Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
2 Year Headphones Protection Plan ($350 - $399.99) $48.99
3 Year Headphones Protection Plan ($350 - $399.99) $63.99
Cover all of your eligible devices:
Asurion Complete Protect: One plan covers all eligible past and future purchases (Renews Monthly Until Cancelled) $16.99/month

Add to your order

  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
  • Quick, easy, and frustration-free claims.
Cover this product:
Buy new:
$398.00
FREE delivery Thursday, July 11
Ships from: Beach Camera Same Day Shipping
Sold by: Beach Camera Same Day Shipping
$398.00
FREE pickup Sunday, July 14
Or fastest pickup Saturday, July 13. Order within 56 mins

1.27 mi | ASHBURN 20147

How pickup works
Pick up from nearby pickup location
Step 1: Place Your Order
Select the “Pickup” option on the product page or during checkout.
Step 2: Receive Notification
Once your package is ready for pickup, you'll receive an email and app notification.
Step 3: Pick up
Bring your order ID or pickup code (if applicable) to your chosen pickup location to pick up your package.
In Stock
$$398.00 () Includes selected options. Includes initial monthly payment and selected options. Details
Price
Subtotal
$$398.00
Subtotal
Initial payment breakdown
Shipping cost, delivery date, and order total (including tax) shown at checkout.
Sold by
Amazon.com
Sold by
Amazon.com
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Eligible for Return, Refund or Replacement within 30 days of receipt
Returnable Yes
Resolutions Eligible for refund or replacement
Return Window 30 days from delivery
Refund Timelines Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here.
Returns
Eligible for Return, Refund or Replacement within 30 days of receipt
Returnable Yes
Resolutions Eligible for refund or replacement
Return Window 30 days from delivery
Refund Timelines Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here.
Late fee A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’.
Restocking fee A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here.

Return instructions

Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information.
Read full return policy
Payment
Secure transaction
Your transaction is secure
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Payment
Secure transaction
We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more
Support
Product support included
What's Product Support?
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more
Support
Product support included
In the event your product doesn't work as expected or you need help using it, Amazon offers free product support options such as live phone/chat with an Amazon associate, manufacturer contact information, step-by-step troubleshooting guides, and help videos. By solving product issues, we help the planet by extending the life of products. Availability of support options differ by product and country. Learn more

Sony WH-1000XM5 The Best Wireless Noise Canceling Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Black


$398.00
FREE Returns
Ask to play music, get directions, control smart home devices, and more with this device.
Alexa Built-in Learn more

Alexa Built-in

This device has been certified by Amazon. With Alexa built-in, just ask to play music, get directions, control smart home devices, and more.

{"desktop_buybox_group_1":[{"displayPrice":"$398.00","priceAmount":398.00,"currencySymbol":"$","integerValue":"398","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"ga7qKW7OECep0fitRbiE60RFQ1UFzLI72IjeXKcDwFrIgZwdIbqE9vQpmDCg%2FhG5dXVfLTV03BsttWBgw%2Fge7L1XhiMJoSk568jVD3d1ZWpMPbgOn4iI27VLoyCo8Cg%2BiO6xVB3wjZoV4H0y3OphHlb4i6ItHvy31DQaQUaGg0N9SbYWG1mrFmX6uRcyA6UF","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}, {"displayPrice":"$202.86","priceAmount":202.86,"currencySymbol":"$","integerValue":"202","decimalSeparator":".","fractionalValue":"86","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"ga7qKW7OECep0fitRbiE60RFQ1UFzLI7L%2BmBv0YJM49bT%2BTfFxOcNG83ft%2BRiLvjd1FRcMytqJH69slhbKLgVEvKRJFfoyJh1AV8pAp94YhcEsUW6%2Bimp7%2F%2Bd11hsd1gEkKkyOMyvxG3IjNNNvJEnN5K62BqZHJtaW256gXco1MsIKjUkh7Z5WjXdnnqKjhO","locale":"en-US","buyingOptionType":"USED","aapiBuyingOptionIndex":1}],"desktop_buybox_group_2":[{"displayPrice":"$398.00","priceAmount":398.00,"currencySymbol":"$","integerValue":"398","decimalSeparator":".","fractionalValue":"00","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"ga7qKW7OECep0fitRbiE60RFQ1UFzLI76pdn3cAJam8QQStuIbXwtM1r5LgW8x%2F1AtjejchVJJ%2BellNCgPMX9RUvuCgcCM3V0p3jMsARZz8ZCuSmynC2lukispxpZHXesdOzwhGbEdJMcbwGHb3rpg%3D%3D","locale":"en-US","buyingOptionType":"PICKUP","aapiBuyingOptionIndex":2}]}

Purchase options and add-ons

Brand Sony
Color Black
Ear Placement Over Ear
Form Factor Over Ear
Impedance 48 Ohm

About this item

  • THE BEST NOISE CANCELLATION: Two processors control 8 microphones for unprecedented noise cancellation. With Auto NC Optimizer, noise canceling is automatically optimized based on your wearing conditions and environment.
  • MAGNIFICENT SOUND: Engineered to perfection with the new Integrated Processor V1
  • CRYSTAL CLEAR HANDS-FREE CALLING: 4 beamforming microphones, precise voice pickup, and advanced audio signal processing.
  • LONG BATTERY LIFE: Up to 30-hour battery life with quick charging (3 min charge for 3 hours of playback).
  • ULTRA-COMFORTABLE: Lightweight design with soft fit leather.
  • MULTIPOINT CONNECTION: Quickly switch between devices.
  • CARRY CASE INCLUDED: Carry your headphones effortlessly in the redesigned case.

Buy this product as Renewed and save $133.00 off the current New price.

Sony WH-1000XM5/B Wireless Industry Leading Noise Canceling Bluetooth Headphones (Renewed) $265.00 & FREE Shipping
(1,035)
Works and looks like new and backed by the Amazon Renewed Guarantee

Frequently bought together

$398.00
Get it as soon as Sunday, Jul 14
In Stock
Ships from and sold by Amazon.com.
+
$20.95
Get it as soon as Sunday, Jul 14
In Stock
Sold by Wicked Cushions US and ships from Amazon Fulfillment.
+
$9.99
Get it as soon as Sunday, Jul 14
In Stock
Sold by FILOTO and ships from Amazon Fulfillment.
Total price:
To see our price, add these items to your cart.
Details
Added to Cart
These items are shipped from and sold by different sellers.
Choose items to buy together.

Looking for specific info?

Customer reviews

4.4 out of 5 stars
4.4 out of 5
14,146 global ratings

Customers say

Customers like the noise-canceling technology and comfort of the headphones. They mention that the soft-fit leather and plush ear cushions hug your head perfectly, preventing ear or neck strain. They also like the battery life. However, some customers have reported issues with the buttons, saying that they sound electronic and let irritating or distracting sounds through. Opinions are mixed on value, connectivity, performance, and quality.

AI-generated from the text of customer reviews

979 customers mention "Noise cancellation"931 positive48 negative

Customers are satisfied with the noise cancellation of the headphones. They mention that the technology employed by Sony creates a serene listening environment, effectively silencing the noise. They also appreciate the excellent music quality and the ability to reproduce hip-hop very accurately.

"...A: Exceptional battery life.B: Call quality that was considered good UNTIL I did a direct comparison to my Blueparrott B450-XT’s - NO..." Read more

"...number one reason why I bought these, these by far have the clearest sounding calls of all the headphones I've tried people on the other line can..." Read more

"...Sound - APM sound better, but you’re not gonna know unless you compare them side by side. XM5 sound amazing...." Read more

"...The soundstage is expansive, providing an immersive listening experience that makes these headphones perfect for all genres of music.**..." Read more

475 customers mention "Comfort"339 positive136 negative

Customers like the comfort of the headphones. They mention that the soft-fit leather and plush ear cushions make them a joy to use.

"...E: They are long-term comfortable unless you have ears like a B-52 in which case you will probably be stuffing bits...." Read more

"...will not be hurting the headphones themselves are very plush and comfortable and I have a smaller head in comparison to a lot of the headphones I've..." Read more

"...XM5 sound amazing.Comfort - Super light and really comfortable. Headband doesn’t bother me at all...." Read more

"...top of my head is spread out over a smaller area, which begins to hurt after a couple hours if I don't wear a hat or hood to spread out the weight a..." Read more

224 customers mention "Battery life"176 positive48 negative

Customers like the battery life of the headphones. They say it has good noise cancellation and lasts for up to 30 hours of playback on a single charge.

"...A: Exceptional battery life...." Read more

"...The battery life is pretty good I can go pretty much 3 days 4 days without charging on one use I would have to say you probably can get a solid 24-..." Read more

"...Battery Life**With up to 30 hours of battery life on a single charge, these headphones offer long-lasting performance...." Read more

"...It has great sound, good noise cancellation and amazing battery life.The downsides:..." Read more

679 customers mention "Quality"430 positive249 negative

Customers are mixed about the quality of the headphones. Some mention that they feel lightweight yet high-quality, exceptional, and excellent. They also say that they have great call quality. However, some customers feel that the headphones are flimsy and delicate. They say the sound is decent but not mind-blowing.

"...Sound- these are absolutely incredible I'm hearing notes and backup singers and different nuances in music I didn't know existed and I've tried four..." Read more

"...Bluetooth connectivity is seamless, with a strong and stable connection...." Read more

"...NOT normal. ALSO, they started to exhibit Connection issues that were NOT there initially. I STILL, at this point consider them excelllent...." Read more

"...of the headphone strap looks and feels more modern with a higher build quality than the previous versions, and they're slightly lighter, but they're..." Read more

347 customers mention "Value"141 positive206 negative

Customers are mixed about the value of the headphones. Some mention they are worth the money, while others say they are a little overpriced. Some say the headphones are cheap and flimsy, while other say the sound quality is average and muddy.

"...Pricewise, they ARE a bit expensive but the build quality seems better than most...." Read more

"...working, or simply relaxing, these headphones are a worthy investment for any audiophile." Read more

"...Price - They are all expensive, usually in headphones you pay for what you get...." Read more

"...That’s a pretty cool feature.So are they worth the upgrade?..." Read more

260 customers mention "Performance"153 positive107 negative

Customers are mixed about the performance of the headphones. Some mention that it works well, is comfortable, and effective, while others say that it's entirely unusable when that happens.

"...The EQ on the app is a nice feature. The ANC works very well listening to music and will be adequate to the task in both quiet and noisey settings...." Read more

"...However, much to my surprise, the XM5's completely lack any NFC functionality...." Read more

"...hours of battery life on a single charge, these headphones offer long-lasting performance...." Read more

"...The sound quality out of these are amazing! Does really well in all areas of music genres. Particularly really in low frequencies for bass!..." Read more

225 customers mention "Connectivity"86 positive139 negative

Customers are mixed about the connectivity. Some mention that the ability to simultaneously connect to phone and computer is great, with a strong and stable connection. Others say that the connection process for new devices is wonky and leaves a bit to be desired.

"...The connection process for new devices is wonky and leaves a bit to be desired...." Read more

"...UPDATE 6-3-23: New pair are working as they should no connection issues or on/off bttun problems...." Read more

"...The app's server connection was unreliable for me, and the login process far to "secure" with difficult capcha matches, and after each failure, one..." Read more

"...Connectivity (5/10): I had huge problems with connecting them to my Mac, I have no clue why...." Read more

355 customers mention "Buttons"8 positive347 negative

Customers are dissatisfied with the buttons on the headphones. They say the buttons allow irritating or distracting sounds to pass through, the volume is annoyingly low, and the noise canceling has been nonexistent. The sound quality is too much bass by default, and it constantly adapts to the sound around you. The headphones have a very dark sound signature, and without an EQ the headset sounds flat.

"...headphones, XM5’s transparency is much better than XM4 but do sound electronic, like you can tell it’s coming through the mic...." Read more

"...Something about the sound of clipping nails causes the passthrough mode to make a loud, high-frequency noise and shut off for about a second...." Read more

"...Almost dangerous loud...." Read more

"...The same with volume up and down. For some design reasons, the volume works in phases, so if you want to lower fully, you cannot, you are only able..." Read more

Love these!
5 Stars
Love these!
Okay I have to admit when I first saw these things in Best buy I thought they were the ugliest thing ever but honestly I think it was just the lighting there. They're actually some really nice looking headphones.Sound- these are absolutely incredible I'm hearing notes and backup singers and different nuances in music I didn't know existed and I've tried four or five different of the top line pairs including the JBLs, the boses, and the studio beats pro.These absolutey beat every other pair I tried and it wasn't even close. If I had to rate them in order these will be number one, The beats pro would come in at number two, The JBLs were number three and bose would be dead last.Comfort: I can wear these all day with no problem My ears will not be hurting the headphones themselves are very plush and comfortable and I have a smaller head in comparison to a lot of the headphones I've tried and the adjustment sizes are really great no matter what your head size is. The only downside is of how insulated I think the inner ear cuffs are because it will make your ear sweat after a while because it keeps your ears pretty toasty.And coming up on the number one reason why I bought these, these by far have the clearest sounding calls of all the headphones I've tried people on the other line can hear me clearly I can hear them clearly the Bluetooth syncs pretty effortlessly.Even the custom sound profiles that you can access during the app make it even better.The battery life is pretty good I can go pretty much 3 days 4 days without charging on one use I would have to say you probably can get a solid 24-30 hours runtime out of them.Literally the only thing that could be better on these is since they are made by Sony you would think they would hook up effortlessly to the PS5 and it does not which is really annoying considering it's the same company. You can still hook them up via audio jack into your controller and it works fine but I just think it's ridiculous that Sony will not let it be Bluetooth compatible to another Sony product like that.Overall even though it's pricey I think it's worth it and you're not going to do better than these headphones.Yes I actually own this product and I paid full price for them I am not a reviewer In fact I hardly ever come on here to review unless something's really great or something's really terrible.
Thank you for your feedback
Sorry, there was an error
Sorry we couldn't load the review

Top reviews from the United States

Reviewed in the United States on May 4, 2023
Color: BlackSize: One SizeStyle: HeadphonesVerified Purchase
I am almost 65 years old SO, I DO NOT have the ears of a 18 year old. That said, I consider these to be good for these reasons:

A: Exceptional battery life.

B: Call quality that was considered good UNTIL I did a direct comparison to my Blueparrott B450-XT’s - NO WHERE NEAR the quality of the Blue 450’s, BUT the Blues are made specifically for calls in noisey environments. . Blues are in my opionion the defacto standard by which all other ANC phone calls should be judged. My "demo" for people is to run my upright vacuum cleaner whilst on a call. People on the other end cannot hear it AT ALL – REALLY!, I hear them, and they hear me perfectly! TRULY amazing! I did the same test with these and alas they failed miserably in comparison. I expected that. I was told they sound like I am in a room away from the microphone, a bit fishtank like, and muddy. SO, they’ll do in a call but not as a primary phone call device in noise. I heard a sample of the BOSE 700’s and they were terrible, which is what prompted me to get the Sony’s.

C: One unconventional thing they do great at: A Sleep Aid. Yup, they drown out all the extraneous noises like people talking, Air conditioners, fans, Water coolers, hums, etc. ALL gone with nothing playing through them!

I bought them primarily for playing on my PS5, and watching TV late at night. They do both quite well.

D: Amazingly, my ears do not sweat much in these even after prolonged use. I’ve ordered those Dekoni Suede Earpads for them as well just for added comfort.
(https://www.amazon.com/dp/B0BS4T3X62?psc=1&ref=ppx_yo2ov_dt_b_product_details)
(5/16/23 - Returned The earpads: they claim they are suede when in fact they are 2/3 suede. The inner part inside the cup is something else, not leather so NOT durable. Considering this, $49 seems FAR too expensive.)

E: They are long-term comfortable unless you have ears like a B-52 in which case you will probably be stuffing bits.

As for music, I find them to be more flat without pronounced highs or bass - which I prefer. The EQ on the app is a nice feature. The ANC works very well listening to music and will be adequate to the task in both quiet and noisey settings. Again, I remind you, I’m not 18. ;-)

Pricewise, they ARE a bit expensive but the build quality seems better than most.

If you have the time, I would HIGHLY recommend you test several brands and models at a store simply because sound quality is subjective and EVERYONE has their preference.
UPDATE: 5/23/23 - Returning (REPLACING) Headphones - Why? They started acting "Funky". By that, I mean that if you turn them off, they will not turn on unless you do not hit any buttons for about 15 sec. NOT normal. ALSO, they started to exhibit Connection issues that were NOT there initially. I STILL, at this point consider them excelllent. Now, if the NEW pair goes weird, THEN I would have to re-evaluate.
UPDATE 6-3-23: New pair are working as they should no connection issues or on/off bttun problems.
UPDATE 2-16-24: Still working perfectly and I use them nearly every night to sleep.
650 people found this helpful
Report
Reviewed in the United States on July 1, 2024
Color: SilverSize: One SizeStyle: HeadphonesVerified Purchase
Okay I have to admit when I first saw these things in Best buy I thought they were the ugliest thing ever but honestly I think it was just the lighting there. They're actually some really nice looking headphones.
Sound- these are absolutely incredible I'm hearing notes and backup singers and different nuances in music I didn't know existed and I've tried four or five different of the top line pairs including the JBLs, the boses, and the studio beats pro.
These absolutey beat every other pair I tried and it wasn't even close. If I had to rate them in order these will be number one, The beats pro would come in at number two, The JBLs were number three and bose would be dead last.
Comfort: I can wear these all day with no problem My ears will not be hurting the headphones themselves are very plush and comfortable and I have a smaller head in comparison to a lot of the headphones I've tried and the adjustment sizes are really great no matter what your head size is. The only downside is of how insulated I think the inner ear cuffs are because it will make your ear sweat after a while because it keeps your ears pretty toasty.
And coming up on the number one reason why I bought these, these by far have the clearest sounding calls of all the headphones I've tried people on the other line can hear me clearly I can hear them clearly the Bluetooth syncs pretty effortlessly.
Even the custom sound profiles that you can access during the app make it even better.
The battery life is pretty good I can go pretty much 3 days 4 days without charging on one use I would have to say you probably can get a solid 24-30 hours runtime out of them.
Literally the only thing that could be better on these is since they are made by Sony you would think they would hook up effortlessly to the PS5 and it does not which is really annoying considering it's the same company. You can still hook them up via audio jack into your controller and it works fine but I just think it's ridiculous that Sony will not let it be Bluetooth compatible to another Sony product like that.
Overall even though it's pricey I think it's worth it and you're not going to do better than these headphones.
Yes I actually own this product and I paid full price for them I am not a reviewer In fact I hardly ever come on here to review unless something's really great or something's really terrible.
Customer image
5.0 out of 5 stars Love these!
Reviewed in the United States on July 1, 2024
Okay I have to admit when I first saw these things in Best buy I thought they were the ugliest thing ever but honestly I think it was just the lighting there. They're actually some really nice looking headphones.
Sound- these are absolutely incredible I'm hearing notes and backup singers and different nuances in music I didn't know existed and I've tried four or five different of the top line pairs including the JBLs, the boses, and the studio beats pro.
These absolutey beat every other pair I tried and it wasn't even close. If I had to rate them in order these will be number one, The beats pro would come in at number two, The JBLs were number three and bose would be dead last.
Comfort: I can wear these all day with no problem My ears will not be hurting the headphones themselves are very plush and comfortable and I have a smaller head in comparison to a lot of the headphones I've tried and the adjustment sizes are really great no matter what your head size is. The only downside is of how insulated I think the inner ear cuffs are because it will make your ear sweat after a while because it keeps your ears pretty toasty.
And coming up on the number one reason why I bought these, these by far have the clearest sounding calls of all the headphones I've tried people on the other line can hear me clearly I can hear them clearly the Bluetooth syncs pretty effortlessly.
Even the custom sound profiles that you can access during the app make it even better.
The battery life is pretty good I can go pretty much 3 days 4 days without charging on one use I would have to say you probably can get a solid 24-30 hours runtime out of them.
Literally the only thing that could be better on these is since they are made by Sony you would think they would hook up effortlessly to the PS5 and it does not which is really annoying considering it's the same company. You can still hook them up via audio jack into your controller and it works fine but I just think it's ridiculous that Sony will not let it be Bluetooth compatible to another Sony product like that.
Overall even though it's pricey I think it's worth it and you're not going to do better than these headphones.
Yes I actually own this product and I paid full price for them I am not a reviewer In fact I hardly ever come on here to review unless something's really great or something's really terrible.
Images in this review
Customer image
Customer image
6 people found this helpful
Report
Reviewed in the United States on June 1, 2024
Color: Midnight BlueSize: One SizeStyle: HeadphonesVerified Purchase
For some reason I’m obsessed with headphones so here is the most straight forward review to help you out.

Price - They are all expensive, usually in headphones you pay for what you get.

Sound - APM sound better, but you’re not gonna know unless you compare them side by side. XM5 sound amazing.

Comfort - Super light and really comfortable. Headband doesn’t bother me at all. Trick is to expand the headband so it doesn’t rest on the top of your head that much. APM are too heavy, Bose feel slightly better than XM5.

Features - They are the best you can get.

Controls - Amazing, touch controls work great!

ANC and Transparency - ANC is really good and on par or better than all other brands. Transparency on APM sound like you’re not wearing headphones, XM5’s transparency is much better than XM4 but do sound electronic, like you can tell it’s coming through the mic. It’s no APM but 2nd best for sure.

Build Quality and Design - Plastic but that’s a good thing because they are lightweight. IMO they look better than anything else.

Multipoint Connection - Set it up in the app and you are good to go with 2 devices. Stop playing on one device start playing on another. It’s seamless for the most part but sometimes you may have to reload the video or song to get it to play.

Headphones are really subjective to the user. What I’ve learned is sound quality and comfort matter more than anything. There aren’t any headphones that are perfect and check all the boxes but the XM5 IMO are the best on the market.
16 people found this helpful
Report

Top reviews from other countries

Priscila Menezes
5.0 out of 5 stars Cancelamento de Ruído PERFEITO
Reviewed in Brazil on June 28, 2024
Color: SilverSize: One SizeStyle: HeadphonesVerified Purchase
The media could not be loaded.
 Ele realmente entrega o que promete. O Cancelamento de ruído e o Audio 360° sãos extraordinários. Eu realmente não escutei nem a campahia da minha casa sendo tocada. O material é bonito e delicado, vem com uma bolsa para carregar/guardar muito boa, o cabo de carregamento é curto, mas como a entrada é USB-C provavelmente tenha outro cabo mais comprido disponível. A bateria é muito boa e o carregamento é rápido. A configuração é toda através de aplicativo próprio.
Os fones esquentam a orelha, senti calor mesmo estando em pleno frio do Rio Grande do Sul, mas imagino que seja um pequeno preço a se pagar para potência do cancelamento de ruído que era minha principal busca. Enfim, acho que valeu cada centavo.
Quanto ao vendedor, muito atencioso, respondeu as dúvidas e a entrega foi espetacular, recebi 20 dias antes do previsto. Realmente não tive taxa cobrada na aduana e foi liberado bem rápido.
Alfredo Cortes
5.0 out of 5 stars Calidad, precio
Reviewed in Mexico on May 18, 2024
Color: BlackSize: One SizeStyle: HeadphonesVerified Purchase
Tiene muy buen sonido, duración de pila, comodidad, si estuche muy rígido para mantenerlo bien protegido
One person found this helpful
Report
Bruno N.
5.0 out of 5 stars Headphone top padrão Sony, qualidade Japonesa!
Reviewed in Brazil on November 2, 2023
Color: BlackSize: One SizeStyle: HeadphonesVerified Purchase
The media could not be loaded.
 O headphone é premium, apresentação, acessórios, emfim o produto é top, padrão Sony, qualidade Japonesa!
Cancelamento de ruído não funciona perfeitamente pra sons muito agudos, ex: tenho periquitos australianos e com o NC ativado ainda da pra escutar o piado deles, porém se vc colocar uma música de fundo ai desaparece todos os sons ao redor e vc fica isolado.
Qualidade de som nas músicas é excelente, porém tenho um Astro A40 que uso no playstation e prefiro o som do Astro com a MixAmp tanto pra músicas como filmes e séries.
Em relação ao conforto achei confortável, dá pra usar por bastante tempo, porém achei o espaço para orelhas muito raso, as orelhas encostam e é oq faz ter que dar umas pausas, oq por exemplo não ocorre com o Astro A40 que o espaço é bem maior, mais confortável, a orelha não encosta e daria pra ficar o dia inteiro com ele, nesse quesito também gostaria de citar o Anker Life Q30 que era o headphone que usava antes desse, acho o Anker mais confórtável, embora perca no NC e qualidade sonora.
Por fim o investimento foi grande, mais nosso problema é a taxação e o real que não vale nada comparado com o dólar, espero que o headphone dure muito tempo, pois realizei a compra por conta do meu Anker Life Q30 com 1 ano e meio de uso parou de funcionar o Noise Cancel e descascou todo e abriu a parte da espuma, levando em conta que o Anker custa em medio R$ 400 e o Sony R$ 2500 espero que se reflita na durabilidade.
Customer image
Bruno N.
5.0 out of 5 stars Headphone top padrão Sony, qualidade Japonesa!
Reviewed in Brazil on November 2, 2023
O headphone é premium, apresentação, acessórios, emfim o produto é top, padrão Sony, qualidade Japonesa!
Cancelamento de ruído não funciona perfeitamente pra sons muito agudos, ex: tenho periquitos australianos e com o NC ativado ainda da pra escutar o piado deles, porém se vc colocar uma música de fundo ai desaparece todos os sons ao redor e vc fica isolado.
Qualidade de som nas músicas é excelente, porém tenho um Astro A40 que uso no playstation e prefiro o som do Astro com a MixAmp tanto pra músicas como filmes e séries.
Em relação ao conforto achei confortável, dá pra usar por bastante tempo, porém achei o espaço para orelhas muito raso, as orelhas encostam e é oq faz ter que dar umas pausas, oq por exemplo não ocorre com o Astro A40 que o espaço é bem maior, mais confortável, a orelha não encosta e daria pra ficar o dia inteiro com ele, nesse quesito também gostaria de citar o Anker Life Q30 que era o headphone que usava antes desse, acho o Anker mais confórtável, embora perca no NC e qualidade sonora.
Por fim o investimento foi grande, mais nosso problema é a taxação e o real que não vale nada comparado com o dólar, espero que o headphone dure muito tempo, pois realizei a compra por conta do meu Anker Life Q30 com 1 ano e meio de uso parou de funcionar o Noise Cancel e descascou todo e abriu a parte da espuma, levando em conta que o Anker custa em medio R$ 400 e o Sony R$ 2500 espero que se reflita na durabilidade.
Images in this review
Customer image Customer image Customer image Customer image Customer image Customer image Customer image Customer image Customer image Customer image
Customer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer image
36 people found this helpful
Report
Truthful Reviewer
5.0 out of 5 stars Best Bluetooth Noise Cancelling Headphones on the Market - Replacing my AirPods Max
Reviewed in Canada on May 30, 2022
Color: SilverSize: One SizeStyle: HeadphonesVerified Purchase
Ready for the best in class noise cancelling headphones with incredible sound profiles completely customizable? I owned them all. AirPods Max, Sony XM3, XM4, Bose 700. The all new Sony XM5’s is the new king of NC headphones.

✔ Much Better Microphone (vs. XM4) – Tested with Zoom/Microsoft Teams business calls and family/personal calls. Performs much better than XM4 previous generation
✔ Long Term Comfort – I can wear them for long periods of time (several hours) without any discomfort while wearing my glasses. XM4’s felt warm/hot after long term use, XM5’s have more breathability.
✔ Touch Controls – Works flawlessly between swipes and tap. Feels like an upgrade with better sensitivity compared to previous generation.
✔Bluetooth & Connectivity – I take them off, music pauses, I put them back on, music resumes. I walk anywhere in my home while leaving my phone on my desk. Clear sound, no distortion whatsoever, signal transmission remains in-tact and stable at any given moment. I have them connected to my iPhone and MacBook Pro, I’m able to swap between both devices quickly.
✔Hard Case & Wire – The case is good quality, headphones fit perfectly with slot for USB C charging cable and audio aux cable, both included no extra charge.
✔Sony app is full of features. Can customize audio profiles or use presets. The presets are excellent for any genres of music and I often swap depending on my mood. Updates are done through the app. NC and transparency mode can be controlled in the app or by using a button on the headphones. Adaptive sound is nice, it auto detects my environment and changes from NC and transparency. It works in my favor, no complaints. Auto power off is an option, or manually turn them off using the button on the headphones.

I purchased 2 pairs of the new Sony XM5’s – one for my wife and one for myself. We absolutely love using the latest and greater wireless noise cancelling headphones – I can easily say that both Sony and Apple make the best out there. Because I own all the latest NC headphones, I created a comparison below between the 2 best: Sony XM5’ and how they compare with Apple’s Air Pods Max.

Sound Quality: Winner Tied
I tested the XM5’s using Tidal and Apple Music using both wired and wireless. I found the music quality on the XM5’s sound better on specific genres such as Jazz, Bossa Nova, Hip-Hop (90’s), Classical Rock, Symphony, and R&B.
The APM are ahead when it comes to EDM like House, Drum & Bass, along with Pop and other computerized music.

Both headphones are close for most genres, however the biggest difference I noticed between the two was Jazz like genres, with the XM5’s being leagues ahead.

This is a tie because it depends on the genre you prefer.

Audio Enhancements: Winner Air Pods Max
The XM5’s offer 360 Audio Reality which is only accessible to less popular streaming music apps like Tidal, while the APM offer Dolby Atmos and Spatial Audio. The audio library for the sound enhancement is also smaller for Sony with limited selections.

Comfort: Winner Sony XM5
The XM5 can remain on your head for long periods of time (several hours) without any discomfort given its lightweight feel. When walking around the house, or outdoors, the XM5’s remains on your head without moving.
The APM on the other hand are heavier and begin causing some discomfort after 1-2 hours. When stationary, they’re fine, but when walking around and tilting your head, they begin to slip off.

Features: Winner Sony XM5
Sony offers an headphones app accessible from the App Store or Google Play Store which allows you to heavily customize your XM5’s, from building a sound profile, selecting audio pre-sets, adjusting noise cancelling, transparency modes and a great deal more.
The APM on the other hand, do not have an app of any kind, besides the ability to select audio pre-sets from the music app you subscribe to.

Transparency Mode: Winner Air Pods Max
The transparency mode on the APM is unlike anything else; I can have full conversations that sound natural. The XM5’s on the other hand are an upgrade from the XM4’s, but it doesn’t sound as natural as the APM.

Microphone: Winner Air Pods Max
The microphone on the APM is excellent; I’ve hosted hundreds of hours of business meetings and personal phone calls; the microphone is crystal clear and professional.

The XM5’s on the other hand is an upgrade from the XM4’s and noticeable a lot better, but the APM are noticeably better. I tested the XM5’s for calls and was satisfied with the results.

Noise Cancelling: Winner Sony XM5
When wearing the APM for a long period of time, my ears feel like they’re going to explode. When I first purchased the APM on the release date, I could use the noise cancelling option for hours however, after over a year, I can no longer handle noise cancellation beyond 15 minutes it gives me severe ear pain and I must switch to transparency mode or take them off and break.
The XM5’s on the other hand, do not cause me any pain, regardless of if I’m listening for 30 minutes or 2 hours. During testing, I listened to music for a long period of time and watched a YouTube for an hour.

I feel that prolonged listening to the APM using the noise cancelling feature caused my ears to become highly sensitive after using them for over a year, with a feeling of severe cabin pressure. This is also worse if using the Bose QC35’s, with pressure being too intense.

I can wear the XM5’s for long periods of time; they manage to block loud televisions and screaming babies. The biggest takeaway is being able to keep them on for several hours without discomfort or pain.

Build Quality: Winner Air Pods Max
The APM are built to look and feel luxurious. From the band, metal, and aluminum components, they feel like the Lamborghini of headphones. The XM5’s on the other hand are made out of sophisticated plastic. Also, the APM has magnetic interchangeable ear cushions that can be purchased separately, while the XM5’s do not.

Accessories & Costs: Winner Sony XM5
Sony offers a real carrying case that protects the headphones and its accessories from damage/drops. Apple has a bra-like case that doesn’t protect the headphones at all, forcing the user to purchase a third-party case online. Also, Sony offers a headphone cable, while Apple requires a separate purchase ($45). This means between the cable and the case; you’re looking at almost $100 of added expenses with the APM.

Moreover, the price at the time of this review is $499 for the XM5’s and $779.00 for the APM. The Sony’s offer a much better value.

Conclusion:
There are many factors to take into consideration between both brands, but ultimately, my heart is with the XM5’s because they sound better for the genres I listen to (Jazz) on a daily basis, and it puts me in the musical ‘zone’. Also, the noise cancelling feature from the XM5’s don’t give me the ‘cabin pressure’ feeling found from the APM. The price difference between both is also substantial given they are close in most categories.
Customer image
Truthful Reviewer
5.0 out of 5 stars Best Bluetooth Noise Cancelling Headphones on the Market - Replacing my AirPods Max
Reviewed in Canada on May 30, 2022
Ready for the best in class noise cancelling headphones with incredible sound profiles completely customizable? I owned them all. AirPods Max, Sony XM3, XM4, Bose 700. The all new Sony XM5’s is the new king of NC headphones.

✔ Much Better Microphone (vs. XM4) – Tested with Zoom/Microsoft Teams business calls and family/personal calls. Performs much better than XM4 previous generation
✔ Long Term Comfort – I can wear them for long periods of time (several hours) without any discomfort while wearing my glasses. XM4’s felt warm/hot after long term use, XM5’s have more breathability.
✔ Touch Controls – Works flawlessly between swipes and tap. Feels like an upgrade with better sensitivity compared to previous generation.
✔Bluetooth & Connectivity – I take them off, music pauses, I put them back on, music resumes. I walk anywhere in my home while leaving my phone on my desk. Clear sound, no distortion whatsoever, signal transmission remains in-tact and stable at any given moment. I have them connected to my iPhone and MacBook Pro, I’m able to swap between both devices quickly.
✔Hard Case & Wire – The case is good quality, headphones fit perfectly with slot for USB C charging cable and audio aux cable, both included no extra charge.
✔Sony app is full of features. Can customize audio profiles or use presets. The presets are excellent for any genres of music and I often swap depending on my mood. Updates are done through the app. NC and transparency mode can be controlled in the app or by using a button on the headphones. Adaptive sound is nice, it auto detects my environment and changes from NC and transparency. It works in my favor, no complaints. Auto power off is an option, or manually turn them off using the button on the headphones.

I purchased 2 pairs of the new Sony XM5’s – one for my wife and one for myself. We absolutely love using the latest and greater wireless noise cancelling headphones – I can easily say that both Sony and Apple make the best out there. Because I own all the latest NC headphones, I created a comparison below between the 2 best: Sony XM5’ and how they compare with Apple’s Air Pods Max.

Sound Quality: Winner Tied
I tested the XM5’s using Tidal and Apple Music using both wired and wireless. I found the music quality on the XM5’s sound better on specific genres such as Jazz, Bossa Nova, Hip-Hop (90’s), Classical Rock, Symphony, and R&B.
The APM are ahead when it comes to EDM like House, Drum & Bass, along with Pop and other computerized music.

Both headphones are close for most genres, however the biggest difference I noticed between the two was Jazz like genres, with the XM5’s being leagues ahead.

This is a tie because it depends on the genre you prefer.

Audio Enhancements: Winner Air Pods Max
The XM5’s offer 360 Audio Reality which is only accessible to less popular streaming music apps like Tidal, while the APM offer Dolby Atmos and Spatial Audio. The audio library for the sound enhancement is also smaller for Sony with limited selections.

Comfort: Winner Sony XM5
The XM5 can remain on your head for long periods of time (several hours) without any discomfort given its lightweight feel. When walking around the house, or outdoors, the XM5’s remains on your head without moving.
The APM on the other hand are heavier and begin causing some discomfort after 1-2 hours. When stationary, they’re fine, but when walking around and tilting your head, they begin to slip off.

Features: Winner Sony XM5
Sony offers an headphones app accessible from the App Store or Google Play Store which allows you to heavily customize your XM5’s, from building a sound profile, selecting audio pre-sets, adjusting noise cancelling, transparency modes and a great deal more.
The APM on the other hand, do not have an app of any kind, besides the ability to select audio pre-sets from the music app you subscribe to.

Transparency Mode: Winner Air Pods Max
The transparency mode on the APM is unlike anything else; I can have full conversations that sound natural. The XM5’s on the other hand are an upgrade from the XM4’s, but it doesn’t sound as natural as the APM.

Microphone: Winner Air Pods Max
The microphone on the APM is excellent; I’ve hosted hundreds of hours of business meetings and personal phone calls; the microphone is crystal clear and professional.

The XM5’s on the other hand is an upgrade from the XM4’s and noticeable a lot better, but the APM are noticeably better. I tested the XM5’s for calls and was satisfied with the results.

Noise Cancelling: Winner Sony XM5
When wearing the APM for a long period of time, my ears feel like they’re going to explode. When I first purchased the APM on the release date, I could use the noise cancelling option for hours however, after over a year, I can no longer handle noise cancellation beyond 15 minutes it gives me severe ear pain and I must switch to transparency mode or take them off and break.
The XM5’s on the other hand, do not cause me any pain, regardless of if I’m listening for 30 minutes or 2 hours. During testing, I listened to music for a long period of time and watched a YouTube for an hour.

I feel that prolonged listening to the APM using the noise cancelling feature caused my ears to become highly sensitive after using them for over a year, with a feeling of severe cabin pressure. This is also worse if using the Bose QC35’s, with pressure being too intense.

I can wear the XM5’s for long periods of time; they manage to block loud televisions and screaming babies. The biggest takeaway is being able to keep them on for several hours without discomfort or pain.

Build Quality: Winner Air Pods Max
The APM are built to look and feel luxurious. From the band, metal, and aluminum components, they feel like the Lamborghini of headphones. The XM5’s on the other hand are made out of sophisticated plastic. Also, the APM has magnetic interchangeable ear cushions that can be purchased separately, while the XM5’s do not.

Accessories & Costs: Winner Sony XM5
Sony offers a real carrying case that protects the headphones and its accessories from damage/drops. Apple has a bra-like case that doesn’t protect the headphones at all, forcing the user to purchase a third-party case online. Also, Sony offers a headphone cable, while Apple requires a separate purchase ($45). This means between the cable and the case; you’re looking at almost $100 of added expenses with the APM.

Moreover, the price at the time of this review is $499 for the XM5’s and $779.00 for the APM. The Sony’s offer a much better value.

Conclusion:
There are many factors to take into consideration between both brands, but ultimately, my heart is with the XM5’s because they sound better for the genres I listen to (Jazz) on a daily basis, and it puts me in the musical ‘zone’. Also, the noise cancelling feature from the XM5’s don’t give me the ‘cabin pressure’ feeling found from the APM. The price difference between both is also substantial given they are close in most categories.
Images in this review
Customer image Customer image Customer image Customer image Customer image Customer image Customer image Customer image
Customer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer imageCustomer image
542 people found this helpful
Report
Tammam
5.0 out of 5 stars Prefect
Reviewed in the United Arab Emirates on May 31, 2024
Color: SilverSize: One SizeStyle: HeadphonesVerified Purchase
Just Prefect