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1.27 mi | ASHBURN 20147
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
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Arlo Essential Indoor Wired Security Camera, 2nd Generation - Home Security Camera with Night Vision, Wi-Fi Connection & 2-Way Audio - Great Baby Monitor or Pet Camera - White, 1 Pack, VMC3060
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Recommended Uses For Product | Indoor Security |
Brand | Arlo |
Model Name | VMC3060-100NAS |
Connectivity Technology | Wi-Fi |
Special Feature | 2-Way Audio |
About this item
- Enhanced Vision: With 2K video and a 130 Field of View, this indoor camera captures clear footage; you'll also receive notifications and watch live streaming video when motion is detected
- Smart Home Security: The Essential Indoor Camera ensures your private moments stay private with an Automated Privacy Shield; it also has 2-Way Audio, so you can communicate easily with children or pets
- Seamless Connectivity: This home security camera Connects Directly to Wi-Fi, enabling quick DIY setup and real-time alerts to your phone with its Motion Sensor technology
- Night Vision: Perfect for home security, you can check in on your kids and pets at night without turning on the light
- Arlo Secure Plan Trial: Premium features like 30-Day Video Cloud Storage; People, Package, and Vehicle Detection; 24/7 Emergency Response; and more require a paid subscription after trial
Customer ratings by feature
Frequently bought together
![Arlo Essential Indoor Wired Security Camera, 2nd Generation - Home Security Camera with Night Vision, Wi-Fi Connection & 2-Wa](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/I/616vwxl6naL._AC_UL116_SR116,116_.jpg)
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like how easy it is to set up the security camera. They say it is quick and painless. They also appreciate the clear picture quality. However, some customers have reported connection issues and night vision issues. They are also disappointed with the audio. Customers have mixed opinions on performance, quality, and value.
AI-generated from the text of customer reviews
Customers are satisfied with the picture quality of the security camera. They mention that it provides clear visuals and crisp sound. Some say that the video quality is pretty good, but the 2-way audio doesn't work. Overall, most are happy with the product's picture quality.
"I love how clear the picture and audio are from the arlo cameras...." Read more
"...The video and audio quality are top-notch, providing clear visuals and crisp sound...." Read more
"...The camera is pretty sturdy and the picture quality is good during the day but average at night...." Read more
"...+amazing resolution. Both during day time and night, the image was perfectly clear...." Read more
Customers find the setup process of the security camera to be easy. They mention that the connection is quick and painless.
"...Installation was a breeze; I had it up and running in no time...." Read more
"The camera works well with the app. Setting up the connection is quick and painless...." Read more
"...+Easy to set up the device itself (except the app, which is a con).+Alerts for every movement, including shadows...." Read more
"Easy set up..." Read more
Customers are mixed about the performance of the security camera. Some mention that it works well, while others say that it didn't work when they needed it to function. Some say that the product does not work in other regions, and that it stopped working after a month.
"...WITH THIS ADVANCED TECHNOLOGY IN THE WORLD AND THAT CAMERA DOESN'T WORK. **..." Read more
"No issues with the camera and for the general use especially monitoring our dogs this does the job...." Read more
"...It does not operate the same way— this unit is ONLY for monitoring and does not record...." Read more
"...these without paying extra, but overall, I'm really satisfied with the camera's performance...." Read more
Customers are mixed about the quality of the security camera. Some mention that the camera is good, while others say that it's a horrible product and useless for any security features.
"...It would be great as a baby monitor, but not as a security camera." Read more
"...+Alerts for every movement, including shadows. This was great for a baby cam, annoying getting alerts for random shadows setting it off..." Read more
"...Horrible product and horrible company." Read more
"...option to stop the privacy shield which makes it absolutely useless for any "Security" features...." Read more
Customers are mixed about the value of the security camera. Some mention it's good value for the money, while others say the subscription is OK but a little expensive at $12 a month.
"...cameras (2-way audio actually works on the 1st gen FWIW)) Subscription is OK, but a little expensive at $12/month...." Read more
"...WRONG! I ordered this one and now realize there is a monthly fee. NO thanks, you can keep it. I will be returning." Read more
"Great quality video, good price !..." Read more
"...just a couple months after I bought this camera, and it is now unaffordable...." Read more
Customers have connectivity issues with the security camera. They say it always has connection issues, does not reconnect and activate after an Internet outage, and does not connect to any normal 5G WiFi. Some say the camera stopped providing live connection after a power outage.
"...The 2K resolution is great. Only 4 stars though because I do wish they were wireless, at the same price point...." Read more
"DOESN'T CONNECT TO ANY NORMAL 5G WiFi.It's only for 2G !!!!!!WITH THIS ADVANCED TECHNOLOGY IN THE WORLD AND THAT CAMERA DOESN'T WORK. **..." Read more
"...It worked fine sometimes. Lately I always have connection issues. Opened the app and it kept showing “connecting”. Then nothing happened...." Read more
"...one is not an option as stated in the operating manual and will not pair with my phone or try with another 2.4mhz router to my computer...." Read more
Customers are dissatisfied with the audio quality of the security camera. They mention that the audio is not working, has a lot of static, and they can't hear the other person.
"...Video is still working well, but the audio is not working. I have checked routines, and rules where audio is activated...." Read more
"...room where the cameral is, there is alot of static and you can't hear the other person. There is so much static we can't hear each other :..." Read more
"...With the new version and this is indoor camera and sometime doesn’t have audio sometime...." Read more
"These cameras have pretty good video quality, but 2-way audio doesn’t work ever, on any of them, and I bought 3 of them...." Read more
Customers are dissatisfied with the night vision of the security camera. They mention that the night view is too dark, the blue light is bad for the eyes, and it's insanely bright.
"...like activity zones, require a subscription, and the night vision is not what I expected but is not what I'm using it for...." Read more
"...pretty sturdy and the picture quality is good during the day but average at night...." Read more
"...-BIGGEST ISSUE: The night vision light is blue. Blue light is bad for the eyes (prevents melatonin) and more importantly its insanely bright...." Read more
"I loved the enhanced picture quality but hated the night vision...." Read more
Reviews with images
![Doesn't Reconnect and Activate after an Internet Outage](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
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Top reviews
Top reviews from the United States
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It's only for 2G !!!!!!
WITH THIS ADVANCED TECHNOLOGY IN THE WORLD AND THAT CAMERA DOESN'T WORK. ** AMAZON SHOULD HAVE ANOTHER WAY TO BE ABLE TO RETURN OR EXCHANGE !!!!!
We couldn't connect it.
We tried a lot, everything .
So the GIFT was bad !!
I lost the money because I had to go some place and refund time ended .
Since those a several years old, I thought this was the update version. It does not operate the same way— this unit is ONLY for monitoring and does not record. The positive, though, you can use the same app to turn the camera on for monitoring.
It would be great as a baby monitor, but not as a security camera.
However, my only gripes is that some features, like activity zones, require a subscription, and the night vision is not what I expected but is not what I'm using it for. It's a bit of a bummer to miss out on these without paying extra, but overall, I'm really satisfied with the camera's performance. It's definitely worth considering if you're in the market for a reliable indoor security solution that doubles as a pet monitor.