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CISCO Headset 561, Wireless Dual On-Ear DECT Headset with Standard Base for US & Canada, Charcoal, 1-Year Limited Liability Warranty (CP-HS-WL-562-S-US=)


$245.93
Available at a lower price from other sellers that may not offer free Prime shipping.
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Purchase options and add-ons

Brand Cisco
Color Charcoal
Ear Placement On Ear
Form Factor On Ear
Noise Control Sound Isolation

About this item

  • ENHANCED MOBILITY WIRELESS & SECURITY: The Headset 562 (dual ear cups) DECT technology provides the user freedom to roam up to 300 ft from the standard base (connected to one device) with secure crystal-clear audio and up to 9 hours of talk time
  • PREMIUM AUDIO, NOISE ISOLATION & CONTROL: Our comfortable, all-day wear design creates a full and rich sound that makes collaboration easier and music more enjoyable. On-ear controls allow access to key call control capabilities, mute/unmute, and volume
  • COMPATIBILITY: Cisco DECT headsets are optimized for Cisco Jabber/Webex devices/computers with USB-A ports. Also, compatible with Cisco IP Phones with USB-A and/or RJ-9/AUX ports including 6851/6871/6900/7800/8800 models
  • INTEGRATED SERVICEABILITY: Easier to deploy, manage, and service when using Cisco headsets with Cisco Unified Communications Manager, Cisco Webex Control Hub, and Cisco devices
  • PEACE OF MIND: 1-year limited liability warranty

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
34 global ratings
Used like new - in original packaging
5 out of 5 stars
Used like new - in original packaging
This product is amazing and worth full price, but the deal on used was a steal at $70 and they were basically new. Working from home they are a lifesaver. No more yelling into the phone so people can hear me 4 states away or straining to hear my clients. Very happy with product and seller.
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Top reviews from the United States

Reviewed in the United States on April 1, 2021
I purchased this headset one month after I took an office job. I hate having to hold a regular phone either in my hand or by tilting my head towards my shoulder. I have zero regrets with this headset. It allows me to not only continue working on my computer while I am on the phone, but I can also walk away from my desk while still on the phone. The range is excellent! I can walk almost to the other side of the building and still be connected. Probably a solid 150 feet through walls and doors. For those wondering, I have it plugged into a Cisco CP-8841. I had no issues setting it up. Just plugged it in and it was ready to go. If you have a desk job and need to be on the phone a lot for your job, this is the headset for you!
One person found this helpful
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Reviewed in the United States on November 17, 2022
Everyone says this is the best I’ve ever sound on the phone. I purchased this since I work from home. I’ve tried several different headset brands. All had one issue or another. This was the most expensive and no issues. It works well with the system my company uses for soft phones and vdi.
Reviewed in the United States on June 11, 2021
This product is amazing and worth full price, but the deal on used was a steal at $70 and they were basically new. Working from home they are a lifesaver. No more yelling into the phone so people can hear me 4 states away or straining to hear my clients. Very happy with product and seller.
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5.0 out of 5 stars Used like new - in original packaging
Reviewed in the United States on June 11, 2021
This product is amazing and worth full price, but the deal on used was a steal at $70 and they were basically new. Working from home they are a lifesaver. No more yelling into the phone so people can hear me 4 states away or straining to hear my clients. Very happy with product and seller.
Images in this review
Customer image
Customer image
2 people found this helpful
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Reviewed in the United States on July 28, 2020
I bought this as I use Cisco Jabber for all office related meetings and calls. This is one of confotable headset I have used wearing at times for 4 to 6 continuoysly.
3 people found this helpful
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Reviewed in the United States on October 7, 2022
Our IT engineer set up the headset with the latest driver. No sound or microphone. After considerable time trying to troubleshoot the issue with several systems, he suggested returning the device as defective. We were disappointed in not being able to use the CISCO headset with the CISCO webex IP phone.
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2.0 out of 5 stars No Sound or Mic
Reviewed in the United States on October 7, 2022
Our IT engineer set up the headset with the latest driver. No sound or microphone. After considerable time trying to troubleshoot the issue with several systems, he suggested returning the device as defective. We were disappointed in not being able to use the CISCO headset with the CISCO webex IP phone.
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Customer image
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Reviewed in the United States on March 3, 2021
I'm writing this so some people are aware that this headset might not be for computer users that connect directly to the computer. I tested it and it doesn't noise cancel and there's static noise when I talk. Maybe it's just me? But I want others to be aware before buying.
2 people found this helpful
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