluetooth of my main PC. It has a really think glass panel, so I'm wondering if it's not because of that. If you own a case with a glass panel, maybe double check with another set of bluetooth headse/earbuds to see how the conenction goes.

Audio Delay/lag on Bluetooth (5/5)

I own a mini laptop and it only has bluetooth 4.1. But for some reason when I watch videos or movies, I'm virtually unable to tell whether there is lag. Unlike any other bluetooth earbuds I've owned. The delay is amazing. Obviously your mileage may vary, but it's something that drove me insane with my previous wireless earbuds. Don't have this problem here!

Gestures (4/5)

I wasn't really looking forward to the gestures pad. But it turns out to be working really well. Once in a while an action won't register. But it's really rare for me.

Play/Pause on a PC can be a little weird though. One day I was listening to spotify while working, and then with the tab still opened I started watching youtube after work. And after pausing said video and unpausing it, using the headset. It ended up starting the playback of both my spotify tab, and my youtube tab.

Comfort (4/5)

First day I wore them I was a little concerned since, even though I have a small head. I felt like the headphones were pretty tight on my head. But after even just 2 days of use. It's already leagues better. Either I got used to it, or it's 'breaking in'.

The cups are pretty comfortable. Wish they would be just a tad larger, not sure if I have big ears. But I can tell that part of my right ear touches the pad. And I'm wondering if I ever end up pulling a really long work, or gaming session if it'll end making my ear feel pinched. One of my older headsets did that.

One thing that I was happily surprised was the weight of the headset. With such an impressive battery life and suite of features. I was expecting this thing to be rather heavy. Compared to a Corsair Void (probably a bad example) it's light as a feather.

Pairing Headphones with 2 Devices (3/5)

First thing, this feature is only possible via the headphone's native app. Meaning you can't perform this type of sync with the physical sync button. Once you have the devices regisered on the app, then you can enable a setting and select which 2 devices you want.

On the topic of "2 devices", I guess Is should have read more on this feature. But I use 2 PCs at home, a media and a work/gaming PC. And I really would have liked to be able to on the fly, switch between audio of both. But it turns out that you can only connect to 1 phone, and something else. It can be 2 phones, but not 2 PCs.

Included Accessories (3/5)

The case it comes with is great. Hard-shell clam design, with some neat nook where you can shove the USB C charging cable, audio cable and airplane adapter thing. But as much as I like the quality and how it snuggly holds on to and protects the headphones. Not sure if mine is a fluike, but whoever decided to sew the elastic mesh bag on the 'bottom' part of the clam. Kind of silly.

The audio cable is 'OK' if you use it for your phone. But if you want to use it for a PC you'll for sure either need an extension or a longer cable period. But at least it's a usesable lenght albeit a little conservative.

But the USB type c charging cable. I hope you have a USB hub available. Depending on the case/setup you have. I'm pretty sure a lot of people wouldn't be able to use that cable to connect the headphones to their PC's back USB ports. Well you could do it, but depending on your case or setup. The headphones won't be able to rest on either the top of your case, or the desk/floor it's own. They'll end up dangling. (Which I think would be a bad idea.)
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Benoit l.
5.0 out of 5 stars Super comfortable, top music quality
Reviewed in Canada on October 23, 2020
Color: BlackStyle: Headphones OnlyVerified Purchase
I have a pair of Bose wired QC-35 so this is my base for comparison. I bought these because I was tired of having the cable in my way all the time.

Context: I use the XM-4 mostly with my laptop but they're also paired with my Galaxy S10. The only noises I have in my environment are my wife sitting about a meter away from me in our home office and she speaks very loudly when she is in a virtual meeting (and she has quite a lot of them and the keyboard clicks. So, noise cancelling is mostly used for surrounding voice.

Let's start with noise cancelling: The Sony XM4 have about the same noise cancellation quality as the wired QC-35 but the XM4 have a white noise that is a bit bugging me when I'm not listening to anything, just using them for noise cancellation while the QC-35 do not have a white noise and can cancel noise as well as the XM4. I mostly use noise cancellation because my wife is sitting about one meter away and she very often takes phone meeting and she speaks quite loudly. The XM4 and the QC-35 cancel about 60% of her voice so when I listen to music, even at low volume I don't hear her at all.

Sound: The sound is a bit better than the wired QC-35. The bass is deep and all the frequencies are crisp and clear. I can hear every single instruments very clearly so I can enjoy my music better than ever before. These headphones should definitely be able to satisfy the most demanding audiophiles out there. Also they can play loud enough to damage your ear drums which is pretty good for wireless headphones. The sound is as good whether it comes from my laptop or my Galaxy S10 phone.

Calls using my Galaxy S10: If I receive a call on my Galaxy S10 while listening to music on my laptop (or my phone), the XM4 will pause the music and ring in the headphones. A simple double tap on the touch sensor and I can answer the call or reject it by holding a finger on the touch sensor. The quality of the audio during calls is excellent; I can hear very well and I'm told that the sound on the other side of the conversation is very good. I never tried them in a noisy environment or outside when the wind is blowing but Sony states that the XM4 will cancel most of the ambiant noise to keep the other side of the call clean.

Features: I love the many features the XM4 offer. Here are a few features I particularly like: 1. When listening to music, I just have to take the headphones off and the XM4 will automatically pause the music thanks to the proximity sensor inside the left can. I simply have to put them back on for the music to start again. 2. When I listen to music and I want to talk to someone, I don't have to take them off, I just have to start talking and the music will automatically pause and the mics on the unit will make sure I can hear what's being said so I can carry a conversation without taking them off. Then, 15 or 30 seconds (configurable) after I stop talking, the music starts again. 3. Finally, the multiple commands I can use on the touch sensor such as volume up/down, next/previous song, fast-forward/backward and more. Another feature that is nice for those who want to use it is the integration with Alexa or Google assistant. However since I do not use any assistant, I cannot comment on this.

Comfort: I have regular size ears so the cups surround them completely and do not put pressure on any part of my ears. I was able to wear them for 9 hours straight (while wearing glasses) with one short break in the middle for lunch and I felt no discomfort. Comparatively, the QC-35 have about the same size cup but the leather on the QC-35 is more comfortable than on the XM4.

App: The Sony "Headphone" app is pretty good and complete, helping you customize your headphone sound and behavior very easily. You can configure an equalizer to adjust the sound to your specific preferences, customize the function of the second button on the left ear piece, turn on/off different feature of the XM4, update the firmware, and more. If your willing to give the app GPS location permission, you can have different configuration depending on where you are, home, office, commute, etc. This is a big one for me, I'm not forced to give GPS location permission to the app, contrary to the Bose Bluetooth headphone app. With Bose, if you don't give GPS location permission, you can't even pair your headphones! I won't comment on the location feature of the XM4 since I'm not using it but I'm happy I'm not forced to give this permission.

Cons: I had to think hard to find any cons but here they are. 1. I cannot use the headphones while charging but this is minor since the battery life is so long and you can use them with the supplied 3.5mm cord but without the mic function. 2. The cushions on the QC-35 are more comfortable, softer than the ones on the XM4. I've read a lot of reviews mentioning problems with TV sound so I tested my MX4 with my Samsung Smart TV; the pairing was easy enough but the sound was constantly choppy so I would not recommend them if you want to watch TV with them.

Summary: As far as I know, as of now these are the best wireless headphones on the planet! Great sound, feature rich and very comfortable but not recommended for TV watching.
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